Jimmy John's

First time customer, communication wasn't good at all

Atmosphere: 1

Food: 5

Service: 1

Great place and fast and friendly love there services thank you.

Atmosphere: 5

Food: 5

Service: 5

Extremely Disappointed Wouldn't Recommend This Location

My visit to this Jimmy John’s was beyond frustrating. First off, the entire store was cluttered with trays, bins, and food prep supplies everywhere clearly for catering, but there was zero effort to keep it behind the counter or out of the customer space. It looked more like a chaotic prep kitchen than a functioning restaurant.

Then there’s the tone deaf signage on the wall, particularly item #16, which perpetuates a tired and offensive narrative by blaming women for men’s behavior. It's outdated, inappropriate, and completely unacceptable in a public facing business in 2025. Do better.

The atmosphere was equally off-putting. One of the workers was loudly singing directly in a young girl’s face in an overbearing, obnoxious way making it deeply uncomfortable to even stand in line. Instead of a fun, friendly vibe, it felt immature and invasive.

To top it all off, I was overcharged for cheese. $1.30 extra when that is not the standard pricing. not to mention the weird stares.

This location is messy, tone deaf, and inattentive to both cleanliness and customer service. I won’t be back, and I don’t recommend anyone else waste their time here either.

Atmosphere: 1

Food: 4

Service: 1

Great staff, great sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Service rendered by the cashier was less than desireable this afternoon; not only did she refuse to acknowledge my presence while standing in line, no soon after she took my money for my order she conveniently didn't put my order in queue resulting in my meal not being made only after I noticed all the customers behind me had successfully received their orders. After alerting the staff members that I have been waiting for around 10 minutes for my order the all appeared lost, confused and replied they haven't seen my order in their queue. This establishment and their personnel can benefit from future customer relation/satisfaction training.

Atmosphere: 1

Food: 1

Service: 1

The girl at the window is useless. They also forgot the cheese I paid for.

Atmosphere: 1

Food: 1

Service: 1

Ordered 4 sandwiches got home not a single one was correct. Girl at the register had a bad case of the giggles and had no idea how to use her computer POS system. The girl that tried to clean up her mess unfortunately messed up as well, but by the time she got started it was probably too late.

Atmosphere: 5

Food: 2

Service: 1

I wish I was able to leave zero stars. I was able to order and pay for my food with no problem and then they tried to make my friend pay twice for her meal. The manager argued with us for 5 minutes and then we decided to leave and then she tried to give us one for free and frankly I wasn’t even hungry anymore. Not a great customer service experience. Chick-fil-A would have made it right

Atmosphere: 1

Food: 1

Service: 1

This is the absolute best Jimmy John’s we have ever been to and we’ve been to many. While on vacation at the beach, we decided to stop in because our kids were really craving it. They are so family-friendly and kind. It was an amazing experience. Especially Katie went out of her way to be extra kind to our children and make us feel welcome here in Florida. We will absolutely be back!!! Thank you so much for the awesome experience!

Atmosphere: 5

Food: 5

Service: 5

I order on the app and run in pick it up, normally takes 30 seconds from entering the door to exiting.

Atmosphere: 5

Food: 5

Service: 5

I came here for my wife, and the hosts were wonderful and kind. I love Jimmy Johns.

Atmosphere: 5

Food: 5

Service: 5

i got the chicken bacon ranch 8 inch and it was delicious; first time trying jimmy john’s and order was ready when time of pickup

Atmosphere: 5

Food: 5

Service: 5

Every time i go i place a mobile order at least 20 minutes ahead of time. But when i get there it takes 30 more minutes just to make my sub. It would be a lot better if the lady was nicer about it. But right as we walk we don’t feel welcomed. The man is nice but the woman if very rude.

Atmosphere: 3

Food: 5

Service: 1

Enjoyed experience...Tuna sub from the favorites list...a little light on the amount of tuna on each end of the sub...place was clean and accessories were well stocked ...I disapprove of the little packs of salt and pepper thrown in the bag...men's room was out of paper towels...used my Jimmy John's reward ...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Hoagie, Tuna Salad

the food is literally so good everytime i’m hear, the bacon on the sub hits the spot every single time i can’t complain , i love jimmy johns so much

Atmosphere: 5

Food: 5

Service: 5