This location is close to my house so I stop here whenever Im in a rush or out for lunch. Today i stopped by to get two of the SW salads. I was very disappointed by the quality i received. There was very little chicken in the salad the lettuce had that orange rust color it usually gets when it is not fresh. I didn’t expect that Chick-fil-A. You have a good name but it only takes one person who doesn’t care to ruin it.
The only downside to this location is how curbside orders are consistently deprioritized in favor of the drive-thru. Today, I placed an order ahead of time and selected curbside pickup. I checked in at space 16 and received a notification saying my order would be brought out within 5–10 minutes.
After 10 minutes, I received another alert asking if I had received my order. I selected “no” and waited an additional 5 minutes before deciding to go inside. As soon as I walked in, I immediately saw my order sitting on the counter.
I let the employee know that I had been waiting curbside the entire time. This is now the third time this has happened at this location. I understand the importance of keeping drive-thru times efficient, but curbside customers should not be overlooked. All patrons deserve the same level of service.
Service: 1
Joni Jackson
Food good, very, very busy.
Atmosphere: 4
Food: 5
Service: 5
Gritts Withapurpose
The food was delicious. Best tasting chicken sandwich I've had in a long time.
Atmosphere: 4
Food: 5
Service: 4
Megan Blank
Waited in line for 30 minutes.
Atmosphere: 3
Food: 3
Service: 3
Teri Jacobs
Slow drive through line at 8:30 pm need more outdoor servers, and a way to get out of line when food is delivered. Great food, however
Breunna Beauty
Food was cold. They gave me food while I’m still at the back of the line and it was cold and under cook. Businesses is focus on getting more customers rather thank give hot quality food
I’ve been putting this off for a long time because I’ve been reluctant to be a “Karen” but this is by far the WORST Chic fil a I’ve ever been to. Simply put I think it’s an issue with poor management. My order gets messed up probably 80% of the time and I’m always ok with small mistakes but this is WAYY too consistent. That’s not my worst complaint! I started to bring up my issues with my orders a few months ago because it was beginning to happen one after the other, so therefore I was simply trying to ask the manager for a free chic fil a sandwich card since I’ve had to wait extra long every time I come here. Off rip I could tell that this particular “manager” did not want to help me and she declined my request. This “managers” name was Francine and the amount of attitude this lady had was astounding. I mean it’s something I’d expect at a McDonalds not a Chic fil a. I even confronted Francine a little while after the incident to tell her I didn’t like her attitude and she stated in these exact words “it is what it is”. Every other Chic fil a I have EVER been to would ALWAYS give me a free sandwich card ANY time I had to wait extra time. Not this place! This is a McDonalds quality Chic fil a! The management at this chic fil a is an embarrassment and seriously needs to improve. I’d recommend getting rid of Francine. She gives off more so McDonalds or Taco Bell vibes.
Atmosphere: 1
Food: 3
Service: 1
Lydia F
Every single time I go to this location the order is messed up. Either totally missing items, items made incorrectly, given diet coke instead of regular, etc. This time was no different. Gave me grilled nuggets instead of mac n cheese. Tried to call 7 times to get a manager with using extension 704. The line puts you on hold then automatically hangs up. What stellar customer service, not. Won’t be back to this location. It was idiotic of me to assume that going back after several mishaps that this time would be different. Read the other reviews with the exact same issue. This place consistently takes people’s money and then does not give what you pay for. Save your blood pressure and go somewhere else.
H M
This has to be the slowest chickfila I’ve ever been to. They take so long to get these orders out.
Atmosphere: 1
Food: 5
Service: 1
Saniah Scott
location is under construction.. you guys need to put temporarily closed on google ! very inconvenient..
Deva was amazing…great customer service!!
Atmosphere: 5
Food: 5
Service: 5
This location is close to my house so I stop here whenever Im in a rush or out for lunch. Today i stopped by to get two of the SW salads. I was very disappointed by the quality i received. There was very little chicken in the salad the lettuce had that orange rust color it usually gets when it is not fresh. I didn’t expect that Chick-fil-A. You have a good name but it only takes one person who doesn’t care to ruin it.
Atmosphere: 4
Food: 1
Service: 4
Takes forever to get food when there busy
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich, Sauce, Grilled Nuggets, Spicy Chicken Sandwich
Amazing
Atmosphere: 5
Food: 5
Service: 5
The only downside to this location is how curbside orders are consistently deprioritized in favor of the drive-thru. Today, I placed an order ahead of time and selected curbside pickup. I checked in at space 16 and received a notification saying my order would be brought out within 5–10 minutes.
After 10 minutes, I received another alert asking if I had received my order. I selected “no” and waited an additional 5 minutes before deciding to go inside. As soon as I walked in, I immediately saw my order sitting on the counter.
I let the employee know that I had been waiting curbside the entire time. This is now the third time this has happened at this location. I understand the importance of keeping drive-thru times efficient, but curbside customers should not be overlooked. All patrons deserve the same level of service.
Service: 1
Food good, very, very busy.
Atmosphere: 4
Food: 5
Service: 5
The food was delicious. Best tasting chicken sandwich I've had in a long time.
Atmosphere: 4
Food: 5
Service: 4
Waited in line for 30 minutes.
Atmosphere: 3
Food: 3
Service: 3
Slow drive through line at 8:30 pm need more outdoor servers, and a way to get out of line when food is delivered.
Great food, however
Food was cold. They gave me food while I’m still at the back of the line and it was cold and under cook. Businesses is focus on getting more customers rather thank give hot quality food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve been putting this off for a long time because I’ve been reluctant to be a “Karen” but this is by far the WORST Chic fil a I’ve ever been to. Simply put I think it’s an issue with poor management. My order gets messed up probably 80% of the time and I’m always ok with small mistakes but this is WAYY too consistent. That’s not my worst complaint! I started to bring up my issues with my orders a few months ago because it was beginning to happen one after the other, so therefore I was simply trying to ask the manager for a free chic fil a sandwich card since I’ve had to wait extra long every time I come here. Off rip I could tell that this particular “manager” did not want to help me and she declined my request. This “managers” name was Francine and the amount of attitude this lady had was astounding. I mean it’s something I’d expect at a McDonalds not a Chic fil a. I even confronted Francine a little while after the incident to tell her I didn’t like her attitude and she stated in these exact words “it is what it is”. Every other Chic fil a I have EVER been to would ALWAYS give me a free sandwich card ANY time I had to wait extra time. Not this place! This is a McDonalds quality Chic fil a! The management at this chic fil a is an embarrassment and seriously needs to improve. I’d recommend getting rid of Francine. She gives off more so McDonalds or Taco Bell vibes.
Atmosphere: 1
Food: 3
Service: 1
Every single time I go to this location the order is messed up. Either totally missing items, items made incorrectly, given diet coke instead of regular, etc. This time was no different. Gave me grilled nuggets instead of mac n cheese. Tried to call 7 times to get a manager with using extension 704. The line puts you on hold then automatically hangs up. What stellar customer service, not. Won’t be back to this location. It was idiotic of me to assume that going back after several mishaps that this time would be different. Read the other reviews with the exact same issue. This place consistently takes people’s money and then does not give what you pay for. Save your blood pressure and go somewhere else.
This has to be the slowest chickfila I’ve ever been to. They take so long to get these orders out.
Atmosphere: 1
Food: 5
Service: 1
location is under construction.. you guys need to put temporarily closed on google ! very inconvenient..
Atmosphere: 1
Food: 1
Service: 1
❤️
Atmosphere: 5
Food: 5
Service: 5
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