McDonald's

1300 N Ferdon Blvd, Crestview
(850) 423-7755

Recent Reviews

Samantha

Food tasted stale/old. Customer service was horrid!

Atmosphere: 1

Food: 1

Service: 1

Ashley McGuffin

I will say that the weekday morning crew is on their game. I can always get through the drive through easily and Ms. T always greets me with a smile and "hey, how ya doing today?!" Food is hot, fresh, and made correctly.With that said, the weekend crew is on the struggle bus. I sat in the drive through for 32 minutes on a Sundat morning. This is not an exaggeration. Employees looking half stoned and walking around aimlessly while orders are not completed. I got to the drive through window after that 32 minutes and they hadn't even started making my drink order. Where is management on the weekends?????

Atmosphere: 3

Food: 4

Service: 1

Debra Allen

The afternoon associates are pitiful

Monique Killen

I went thru drive thru and order a mccrispy fresh. And dealt with a RUDEEE manager who was mad over the request . Then i watched her spit in my drink. And slammed the window in my face so i went back around and asked for a new drink which she spit in again. So i told her shes being rude and unprofessional and then i asked for the corporate number and was told “I DONT KNOW IT” so i said “whats your name” and she said makinze . I just wanted some fresh food not a spit in drink

Atmosphere: 1

Food: 1

Service: 1

Taris Kennedy

Most of the time my order is correct, it was wrong yesterday after lunch, but I spoke with a manager & They said they will take care of me. This morning, however they got it correct. And my bacon, egg cheese biscuit is perfect!

Atmosphere: 5

Food: 4

Service: 5

E

Everything online and in the windows say it opens at 4:00 AM. Pulled up to drive thru at 4:52 AM and all the screen were off and no one was on intercom. Circled around and saw lights on in the kitchen, but no one present. They lost my business for good.

Atmosphere: 1

Food: 1

Service: 1

Cydney Fite

Always closing early, there's been several times I've ordered on the app, I get to the store and they've closed early. I understand short staffing but turn it off if your gonna close early. ? When I am able to get food it is always good though but that's very rare now.

Jerry Jones

Only place I usually go to on the way to work. Breakfast is always great. Although past two times I've been there for lunch+ the buns have been stale on the hamburgers.-been a long time since I've left this review, since then the place has been great. The fresh patty taste makes it the best McDonald's in town. The management is SUPER nice and helpful, not entitled or mean to the staff or customers.Kid-friendliness: Clean music and comfortable atmosphere even when busy

Recommended dishes: Cheeseburger

Parker Riley

Went here a couple of times and the service is lacking, IE often just waiting either to order, pay, or get my food. As well the food prices have gone up to a point where you might as well just go to a higher quality place or eat at home.4 dollars for a large fry is not worth it.

Atmosphere: 1

Food: 3

Service: 2

Jackie McKinnon

This is the worst McDonald's in town. Customer service is awful and waited 30 minutes for our order that was not correct. The patty was burnt and mangled up, the bun was hard and the cheese was dried up. Do not go to this McDonald's.

Atmosphere: 1

Food: 1

Service: 1

Mazzikin “Maze” Harper

Sometimes good Sometimes bad

Roy Wells

Food was normal, fresh and hot. Service was nonexistent. I didn't feel like using the kiosk, so I went to the counter to place my order. 5 employees looked at me at least a dozen times and shuffled off to do other things. I waited 11 minutes before one of them, literally sighed and came over as said. How can I help you? I said I would like to place my order? She said, OH, Okay let me find someone for you. I waited another 6 minutes before someone came over. I was the only customer in the building. Unbelievable.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: World Famous Fries, Double Cheeseburger

Doug Hibbing

Parking: 20+

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Sandwich

Diana King

Took my daughter here and as soon as we walked in we were greeted with a friendly, "Hello there!" Though its raining outside; the young gentleman's greeting made a typical McDonald's visit a cheeful place to be. Great job young man, you are a ray of sunshine!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger

Jessica Bencivenga

If I could give zero stars I would. The woman taking orders in the drive thru was extremely rude and unprofessional. She never told me my total, I had to figure it out after she gave me my receipt. Service was excruciatingly slow. We were probably in line for over 20 minutes and there were only 4 cars ahead of us. We've been disappointed by this location every single time we've visited and tonight was the final straw. I won't keep spending my money at a place that consistently lets me down when there are 3 other locations in town.

Atmosphere: 1

Food: 1

Service: 1

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