Subway
2670 US-231, Cottondale
(850) 352-3000
Recent Reviews
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I eat at Subway quite often. And I stopped in this morning. I got a 6 inch chicken teriyaki, a small drink and one Chucky chip cookie. She charged me $13.98, but I don't mind paying extra further food. That is good, but this is one of the worst sandwiches. I have ever eaten. The bread is tough and they put BBQ sauce for the chicken teriyaki sauce on the sandwich. Just loaded it down, then there was a lot of Chipotle and Mayonnaise way too much put on they need to teach their help. How to make sandwiches? The lady was very nice. That made my sandwich, but she just overdid everything. Sometimes that might be a good thing. But today it sure wasn't
Atmosphere: 2
Service: 1
The young girl that was making the sandwiches tonight acted like she did not want anybody in the store. She wanted me to go ahead and pay for my sandwich before she got it done and by the time I realized that my sandwich wasn't like I wanted it was too late because I already paid for it. I also I wanted combos and I ended up getting charged extra because I had to add the chips and the drink.
The young lady running the register asked if I wanted a container of oil and vinegar but I declined because I just wanted to leave by then.
I will only go to this restaurant during the day because the service is better and people make sure that your sandwich is right before they wrap it up.
Atmosphere: 1
Food: 4
Service: 1
Very nice knowledgeable professional always great service
Atmosphere: 5
Food: 5
Service: 5
Good food, Good service, can't ask for more.
The young woman told me it would be a while. And she rolled her eyes. If you are slow to get a customer food, dont be rude too. It doesn't look like new management was an improvement.
When my husband and I walk in one of the workers was flipping her hair around in her hands standing by where the food is prepared, And the other associate was anot wearing hair net on his thick shaggy hair he was hanging over the food. Someone should definitely send the health department there to say we left without ordering.
Atmosphere: 1
Food: 1
Service: 1
I visited this Subway yesterday, and I was beyond satisfied! The food quality was excellent—fresh ingredients, perfectly made sandwiches, and absolutely delicious flavors. Everything was spot on!
But what made my visit truly special was the outstanding service. One of the employees, a very polite, well-mannered, and professional gentleman, welcomed us with a warm smile and carefully prepared our sandwiches with great attention to detail. His kindness, cleanliness, and exceptional customer service really stood out and made the experience even better.
If you’re looking for a clean, high-quality Subway with amazing service, this is the place to go! I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Walked in greeted. Then the women walked in back to return and say it's going to be a min. I got to put on bread. It was clear there was bread in the holder over 30 loafs. But still did not take our order and continued in the back. Since the change this subway has been bad with stuff like this. Old staff was amazing. This is not exceptable subway.
Atmosphere: 1
Food: 3
Service: 1
Good location, just off I-10 at Exit 130. Plenty of truck pull-off area on shoulder of road. Lady behind counter had a very dry personality.. but decent sandwich. I have had better at other locations but this one has just that... LOCATION, LOCATION, LOCATION.
Atmosphere: 3
Food: 3
Service: 4
My family and I stopped here driving from Orlando to Pensacola, and we were all impressed with this location. Very clean, well stocked with fresh bread and cookies, and the guy serving us was friendly and polite. Our kids love Subway, so we’ll have to remember this location :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chantilla is an amazing worker,she is very sweet,friendly,always has a smile on her face and engage with all the customers.She is one of the main reasons me and my family come to this particular location just to get the best service possible here.Wish more workers was just as kind as her.
Atmosphere: 5
Food: 5
Service: 5
Great store, friendly employees and quick service
Atmosphere: 4
Food: 4
Service: 5
We got the meatball sandwich for my wife and a Turkey add roast beef for me. The meatballs taste like they come from the freezer section at Wal-Mart, when asked the lady in charge said they changed distribution companies and said this will be the permanent from now on. If you are looking for a good tasting meatball sandwich do not order it from here. Do not buy! Tastes horrible.
Atmosphere: 5
Food: 2
Service: 5
Didn’t have tuna of veggie patty
Atmosphere: 3
Food: 3
Service: 3
I’ve ordered from here multiple times. It’s always after my overnight shift, so between 8-9 am. It’s always a mobile order so I can grab it on the way home because I’m freaking tired. It never has the extra cheese, the fresh mozz, or the smashed avocado. This will be the last time I order from this subway. I’m tired of this particular subway stealing 3-4$ from me. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
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