Bamboo Sushi Bar & Hibachi

I've been visiting Bamboo with my family for over a year, and overall, the food has been consistently great, and most of the staff has been wonderful. However, one roller in particular, Derek, has been consistently unfriendly. At first, I gave him the benefit of the doubt, thinking he might be having good and bad days. Unfortunately, his behavior has been consistently poor every time we've visited. The rest of the staff is friendly and engaging, but Derek seems to go out of his way to be aloof. We've tried to be friendly, saying thank you when he brings us food and drinks, but he completely ignores us. It's noticeable that he can be cordial with other customers, which makes his behavior towards us even more puzzling. We've done nothing to warrant this treatment, and it's disappointing. If I knew his schedule, I'd plan our visits to avoid him.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Absolutely

We were greeted by a nice new employee who asked if we had been there and we had not, so she explained the place. She was very kind. We seated ourself but every table we went by was dirty and so we chose one in the corner and cleaned the table. Then we went up and ordered our food. The food was mediocre and my husbands order was way too salty. They got my son's order wrong (the lady who took it was learning). The guy who brought us our food said we verified it on the screen so we would have to pay to change it ... Understandable but I clearly said chicken 3 times. Just really check the screen when they make you verify your order.

Atmosphere: 2

Food: 2

Service: 2

I had the teriyaki steak with steamed rice during lunch and my daughter had chicken fried rice plate she got way more than I did I was charged full price my steak didn’t have sauce on it only like 8 pieces of meat the girl who took the order was to busy talking instead of making sure it was correct. they brought our food out to go as we said we were dining in. The food absolute nasty no flavor this place is a laughing stock. The food was nasty I will not be coming back or recommending for anyone to go to. Not worth the money. I can’t believe this place is open. The sushi guys don’t wear gloves to make your food.

Atmosphere: 2

Food: 1

Service: 1

It's a go to sushi bar. Awesome staff and great eats😁😁😁

Atmosphere: 5

Food: 5

Service: 5

This place has gone way downhill with their service this past year, which is heartbreaking because the food has always been stellar. We do a pickup order a couple times a week, and dine in every now and then, and in the last 6 months or so, they refuse to give basic necessities when getting to-go orders. First it was rarely giving cutlery, sometimes missing hibachi sauces and now they won’t give soy sauce with orders, even when you specifically ask & have sushi in your order. If they are missing anything and you call to let them know, you’ll be met with no apologies but only excuses. Hoping things turn around soon for this business.

Food: 4

Service: 1

We love Bamboo but not sure what's going on lately. They keep forgetting basic stuff like Soy Sauce with our To go order. We even called and the employee said that they dont give soy sauce anymore unless you get sushi, but we ordered sushi and the employee that took the order even asked if we wanted it.

Atmosphere: 5

Food: 5

Service: 1

Steak and Shrimp Hibatchi. Yummy!

Atmosphere: 5

Food: 5

Service: 5

The restaurant was filthy with dust and dirt everywhere on the floors to above your food on the wallls and tops of booths. The woman with glasses that took our orders was rude and defensive when I asked how they cooked there rice several times a day and is not made to order( Panda Express strategy) The meats was super low quality and chicken was overcooked to boot. This is not NOT a real Hinachi even though the place claims it. They can’t even fry proper rice here as fried rice is always made with day old rice is Japanese culture. Because they make it with fresh rice it’s has les flavor and they rice matches that of cheap uncle Ben’s ready rice with swollen mushy rice. The springs rolls were frozen. It fresh that taste was very apparent to the taste and they were soggy muddy inside them definitely processed not made fresh. This looks like it should be a pizza place the overall vibe. We definitely won’t be going back there I’m I’m sorry for those who think this is Hibachi but if you want the best friend rice in the area hits Palmas up the road it’s made properly and the Lumpia also made from scratch. Bamboo was a MASSIVE disappointment given wat I see in the Google rating and trip advisor and local friends. Look the food was edible YES but did we finish and take togos noooooooooo if ur looking for real hibachi don’t do it. Even the sushi was sloppy and loosely rolled and disintegrated with the slightest dip of soy sauce…::::: how this place has made it 18 year in business they must have cheapened there selves at some point is all I can come to on that. HIBACHI FOODIES STAY AWAY U HAVE BEEN WARNED

Atmosphere: 2

Food: 1

Service: 2

Great Food & Service CrestviewOutdoors Staff 980 West James Lee Blvd Crestview

Always my go to lunch spot when doing business in Crestview.

Atmosphere: 5

Food: 5

Service: 5

The sushi is so fresh and delicious 😋. Love the service and the atmosphere.

Atmosphere: 5

Food: 5

Service: 5

I had 7 small pieces of poorly constructed sushi rolls that fell apart upon picking up. To spend 25+. Severely overpriced for lack of quality. Next time I will take the drive and go to you sushi 😒

Atmosphere: 1

Food: 2

Service: 1

Beautiful and Delicious 🍣

Atmosphere: 5

Food: 5

Service: 5

A must for amazing sushi! We will drive 1.15 hours to eat here

Atmosphere: 4

Food: 5

Service: 5

I come at least once a year from Texas. This place never disappoints.

Food: 5

Service: 5

Recommended dishes: Volcano Roll, Crack Roll, Salad