Absolutely horrendous experience
Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food
And than the staff was rude and disrespectful
No one cares
Don’t care about customer service
christie Ambroise
TK and Donny took care of us and provided us great service! They greeted us when we walked in and let us know when our order would be ready. The food was so fresh and delicious. This is probably one of the better wing stop places I’ve been to. Also the music was a vibe! TK and Donny thank you for taking care of us!
Atmosphere: 5
Food: 5
Service: 5
Davidson Toledo
Amazing place! Wingstop has great food, great vibes, and the employees and Brithney are truly the best. Friendly service and always a great experience. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Addie peralta
Today in the afternoon, my son and I visited the location on Wiles and Riverside to eat wings. From the moment we walked in and greeted the employee, she had a very bad, passive-aggressive attitude for no reason at all.
When we asked for a few seconds to decide on the wing flavor, she responded rudely. After placing our order and sitting down, we noticed she was very friendly and smiling only with someone who appeared to be her friend, while completely ignoring other customers.
Both of them were loudly talking and playing around in their language instead of paying attention to customers. The employee was also eating fries and drinking soda while on duty, which was very unprofessional.
This location has very poor customer service. It felt like they were doing us a favor by serving us, instead of providing basic service to paying customers. Unfortunately, customer service does not seem to be a priority here.
I would not recommend this location based on my experience.
hope management addresses this issue, as it affects the reputation of this location.”
Brittany Connor
Never a miss here.They always hit it on point.All the time
Atmosphere: 5
Food: 5
Service: 5
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Jenn Riley
I genuinely cannot believe the circus I just experienced. I ordered delivery through their own app, paid for everything, and somehow still ended up with no extra ranch, no drink, and a meal that arrived SOAKED in fryer oil like it took a relaxing spa day in hot grease. I opened the bag and thought I was being pranked.
And instead of owning it, they had the nerve to blame the DoorDash driver and act like he stole the ranch and the drink… as if he said, “Yeah, forget the food, lemme risk my job for a $1.25 ranch cup.” Be serious.
Then—THEN—they told me they won’t give me a refund, only a store credit I have to use within 10 days. So I’m supposed to roll the dice again and hope my next meal doesn’t arrive floating like a deep-fried life raft?
This whole experience was so chaotic I honestly need a refund for my time, sanity, AND appetite.
Jim Adams
Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr.
Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior.
This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
Ate here for the first time today food was awful. I almost broke my teeth eating the boneless chicken wings that I ordered Parmesan. It was horrible. Will not be buying again . Service sucks as well NOT ATTENTIVE !!
Atmosphere: 1
Food: 1
Service: 1
Donald Harrison
Friendly staff and impressively fast service even though it was packed. The Chipotle rub was decent, and the Hot Lemon Pepper hit the spot, but my favorite is still the Louisiana rub-hard to beat. The fries at this location weren’t great, but I’ll definitely return for the wings and the service.
Atmosphere: 4
Food: 4
Service: 5
Monique S
The wings were very good. But no celery or carrot sticks for the price????
Atmosphere: 4
Food: 4
Service: 4
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Drowned my wings in sauce smh on a dry rub order
Absolutely horrendous experience Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food And than the staff was rude and disrespectful No one cares Don’t care about customer service
TK and Donny took care of us and provided us great service! They greeted us when we walked in and let us know when our order would be ready. The food was so fresh and delicious. This is probably one of the better wing stop places I’ve been to. Also the music was a vibe! TK and Donny thank you for taking care of us!
Atmosphere: 5
Food: 5
Service: 5
Amazing place! Wingstop has great food, great vibes, and the employees and Brithney are truly the best. Friendly service and always a great experience. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Today in the afternoon, my son and I visited the location on Wiles and Riverside to eat wings. From the moment we walked in and greeted the employee, she had a very bad, passive-aggressive attitude for no reason at all.
When we asked for a few seconds to decide on the wing flavor, she responded rudely. After placing our order and sitting down, we noticed she was very friendly and smiling only with someone who appeared to be her friend, while completely ignoring other customers.
Both of them were loudly talking and playing around in their language instead of paying attention to customers. The employee was also eating fries and drinking soda while on duty, which was very unprofessional.
This location has very poor customer service. It felt like they were doing us a favor by serving us, instead of providing basic service to paying customers. Unfortunately, customer service does not seem to be a priority here.
I would not recommend this location based on my experience.
hope management addresses this issue, as it affects the reputation of this location.”
Never a miss here.They always hit it on point.All the time
Atmosphere: 5
Food: 5
Service: 5
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
I genuinely cannot believe the circus I just experienced. I ordered delivery through their own app, paid for everything, and somehow still ended up with no extra ranch, no drink, and a meal that arrived SOAKED in fryer oil like it took a relaxing spa day in hot grease. I opened the bag and thought I was being pranked. And instead of owning it, they had the nerve to blame the DoorDash driver and act like he stole the ranch and the drink… as if he said, “Yeah, forget the food, lemme risk my job for a $1.25 ranch cup.” Be serious. Then—THEN—they told me they won’t give me a refund, only a store credit I have to use within 10 days. So I’m supposed to roll the dice again and hope my next meal doesn’t arrive floating like a deep-fried life raft? This whole experience was so chaotic I honestly need a refund for my time, sanity, AND appetite.
Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr. Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior. This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
Restaurantji Recommends
Ate here for the first time today food was awful. I almost broke my teeth eating the boneless chicken wings that I ordered Parmesan. It was horrible. Will not be buying again . Service sucks as well NOT ATTENTIVE !!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and impressively fast service even though it was packed. The Chipotle rub was decent, and the Hot Lemon Pepper hit the spot, but my favorite is still the Louisiana rub-hard to beat. The fries at this location weren’t great, but I’ll definitely return for the wings and the service.
Atmosphere: 4
Food: 4
Service: 5
The wings were very good. But no celery or carrot sticks for the price????
Atmosphere: 4
Food: 4
Service: 4
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
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