Jersey Mike's Subs

Very disappointing experience here. I ordered here while on vacation from Uber Eats- whom i reached out to about this- but the order came incorrect and missing items.We ordered two similar sandwiches with two bags of chips and a drink. No chips or drink came and the sandwiches came flipped around. They added ingredients we did not ask for and some ingredients to one sandwich that was meant to be on the other. That’s a half missing order with two wrong sandwich’s. Like i said i reached out to uber about this who dismissed this and did not help at all. It is just not right that i paid for an order that was incorrect and half missing. Disgusting

Food: 1

Service: 1

I had ordered online and had my sandwich delivered to work, I ordered the Jersey Shores Favorite. I did not add Mayo on it and it came plastered with Mayo, I called the store and spoke to a man he then was telling some lady in the store I could here them talking she told him to tell me to bring it back in and she would make me what I wanted if I bring it back in. The woman got on the phone and immediately said she was the General Manager and that she did not primary on my sandwich she was very very rude to me I told her all I wanted was to credit the sandwich back to my card, I will admit I was very frustrated with her because of her immediate reaction and denying it, I told her why would I call if it wasn’t right, but she kept saying she didn’t put it on the sandwich and she hung the phone up on me. I called back and she was still rude to me as I told her I wanted it back on my card, she advised she would do that and proceeded to tell me NEVER to call that store again. We have 13 people in our office that order from that location and now they have lost our business for good! This General Manager should be FIRED! She has no customer service skills at all!

Atmosphere: 1

Food: 1

Service: 1

Love their subs, so delicious and fresh. I eat here once a week. I always get the number 7 turkey and provolone with the bacon that’s so crispy. They have super nice efficient customer service and it’s fast plus super clean. There’s seating inside and out. They also have a rewards system for free subs!

Atmosphere: 5

Food: 5

Service: 5

I stopped in for a roast beef sub and asked for it to be dressed “Mike’s Way” and add some pickles. To my surprise it had mayonnaise coated on it. I have eaten at many Jersey Mikes and never had anyone add mayonnaise to a “Mike’s Way” request. I will say the staff were friendly and the store seemed to be very clean.

Atmosphere: 4

Food: 3

Service: 5

Can you believe it that this is a sandwich shop that cannot heat up your sandwich. But there's good news there is a Publix just around the corner and they can do anything to your sandwich the way you want it. So don't waste your time at Jersey Mike's just head on over to Publix they're way better quality meats and they can actually make a hot sandwich.

Always great service and great food for the price.

Atmosphere: 5

Food: 5

Service: 5

Can’t handle being busy at all. Try coming for lunch and waiting your entire lunch is crazy.

Atmosphere: 2

Food: 3

Service: 3

No one cares anymore about customer service. I called to place an order and they didn’t even know how to listen to what I wanted to buy. That’s the problem today no one talks to each other, they just keep pushing everything to the social meeting, on-line or e- mail then they don’t have answer to anyone. I can wait till it crashes for a couple weeks and no one will know what to do. Then they will have to talk to people.

Recommended dishes: Big Kahuna Sub, Cheesesteak Sub

Sandwiches are better than subway, staff were super nice

Atmosphere: 4

Food: 5

Service: 5

If I could give a negative star I would, they dont listen and drenched my sandwhich in oil when I asked for light. I walked out, because why am I going to pay when they didnt listen to my order.

Atmosphere: 2

Food: 1

Service: 1

A dependable standby when we are on the road. Service was good, but not as friendly as we are accustomed. The atmosphere was average for Jersey Mikes.

Atmosphere: 3

Food: 5

Service: 4

Are you kidding! It’s the best and the onlyest place for a great sandwich custom made.

Atmosphere: 5

Food: 5

Service: 5

Jersey Mike’s really does have the best subs around. My kids are obsessed and ask for them frequently. The service here is really quick, which is super convenient. The subs are pricey, but worth it because of the high quality.

Atmosphere: 5

Food: 5

Service: 5

Hi my name is Kim I dine in quite often I work at Aldi's and have been coming there for quite a long time you absolutely have the most amazing food ever always fresh there are two gentlemen that work there One is a blonde headed young man and the other is a dark-haired man with glasses they are so kind and so respectful and always make sure that we have everything in the bag that we need I truly love your store and thank you for being so amazing

Atmosphere: 5

Food: 5

Service: 5

Great sandwich fast! OMG, how can you not like a JM sandwich?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Sub, Cheesesteak Sub, The Super Sub, Big Kahuna Cheese Steak, Jersey Shore's Favorite, The Original Italian