Pollo Tropical
5720 Wiles Rd, Coral Springs
(954) 757-7839
Recent Reviews
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They served a very small amount of food and for what your paying now a days that’s unfair to people
Atmosphere: 5
Food: 2
Service: 5
Drive thru forgot my Yuca bites, drove back to get them only for them to be stale and nasty. Young girl at the drive thru was nasty as well. Won’t be coming back here !!
Atmosphere: 1
Food: 1
Service: 1
This location is horrible and is in dire need of a management change. The employees fulfilling the orders barely speak any English. They are constantly missing items and they do not care how it affects their customers.
I had to drive back to pick up the missing sides and they made me wait even more and did not apologize.
They act like inmates of a prison; very hostile vibe in there.
Atmosphere: 2
Food: 2
Service: 1
Wrong items at drive thru, angry staff, cold food
Atmosphere: 1
Food: 1
Service: 1
The ppl working here need to be retrain!! NO customer service!! Smiles are free!! A friendly hi!! A lot of restaurants are lacking of these simple things!! I hate ordering food and the person behind the register or serving the food have an attitude. You get there with a smile you leave upset!!
Atmosphere: 1
Food: 4
Service: 1
My tropichop came out fresh and good!
Atmosphere: 3
Food: 5
Service: 5
NOT ONCE HAVE I EATEN THERE AND BEEN CHEATED ON THE TROPI CHOP. DON'T ORDER A LARGE BECAUSE ALL YOU GET IS A LARGE PLATE WITH THE SAME AMOUNT OF FOOD AS A SMALL.
Atmosphere: 1
Food: 5
Service: 1
The place is not very clean.
We got the same meal we get all the time. But it was different this time something was missing but I couldn't tell what it was.
Atmosphere: 5
Food: 4
Service: 4
Always a problem with something at this location. Went through the drive through and got the wrong chicken in my tropichop, no sauce, and the silverware pack I received was opened and missing the napkin and fork. The soda from the machine is flat, warm, and tastes like mold
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Unhelpful and rude
Atmosphere: 1
Food: 1
Service: 1
I agree with previous comments food is not made like okay other locations and they always forget something service and food both not up to par 👎🏽
Good service
Atmosphere: 5
Food: 5
Service: 5
They never have the sauces and a terrible attitude
Service: 1
Order my food online, horrible still have to come and wait and could not find my order. Needs better service smh
Atmosphere: 1
Food: 5
Service: 1
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