Baskin-Robbins

ice cream tasted like water and expired

I placed an order on Uber Eats. They were so low on stock that they had literally nothing from my order. But because they accepted the order they couldn’t fill, there was no way to cancel and I was charged anyway.

Service: 1

Went in for a chocolate chip ice milkshake, lady with dreads give me the milkshake and as soon as I tried it I noticed it was extremely water and tasted like straight up milk. I asked her can I get a new one made because it taste like straight up milk and she looks at me and give me the most condescending attitude so you milkshake taste like milk so you want a new one? So i told her a milkshake is suposed to taste like ice cream not like I am drinking a cup of milk. I just asked for my money back. Didn't feel like getting treated as If I was stupid and dont know what a milkshake is suposed to task like. HORRIBLE SERVICE!

The two boys and girl WERE AMAZINGGGGGGG TIP THEM AND CORPORATE NEEDS TO GUVE THEM A RAISE!!!! Friday April 12 6:00pm!!!!!!! Great job

Atmosphere: 5

Food: 5

Service: 5

I love the ice cream here, they have unique flavors. However the service didn't meet my expectations.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Jamoca Almond Fudge

I’ve been coming here for years, the ice cream is good and the prices are average.

Parking: Dozens of spots in the parking lot.

Kid-friendliness: 8/10 kid friendly

Wheelchair accessibility: There is wheelchair accessible parking.

Atmosphere: 4

Food: 4

Service: 3

Employees are either high or intentionally malicious. Ordered ice cream and banana splits via UberEATS- ALL flavors and toppings were wrong and banana splits didn't have any banana! # of scoops and ice creams were correct so this tells me it was intentional. I grew up with BR but I'll never be back after this. Hire better people and pay them more or you'll keep losing customers... I can see from other recent reviews that I'm not the only one with this experience this week!

Atmosphere: 1

Food: 1

Service: 1

We would give negative stars if we could… we ordered $60 USD worth of ice cream and they all came incorrectly. Our banana splits didn’t have bananas and all our our toppings and ice creams didn’t even exist… all of it was just vanilla or chocolate or some kind of blue ice cream. I’m guessing the people working there are super high. Ridiculous. Don’t ever go here.

Atmosphere: 1

Food: 1

Service: 1

This is the third time we have tried to come here. It was 830. And it says they close at 10

They need to do better. Coolers don’t work. One is empty. Not enough flavors. The other one the Cream is soft.Customer Service- Excellent!Not their fault management doesn’t buy a new cooler!

Not sure why its called Baskin Robbins. They dont carry ice cream totally false advertising.

Just placed an order on DoorDash from this place. They didn’t have any ice creams to make my order and the person that was there was extremely rude to my DoorDash driver.Don’t waste your time. There’s many other places with delicious ice cream and good customer service.

employees are super friendly. place was clean. ice cream was cold and not soft like often times I come across at other locations. The only issue was they had no toppings like fudge or strawberry. the peanuts didn't taste too fresh also.

Very satisfied

This is the sweetest family business. I split a Baskin among three friends and it was absolutely delicious! The ice cream was smooth, the berry sauce was a perfect compliment, the waffle was warm and had a nice crunch. Yum! The shop is adorable as well. Highly recommend!