I like it and would like to recommend. Yes, some things can be better, but still worth a visit.
Ellen Housman
It’s my “go-to” place! The food is fresh and healthy :)
Atmosphere: 5
Food: 5
Service: 5
Yoshi Brown
This place has changed horribly 1 week my chicken was sooo old I couldn't eat it today it was half done.They always out of something I should have known it has gotten worse because there was no line during peek lunch hours and this place used to havelong lines just horrible.
Food: 1
Service: 1
John Maggio
The food was fresh and the chicken was not overcooked.
Atmosphere: 4
Food: 4
Service: 4
Kathy Martinez
This place has gone terribly wrong. Service is terrible. Got my order wrong.Guy at window did not give a receipt when asked. Not sure why he stayed machine not working. Needs new management to clean this place up
Atmosphere: 1
Food: 2
Service: 1
Debbie
Found plastic in my food
Atmosphere: 4
Food: 1
Service: 4
Brian Haines
At this particular Pollo there is always something wrong. Either the order isn't right, or they didn't put utensils in the bag or something.
steve leon
Went there for the first time in years. The chicken in the sandwiches were half the size and 30% more in cost than what I remember the last time. The tables were dirty. The staff could barely speak English. Complete waste to buy two chicken sandwiches, no drinks for almost $15.
Atmosphere: 2
Food: 2
Service: 2
JOANA M
Food is always great, but the customer service always disappoints. Was handed my order today and it was the wrong size (family not personal) In a polite way I let her know… she takes my order and says… TO MY FACE “ugh I can’t”
Paola was amazing and the service was great. So sweet and handled everything quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
jc
Bestest Evers.
Atmosphere: 5
Food: 5
Service: 5
Brandon Rivera
The quality is in the food not their service. I’ll order food via their app for a scheduled time, but the order will take 30 to 45 min past the order time to be ready for pickup. Staff aren’t very attentive and work at a very slow pace. Short staffed and slow. They have a hard time getting mobile orders right. This is a constant problem. Would not recommend.
Atmosphere: 3
Food: 4
Service: 1
Javier Morales
The best attention ever!!!! There is a Cuban lady that is phenomenal, great spirit and all the time ready to helping you!!!!
Atmosphere: 5
Food: 5
Service: 5
R Ochoa
The food is always good, but the staff in this location seemed to be in a funk. Mom and I were ignored when we first got there. I had to call the cashier back as she walked away from the counter not even looking at us. Food was good but the staff needs to be more welcoming.
Went here for Dinner -Awesome Service ♡
Atmosphere: 5
Food: 5
Service: 5
I like it and would like to recommend. Yes, some things can be better, but still worth a visit.
It’s my “go-to” place! The food is fresh and healthy :)
Atmosphere: 5
Food: 5
Service: 5
This place has changed horribly 1 week my chicken was sooo old I couldn't eat it today it was half done.They always out of something I should have known it has gotten worse because there was no line during peek lunch hours and this place used to havelong lines just horrible.
Food: 1
Service: 1
The food was fresh and the chicken was not overcooked.
Atmosphere: 4
Food: 4
Service: 4
This place has gone terribly wrong. Service is terrible. Got my order wrong.Guy at window did not give a receipt when asked. Not sure why he stayed machine not working. Needs new management to clean this place up
Atmosphere: 1
Food: 2
Service: 1
Found plastic in my food
Atmosphere: 4
Food: 1
Service: 4
At this particular Pollo there is always something wrong. Either the order isn't right, or they didn't put utensils in the bag or something.
Went there for the first time in years. The chicken in the sandwiches were half the size and 30% more in cost than what I remember the last time. The tables were dirty. The staff could barely speak English. Complete waste to buy two chicken sandwiches, no drinks for almost $15.
Atmosphere: 2
Food: 2
Service: 2
Food is always great, but the customer service always disappoints. Was handed my order today and it was the wrong size (family not personal) In a polite way I let her know… she takes my order and says… TO MY FACE “ugh I can’t”
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Paola was amazing and the service was great. So sweet and handled everything quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Bestest Evers.
Atmosphere: 5
Food: 5
Service: 5
The quality is in the food not their service. I’ll order food via their app for a scheduled time, but the order will take 30 to 45 min past the order time to be ready for pickup. Staff aren’t very attentive and work at a very slow pace. Short staffed and slow. They have a hard time getting mobile orders right. This is a constant problem. Would not recommend.
Atmosphere: 3
Food: 4
Service: 1
The best attention ever!!!!
There is a Cuban lady that is phenomenal, great spirit and all the time ready to helping you!!!!
Atmosphere: 5
Food: 5
Service: 5
The food is always good, but the staff in this location seemed to be in a funk. Mom and I were ignored when we first got there. I had to call the cashier back as she walked away from the counter not even looking at us. Food was good but the staff needs to be more welcoming.
Atmosphere: 4
Food: 4
Service: 2
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