I didn't get any food but the staff was incredible.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Bacon Egg and Cheese, Sausage Egg and Cheese Croissant, Maple Sugar Bacon Breakfast Sandwich
Keith Jacobson
I wasn't acknowledged by cashier and also wasn't thanked. In addition they also couldn't be bothered to tell me my coffee was ready and waiting. They were too busy chatting. Coffee was good. Customer service , non-existent.
Atmosphere: 2
Food: 4
Service: 1
Inge Vargas
They always have new people, but they are super nice.
Food: 5
Service: 5
Teneice Permission
Eat at your own risk.
Tyrone changed the garbage can in front of customers and did not rewash his hands before serving us. I asked him, 'Hey, shouldn't you be washing your hands after handling the garbage can like that?' He replied, 'Oh, I was just changing the garbage bag, and I'm using the paper to get your donuts.' I was disgusted. My son was with me, and I didn't want to make a scene since I had already paid. Plus, we reheat our donuts, so I figured that "should" kill any germs he tried to pass on to us. But after writing corporate to inform them of mishandling the food I decided to just throw out the donut. We reheat food to be extremely hot but I can't unsee what I saw.
There was also a female customer behind me, and still no hand washing from Tyrone. I'm documenting this not only for myself but also for the other customer behind me--if she gets sick, it's because of Tyrone. If anyone gets sick it's because they don't care at that Dunkin'. If I get sick, it's due to negligence in them training your staff on proper food handling there will be h*ll to pay.
It was one person, Tyrone, who handled the garbage (a large trash can under the register) on 10/5/2024. I gave corporate the specific time and I'm holding on to the receipt. If there are recordings, they can verify they run a dirty kitchen. For the record, I spoke to him, and I'm informing you guys of the situation.Their employees are not practicing proper food handling at all. If one person does this, I suspect others might think it's acceptable. You were warned.
Atmosphere: 3
Food: 1
Service: 1
Juli_orion 1
The best ice cream is in this place
Atmosphere: 3
Food: 5
Service: 3
Sheri Brooks
This location os close to my home, in the past I have stopped going here , Firstly they watered down the coffee and the employee's need to be trained in customer service. Well I went today to give another chance. I waited for the cashier to attend to me, I saw her standing in the back on her phone, she took her merry time to take my order after 5 or so mins. Then she left and walked over to the station that prepares the order. So I'm waiting for my receipt, she never came over to give me, so I do not have her name, so I'll give a description, young black girl with long braids and a terrible attitude. I wanted to call and speak to a manager but I feel posting here might get someone higher up to pay attention to this location. Of course there are some that are great, but this particular bad apple may spoil the whole bunch.Oh I have to pray she put on her gloves after she was on her phone again in the food area. I now will have to go to the other location, much better service at the corner of Military and Hilsboro. Hopefully they don't go downhill. Come on workers, when you go to a job, do it. Oh I just read someone describe the same girl. Unless there is another one there.
Food: 5
Service: 3
Carlos Santos
Always a smile and a good morning when I walk in.
Atmosphere: 5
Food: 5
Service: 5
Maribel Garcia (Mari’s Slimecrazee)
I went to this location at 1:35 on June 14th. There was a young lady with pink hair that attended us , I felt like we were rushed and she looked like she was agitated. I felt uncomfortable so we ordered something quick just to avoid and leave . I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
nadia louis
Every time I pop into a dunkin' people are always so pleasant compared to any other coffee shop. But ESPECIALLY THIS LOCATION. The workers here are just so sweet, pleasant, welcoming and happy. Not just amazing customer service (which is hard to find these days) but it is truly like a little family here. This location should not have less than 5 stars.Thank you for serving me my espresso over ice the last few days guys!;) Keep up the amazing work and positive attitudes!
My son and I went in and had a wonderful experience with ordering out food. The two employees Allexiya and Tyrone were amazing quick and sweet. Some of the best customer service I have received in awhile at a Dunkin’ Donuts ?
This is one DD that always gets the order correct!
Pablo Cesar Baeza Diaz
Very ugly, dirty and messy placeThey treated us poorly, we ordered a hot chocolate that was watered down with no flavor.
Thomas Diaz
Is this place closing?! They never have anything when I go there in the afternoon and only have 1-2 employees to service. Crazy when they have more customers on line then they have donuts/muffins available. What a shame of a Dunkin location!
I didn't get any food but the staff was incredible.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Bacon Egg and Cheese, Sausage Egg and Cheese Croissant, Maple Sugar Bacon Breakfast Sandwich
I wasn't acknowledged by cashier and also wasn't thanked. In addition they also couldn't be bothered to tell me my coffee was ready and waiting. They were too busy chatting. Coffee was good. Customer service , non-existent.
Atmosphere: 2
Food: 4
Service: 1
They always have new people, but they are super nice.
Food: 5
Service: 5
Eat at your own risk.
Tyrone changed the garbage can in front of customers and did not rewash his hands before serving us. I asked him, 'Hey, shouldn't you be washing your hands after handling the garbage can like that?' He replied, 'Oh, I was just changing the garbage bag, and I'm using the paper to get your donuts.' I was disgusted. My son was with me, and I didn't want to make a scene since I had already paid. Plus, we reheat our donuts, so I figured that "should" kill any germs he tried to pass on to us. But after writing corporate to inform them of mishandling the food I decided to just throw out the donut. We reheat food to be extremely hot but I can't unsee what I saw.
There was also a female customer behind me, and still no hand washing from Tyrone. I'm documenting this not only for myself but also for the other customer behind me--if she gets sick, it's because of Tyrone. If anyone gets sick it's because they don't care at that Dunkin'. If I get sick, it's due to negligence in them training your staff on proper food handling there will be h*ll to pay.
It was one person, Tyrone, who handled the garbage (a large trash can under the register) on 10/5/2024. I gave corporate the specific time and I'm holding on to the receipt. If there are recordings, they can verify they run a dirty kitchen. For the record, I spoke to him, and I'm informing you guys of the situation.Their employees are not practicing proper food handling at all. If one person does this, I suspect others might think it's acceptable. You were warned.
Atmosphere: 3
Food: 1
Service: 1
The best ice cream is in this place
Atmosphere: 3
Food: 5
Service: 3
This location os close to my home, in the past I have stopped going here , Firstly they watered down the coffee and the employee's need to be trained in customer service. Well I went today to give another chance. I waited for the cashier to attend to me, I saw her standing in the back on her phone, she took her merry time to take my order after 5 or so mins. Then she left and walked over to the station that prepares the order. So I'm waiting for my receipt, she never came over to give me, so I do not have her name, so I'll give a description, young black girl with long braids and a terrible attitude. I wanted to call and speak to a manager but I feel posting here might get someone higher up to pay attention to this location. Of course there are some that are great, but this particular bad apple may spoil the whole bunch.Oh I have to pray she put on her gloves after she was on her phone again in the food area. I now will have to go to the other location, much better service at the corner of Military and Hilsboro. Hopefully they don't go downhill. Come on workers, when you go to a job, do it. Oh I just read someone describe the same girl. Unless there is another one there.
Food: 5
Service: 3
Always a smile and a good morning when I walk in.
Atmosphere: 5
Food: 5
Service: 5
I went to this location at 1:35 on June 14th. There was a young lady with pink hair that attended us , I felt like we were rushed and she looked like she was agitated. I felt uncomfortable so we ordered something quick just to avoid and leave . I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Every time I pop into a dunkin' people are always so pleasant compared to any other coffee shop. But ESPECIALLY THIS LOCATION. The workers here are just so sweet, pleasant, welcoming and happy. Not just amazing customer service (which is hard to find these days) but it is truly like a little family here. This location should not have less than 5 stars.Thank you for serving me my espresso over ice the last few days guys!;) Keep up the amazing work and positive attitudes!
Atmosphere: 5
Food: 5
Service: 5
Always super fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My son and I went in and had a wonderful experience with ordering out food. The two employees Allexiya and Tyrone were amazing quick and sweet. Some of the best customer service I have received in awhile at a Dunkin’ Donuts ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Sausage Egg and Cheese Croissant
This is one DD that always gets the order correct!
Very ugly, dirty and messy placeThey treated us poorly, we ordered a hot chocolate that was watered down with no flavor.
Is this place closing?! They never have anything when I go there in the afternoon and only have 1-2 employees to service. Crazy when they have more customers on line then they have donuts/muffins available. What a shame of a Dunkin location!
Atmosphere: 1
Food: 1
Service: 1
Best location always great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Loading...