Amazing Service Caring staff, specially Jose German! My favorite Pollo Tropical in South Florida
Atmosphere: 5
Food: 5
Service: 5
Julio Rivera
Burnt chicken. The chicken half of a chicken breast the few times I visited. It's like they chop the chicken breast in two. I even went in to show them & they gave me one that was worst. So I feel robbed of my food. Highly dissatisfied. They need to do better. They used to be good but slowly loosing it.
Al Moli
Great food and good customer service!!
Y Medina
Ordered on the app for delivery. The food was fresh and hot... Thanks 😊
Food: 5
Service: 5
Boobie Monroe
Everytime I ask for extra pickles n pay no matter what they will never give u will always have to double check just to see they didn't add the pickles .. never fails
Atmosphere: 3
Food: 3
Service: 2
Valery Jameau
The rice is very oily and not even rice more like mash potato. They need to do better
Atmosphere: 1
Food: 1
Service: 1
Garry Grant
Worst food. Nasty. Every time. Which sucks bc other locations actually are okay
Samthony Hyde-tano
Okok lol i will relent and accede, food was served at least with the spirit of bravado
Atmosphere: 2
Food: 4
Service: 3
Lizbeth Forero Amor
Today my husband buy a soap for me and was so good and flavorful
Food was great, it's been over 15 years since I've been to a Pollo Tropical and the food was just as good as I remember, if not better! If you are in the area, definitely stop by and get you some!
Atmosphere: 5
Food: 5
Service: 5
Edgar Herrera
On multiple occasions now my order has been incorrect missing items and food has been low quality. Today I ordered a family meal and instead of beans I received a large container of bean water. Completely unacceptable
Food: 1
Deborah Fanfan
Good selection of tropical meals including soup.
Atmosphere: 5
Food: 5
Service: 5
Travis Brown
Love this place.
Atmosphere: 2
Food: 4
Service: 2
rony sandoval
7/29 at 3:35 pm drive-thru said they don’t have chicken, how does a business that runs on business not have chicken. Worst customer service ever
Mango tropichiller
Atmosphere: 5
Food: 5
Service: 5
Amazing Service
Caring staff, specially Jose German!
My favorite Pollo Tropical in South Florida
Atmosphere: 5
Food: 5
Service: 5
Burnt chicken. The chicken half of a chicken breast the few times I visited. It's like they chop the chicken breast in two. I even went in to show them & they gave me one that was worst. So I feel robbed of my food. Highly dissatisfied. They need to do better. They used to be good but slowly loosing it.
Great food and good customer service!!
Ordered on the app for delivery. The food was fresh and hot... Thanks 😊
Food: 5
Service: 5
Everytime I ask for extra pickles n pay no matter what they will never give u will always have to double check just to see they didn't add the pickles .. never fails
Atmosphere: 3
Food: 3
Service: 2
The rice is very oily and not even rice more like mash potato. They need to do better
Atmosphere: 1
Food: 1
Service: 1
Worst food. Nasty. Every time. Which sucks bc other locations actually are okay
Okok lol i will relent and accede, food was served at least with the spirit of bravado
Atmosphere: 2
Food: 4
Service: 3
Today my husband buy a soap for me and was so good and flavorful
Food: 5
Restaurantji Recommends
Food was great, it's been over 15 years since I've been to a Pollo Tropical and the food was just as good as I remember, if not better! If you are in the area, definitely stop by and get you some!
Atmosphere: 5
Food: 5
Service: 5
On multiple occasions now my order has been incorrect missing items and food has been low quality. Today I ordered a family meal and instead of beans I received a large container of bean water. Completely unacceptable
Food: 1
Good selection of tropical meals including soup.
Atmosphere: 5
Food: 5
Service: 5
Love this place.
Atmosphere: 2
Food: 4
Service: 2
7/29 at 3:35 pm drive-thru said they don’t have chicken, how does a business that runs on business not have chicken. Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
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