We order from Marco’s frequently, we have never received an incorrect order or over cooked food. But today I placed an app order for delivery at a certain time, ended up needing it a bit earlier so I called and Bob answered, he was kind and welcoming from “Hello” I explained the situation and he was happy to change the delivery time. Not only did the pizzas make it on time but they were 10 minutes early and the driver apologized for them being soo hot! I will always support this company!
Christopher Knowles
Ordered a pizza bowl, got food poisoning as a bonus! Really got to know my toilet, learned to appreciate my bathroom and shower, and experienced nuances of abdominal and intestinal pain. Truely an amazing time! And for low low cost of $20!!!! Great experience! -10/10!
Jerry Rich
You go in you order your pizza. 7-10 mins at most on your with Deliciousness!!
Jix Brinser
I got the Greek salad and the rest of the family got pizza. The Greek salad was generously filled with vegetables. Sometimes salads are just lettuce with a few sparse veggies. This one was packed with banana peppers, olives, green onions and tomatoes. As well as sprinkled with the perfect amount of feta. Whoever made the salad did a phenomenal job. I think the pizza is really good, but the salad was so generous I didn't even get to get a piece of pizza!
Food: 5
María Fabbro
stopped on our way to texas, we came and dined inside, great pizzas and friendly service!
T
Pizza is always amazing
Atmosphere: 4
Food: 5
Service: 4
Lys A
*yet another update!* For whatever reason, my husband decided that since I worked a late shift tonight he was just going to order from this ridiculous place. Guess what happened… it’s 9:51 and the pizza he ordered for himself and my kids WAS DELIVERED TO THE WRONG ADDRESS AGAIN!!! We also found out that the driver that re-delivered our food the last tube didn’t get the tip we left, the kid that delivered to the wrong house was allowed to keep it. Such a joke! *Update* It’s now two hours later and they finally answered the phone. It was delivered to the wrong house. If the driver couldn’t find the house, they should have called like others have in the past. Totally completely done with Marco’s after this.
I’ve given them time to sort out the glitches since changing their online system and using DoorDash for delivery even when you order directly from their website. After tonight, we won’t be giving any more opportunities. For one thing, their confirmation email offers inaccurate estimated delivery times. Many times the website will say delivered under tracking before it has even left the store. Most other times the tracking option isn’t showing anything. Today was it though. I ordered at 6:03. The estimated time in the email said 6:32. The order tracker kept showing tracking info will be available after 6:02pm. At 6:47 it finally updated to its on the way. Here we are, 7:32 and there’s still no delivery. Just save your money and go somewhere else. Brooklyn Pizza is much better
Food: 2
Service: 1
Elyssa Alves
*yet another update!* For whatever reason, my husband decided that since I worked a late shift tonight he was just going to order from this ridiculous place. Guess what happened… it’s 9:51 and the pizza he ordered for himself and my kids WAS DELIVERED TO THE WRONG ADDRESS AGAIN!!! We also found out that the driver that re-delivered our food the last tube didn’t get the tip we left, the kid that delivered to the wrong house was allowed to keep it. Such a joke! *Update* It’s now two hours later and they finally answered the phone. It was delivered to the wrong house. If the driver couldn’t find the house, they should have called like others have in the past. Totally completely done with Marco’s after this.
I’ve given them time to sort out the glitches since changing their online system and using DoorDash for delivery even when you order directly from their website. After tonight, we won’t be giving any more opportunities. For one thing, their confirmation email offers inaccurate estimated delivery times. Many times the website will say delivered under tracking before it has even left the store. Most other times the tracking option isn’t showing anything. Today was it though. I ordered at 6:03. The estimated time in the email said 6:32. The order tracker kept showing tracking info will be available after 6:02pm. At 6:47 it finally updated to its on the way. Here we are, 7:32 and there’s still no delivery. Just save your money and go somewhere else. Brooklyn Pizza is much better
Elyssa Alves
We have given them multiple opportunities to prove that they have good food and service. More opportunities than necessary. Tonight was the last straw for me. On multiple occasions, the driver couldn’t find our house and called to verify the house. Today, they just guessed and brought our food to another house. Couldn’t be bothered to call and make sure they were at the right house. It’s now over 2 hours since I initially ordered and we still don’t have our food. My two children were starving so I had to make them some pasta. Yes they’re bringing new pizzas as they should but that doesn’t excuse the fact that this is even a situation. And honestly the pizza is over priced for the quality, this is the last time we ever order from there
Walt Strockbine
Ordered my first and last pizza from here last night. No flavor whatsoever, perhaps a teaspoon of sauce, and very overcooked. I tried it but I won't again.
Lately, the pizza has been making me sick a day later... Not sure why... I was sick && my daughter was extremely sick after eating pizza... It's been like this for a few years... I'm not sure what it could be about the pizza, but I can eat from any other pizza places. Not Marcos unfortunately!!
Atmosphere: 5
Food: 1
Service: 5
Chelsea
I ordered a Philly cheesesteak pizza and only added banana peppers and it was so spicy it literally made my kids and I start choking. We tossed it. Money wasted. Bananas peppers and Philly cheesesteak pizza are not supposed to be spicy. That tells me there was cross contamination. Possibly with jalapeños
Atmosphere: 5
Food: 1
Service: 2
Gloria Anderson
Marco's is our go to for pizza. Very good and delivery is always perfect!
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Latica Harrison
I never had a problem with Marco’s till today. We ordered pizza and the young lady who delivered it called me on the phone & told me I needed to come downstairs and get my food or she was gonna leave it cause she didn’t know how to use the call box or was just damn lazy. I told her I wasn’t coming to get anything, that’s why it’s called delivery & I gave a generous tip. She replied she was taking it back to the store. Very rude, very disrespectful, very unprofessional and I know it was laziness because we’ve had Marco’s deliver straight to our door. I know one thing when she got back to that store, she should have been clocking out cause what she did was totally unacceptable and obviously she doesn’t want her job. I appreciate Alexis the manager claiming to make it right but I know all my money, including tip needs to be back on my card. Making it right is to dismiss her cause she’s gonna make business bad for you guy’s cause I can assure you me and my family want be ordering there no more & want be recommending it either. I called Dominoes like I should have from the beginning and guess what they came straight to the door with no problem and a great attitude…..Make it make sense why she couldn’t have done the same thing.
Service: 1
Grlshaveswag
Money completely wasted. Ordered a sub to only get half of a sub which costed 9 bucks. Wings weren't cooked well done like I asked.
We order from Marco’s frequently, we have never received an incorrect order or over cooked food. But today I placed an app order for delivery at a certain time, ended up needing it a bit earlier so I called and Bob answered, he was kind and welcoming from “Hello” I explained the situation and he was happy to change the delivery time. Not only did the pizzas make it on time but they were 10 minutes early and the driver apologized for them being soo hot! I will always support this company!
Ordered a pizza bowl, got food poisoning as a bonus! Really got to know my toilet, learned to appreciate my bathroom and shower, and experienced nuances of abdominal and intestinal pain. Truely an amazing time! And for low low cost of $20!!!! Great experience! -10/10!
You go in you order your pizza. 7-10 mins at most on your with Deliciousness!!
I got the Greek salad and the rest of the family got pizza. The Greek salad was generously filled with vegetables. Sometimes salads are just lettuce with a few sparse veggies. This one was packed with banana peppers, olives, green onions and tomatoes. As well as sprinkled with the perfect amount of feta. Whoever made the salad did a phenomenal job. I think the pizza is really good, but the salad was so generous I didn't even get to get a piece of pizza!
Food: 5
stopped on our way to texas, we came and dined inside, great pizzas and friendly service!
Pizza is always amazing
Atmosphere: 4
Food: 5
Service: 4
*yet another update!*
For whatever reason, my husband decided that since I worked a late shift tonight he was just going to order from this ridiculous place. Guess what happened… it’s 9:51 and the pizza he ordered for himself and my kids WAS DELIVERED TO THE WRONG ADDRESS AGAIN!!! We also found out that the driver that re-delivered our food the last tube didn’t get the tip we left, the kid that delivered to the wrong house was allowed to keep it. Such a joke!
*Update*
It’s now two hours later and they finally answered the phone. It was delivered to the wrong house. If the driver couldn’t find the house, they should have called like others have in the past. Totally completely done with Marco’s after this.
I’ve given them time to sort out the glitches since changing their online system and using DoorDash for delivery even when you order directly from their website. After tonight, we won’t be giving any more opportunities. For one thing, their confirmation email offers inaccurate estimated delivery times. Many times the website will say delivered under tracking before it has even left the store. Most other times the tracking option isn’t showing anything. Today was it though. I ordered at 6:03. The estimated time in the email said 6:32. The order tracker kept showing tracking info will be available after 6:02pm. At 6:47 it finally updated to its on the way. Here we are, 7:32 and there’s still no delivery. Just save your money and go somewhere else. Brooklyn Pizza is much better
Food: 2
Service: 1
*yet another update!*
For whatever reason, my husband decided that since I worked a late shift tonight he was just going to order from this ridiculous place. Guess what happened… it’s 9:51 and the pizza he ordered for himself and my kids WAS DELIVERED TO THE WRONG ADDRESS AGAIN!!! We also found out that the driver that re-delivered our food the last tube didn’t get the tip we left, the kid that delivered to the wrong house was allowed to keep it. Such a joke!
*Update*
It’s now two hours later and they finally answered the phone. It was delivered to the wrong house. If the driver couldn’t find the house, they should have called like others have in the past. Totally completely done with Marco’s after this.
I’ve given them time to sort out the glitches since changing their online system and using DoorDash for delivery even when you order directly from their website. After tonight, we won’t be giving any more opportunities. For one thing, their confirmation email offers inaccurate estimated delivery times. Many times the website will say delivered under tracking before it has even left the store. Most other times the tracking option isn’t showing anything. Today was it though. I ordered at 6:03. The estimated time in the email said 6:32. The order tracker kept showing tracking info will be available after 6:02pm. At 6:47 it finally updated to its on the way. Here we are, 7:32 and there’s still no delivery. Just save your money and go somewhere else. Brooklyn Pizza is much better
We have given them multiple opportunities to prove that they have good food and service. More opportunities than necessary. Tonight was the last straw for me. On multiple occasions, the driver couldn’t find our house and called to verify the house. Today, they just guessed and brought our food to another house. Couldn’t be bothered to call and make sure they were at the right house. It’s now over 2 hours since I initially ordered and we still don’t have our food. My two children were starving so I had to make them some pasta. Yes they’re bringing new pizzas as they should but that doesn’t excuse the fact that this is even a situation. And honestly the pizza is over priced for the quality, this is the last time we ever order from there
Ordered my first and last pizza from here last night. No flavor whatsoever, perhaps a teaspoon of sauce, and very overcooked. I tried it but I won't again.
Food: 1
Restaurantji Recommends
Lately, the pizza has been making me sick a day later... Not sure why... I was sick && my daughter was extremely sick after eating pizza... It's been like this for a few years... I'm not sure what it could be about the pizza, but I can eat from any other pizza places. Not Marcos unfortunately!!
Atmosphere: 5
Food: 1
Service: 5
I ordered a Philly cheesesteak pizza and only added banana peppers and it was so spicy it literally made my kids and I start choking. We tossed it. Money wasted. Bananas peppers and Philly cheesesteak pizza are not supposed to be spicy. That tells me there was cross contamination. Possibly with jalapeños
Atmosphere: 5
Food: 1
Service: 2
Marco's is our go to for pizza. Very good and delivery is always perfect!
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
I never had a problem with Marco’s till today. We ordered pizza and the young lady who delivered it called me on the phone & told me I needed to come downstairs and get my food or she was gonna leave it cause she didn’t know how to use the call box or was just damn lazy. I told her I wasn’t coming to get anything, that’s why it’s called delivery & I gave a generous tip. She replied she was taking it back to the store. Very rude, very disrespectful, very unprofessional and I know it was laziness because we’ve had Marco’s deliver straight to our door. I know one thing when she got back to that store, she should have been clocking out cause what she did was totally unacceptable and obviously she doesn’t want her job. I appreciate Alexis the manager claiming to make it right but I know all my money, including tip needs to be back on my card. Making it right is to dismiss her cause she’s gonna make business bad for you guy’s cause I can assure you me and my family want be ordering there no more & want be recommending it either. I called Dominoes like I should have from the beginning and guess what they came straight to the door with no problem and a great attitude…..Make it make sense why she couldn’t have done the same thing.
Service: 1
Money completely wasted. Ordered a sub to only get half of a sub which costed 9 bucks. Wings weren't cooked well done like I asked.
Food: 1
Loading...