Dunkin'
695 N Atlantic Ave, Cocoa Beach
(321) 613-0044
Recent Reviews
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Speaker is broken make sure to add extra time to order.
Atmosphere: 4
Food: 4
Service: 5
Really like the people who work here but the mandatory kiosk system is terrible. You have no choice. It takes much longer to order - pushing complexity to customer is just bad customer service. They need to get rid of this and bring back the humans.
I drink coffee that's darker than Lord Vader's soul and they made me a perfectly taste cup here AND they'll make yours the way you like it;
Donuts, Coffee AND Breakfast Sandwiches with a drive thru our sit down experience(3 thumbs up)
Atmosphere: 5
Food: 5
Service: 5
Atmosphere gets one star for the roof tile that has black mold on it...
Atmosphere: 1
Food: 4
Service: 5
Employees are not very friendly. They seem like they don't want to work. I go there every Tuesday to get breakfast for my daughter and then some, and every time it's the same thing. Cape canaveral one is way more personable and gets things done the way I want. I will be using them more because of that.
Atmosphere: 1
Food: 1
Service: 1
Went here to get morning birthday breakfast and the workers wher very kind and service was fast!
Food: 5
Service: 5
Came here every morning while on vacation. Coffee is on point, service is fast, employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
The worst!
Service: 1
Always a pleasant experience. Coffee is always right!
Atmosphere: 4
Food: 4
Service: 5
7am July 13... I went thru the drive thru to place a simple order...1 glazed,1 powdered, 2 juice and cappuccino. The lady ask if I could pull forward to wait a minute. Im literally the only car in drive thru. I proceeded to wait and wait and wait. 4 more customers arrived and left with their orders. At this point I went inside to ask for my order. There were 2 ladies working. One taking orders and one making the drinks. The lady was making others drink orders and Im still waiting.
By the time I left after 30 minutes the manager lady was RUDE and NASTY. TERRIBLE CUSTOMER SERVICE. VERY UNPROFESSIONAL. This was the manager who was the black lady. She obviously shouldn't be in a managerial position as she has no customer service skills. She was either having a bad Sunday morning or just has no business being in a customer service position.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Great parking, excellent service, clean and well-maintained restaurant.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience.. No, wait whatsoever. The friendly staff took m my order and got it absolutely perfect! It was fast and efficient. I joke I run on Dunkin. I'd definitely go to this location again based on my experience.
Atmosphere: 5
Food: 5
Service: 5
Stopped at this location and ordered 3 coffees, munchkins and 6.99 meal deal, asking for croissant sandwiches. Got to the window and the receipt showed bagels. We advised the lady at the drive thru we ordered croissants. They had us pull forward to correct the order. A lady walked out and said we ordered the meal deal and it automatically comes with plain bagels. We advised we would like croissants. She went back in and returned 7 minutes later to advise the just ran out of croissants and had the bag with bagels in them. We just took the bagel sandwiches and left. While reaching into the bottom of the bag to retrieve ketchup I pulled out a used latex glove. I normally would let it go but our bill was $50 for food we didn't want and ultimately did not end up eating.
Worst iced coffee ive ever had absolutely disgusting. Got looks when i asked employee to remake it still wasnt right the second time wont be back
Atmosphere: 3
Food: 1
Service: 1
Worst DD ever. It took me nearly 20 minutes to get my food. People ended up getting out of their vehicles and going inside just to get their food. I watched vehicles who have already paid, just leave.
Atmosphere: 1
Service: 1
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