First off train your employees so they can actually follow instructions you present to them and when a coupon says 2 footlongs for a price just because the footlong got cut in half by the employee doesn’t mean it’s not a foot long anymore.
Atmosphere: 1
Food: 1
Service: 1
Tracy Powers
Sandwiches are good even though corporate continues to make the bread size smaller (narrower). Probably thought we wouldn't notice....
Atmosphere: 3
Food: 4
Service: 4
Marvon Newby
Great food.⁸
Atmosphere: 4
Food: 5
Service: 5
Bree Riley
Usually, our experience with this subway is great. The food is made correctly (except today, I ordered a toasted sub and it was not toasted but not a big deal), and most of the staff is pleasant. However, server 999997 (didn't catch her name, that's just the number on our receipt) has been rude every time we go here. She is an older woman, 50's or 60's and she has a horrible attitude towards customers and acts as if we are a nuisance to be there. I've worked in the food industry, retail, you name it. I get it can be frustrating, but you don't take it out on the customers who are spending money there. Without customers, you won't have a job. If this woman's attitude continues next time we go there, I hate to say it but you will lose us, one of your regulars. We have been nothing but kind, and kind people have their limits.
Atmosphere: 5
Food: 5
Service: 1
Kevin Ervine
To The owners of this establishment, You need to ditch the automated system at the drive through. It’s Garbage! All 4 sandwich orders were wrong and half the chips were not in the bag. A lot of errors. The drink selection didn’t marry up to what was on hand. Stop trying to replace people with machines in Crestview. You have lost our business until this change happens. Jersey mikes here we come!
Atmosphere: 1
Food: 1
Service: 1
Robert Nicoll
Would get a 5 star but when did they start automatically taking out for a tip?
Atmosphere: 5
Food: 5
Service: 5
Derek sirois
Excellent service, friendly staff and a very good sandwich!
Atmosphere: 5
Food: 5
Service: 5
Ray M.
The stuff was absolutely delightful. The sandwich was life-changing. It could be that I hadn't eaten anything all day but those girls did a great job. I absolutely will be back. I also appreciate how fast they are, since I often pick up orders there as a doordash driver!! Great job 😍
Atmosphere: 5
Food: 5
Service: 5
David Gershaw (August)
This is the cleanest subway in the history of the entire subway franchise since the beginning of time. When I say, spotless, smells clean, not even a fingerprint anywhere. Food is always at the right temperature and never gives me a bad stomach, like some of the other places in the area. This place is super well managed and I love that it’s open late on Fridays.
The new lady today who made my sandwich did a great job. The person helping her was very good at explaining the contents/ingredients. Places packed, parking lot full. Looks like I found the hip spot in town, lol.
I’d show you the incredible sandwich, but I ate it too fast. Great job by all the ladies tonight.
Atmosphere: 5
Food: 5
Service: 5
Teresa Myers
Weird, unnecessary attitude from the guy working. No chocolate chip cookies when I placed an online order for them and had to take another kind that turned out gross. My sandwiches looked sloppily thrown together as well. The only thing decent was the pizza
I placed a curbside order and didn’t realize until I got home that I was given the wrong sandwich. I called and they not only apologized for the error but gave 3 reasonable solutions to correct the mistake - I could come collect the correct one, I could collect a sandwich at another time, or they could refund my transaction. I chose to just go pick up the correct sandwich same day. The staff was super polite and apologetic, I received a second Happy Gilmore cup and 2 free cookies for the inconvenience. I understand mistakes happen when training and the customer service to fix the problem was stellar. I’ll definitely continue to use this Subway.
Atmosphere: 5
Food: 5
Service: 5
Bobby Totman
It's sad that the only thing they stop selling was cumbers, I wish they never stop..
Atmosphere: 1
Food: 1
Service: 1
Pat Cronin
Will treat you like crap, will mess up your sandwich and will not accept any coupons.
Atmosphere: 3
Food: 1
Service: 1
Gregory M.
Typical Subway menu. The staff were friendly and made a few suggestions for a few things I haven't tried yet. Overall good experience.
First off train your employees so they can actually follow instructions you present to them and when a coupon says 2 footlongs for a price just because the footlong got cut in half by the employee doesn’t mean it’s not a foot long anymore.
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are good even though corporate continues to make the bread size smaller (narrower). Probably thought we wouldn't notice....
Atmosphere: 3
Food: 4
Service: 4
Great food.⁸
Atmosphere: 4
Food: 5
Service: 5
Usually, our experience with this subway is great. The food is made correctly (except today, I ordered a toasted sub and it was not toasted but not a big deal), and most of the staff is pleasant. However, server 999997 (didn't catch her name, that's just the number on our receipt) has been rude every time we go here. She is an older woman, 50's or 60's and she has a horrible attitude towards customers and acts as if we are a nuisance to be there. I've worked in the food industry, retail, you name it. I get it can be frustrating, but you don't take it out on the customers who are spending money there. Without customers, you won't have a job. If this woman's attitude continues next time we go there, I hate to say it but you will lose us, one of your regulars. We have been nothing but kind, and kind people have their limits.
Atmosphere: 5
Food: 5
Service: 1
To The owners of this establishment, You need to ditch the automated system at the drive through. It’s Garbage! All 4 sandwich orders were wrong and half the chips were not in the bag. A lot of errors. The drink selection didn’t marry up to what was on hand. Stop trying to replace people with machines in Crestview. You have lost our business until this change happens. Jersey mikes here we come!
Atmosphere: 1
Food: 1
Service: 1
Would get a 5 star but when did they start automatically taking out for a tip?
Atmosphere: 5
Food: 5
Service: 5
Excellent service, friendly staff and a very good sandwich!
Atmosphere: 5
Food: 5
Service: 5
The stuff was absolutely delightful. The sandwich was life-changing. It could be that I hadn't eaten anything all day but those girls did a great job. I absolutely will be back. I also appreciate how fast they are, since I often pick up orders there as a doordash driver!! Great job 😍
Atmosphere: 5
Food: 5
Service: 5
This is the cleanest subway in the history of the entire subway franchise since the beginning of time. When I say, spotless, smells clean, not even a fingerprint anywhere. Food is always at the right temperature and never gives me a bad stomach, like some of the other places in the area. This place is super well managed and I love that it’s open late on Fridays.
The new lady today who made my sandwich did a great job. The person helping her was very good at explaining the contents/ingredients. Places packed, parking lot full. Looks like I found the hip spot in town, lol.
I’d show you the incredible sandwich, but I ate it too fast. Great job by all the ladies tonight.
Atmosphere: 5
Food: 5
Service: 5
Weird, unnecessary attitude from the guy working. No chocolate chip cookies when I placed an online order for them and had to take another kind that turned out gross. My sandwiches looked sloppily thrown together as well. The only thing decent was the pizza
Restaurantji Recommends
I placed a curbside order and didn’t realize until I got home that I was given the wrong sandwich. I called and they not only apologized for the error but gave 3 reasonable solutions to correct the mistake - I could come collect the correct one, I could collect a sandwich at another time, or they could refund my transaction. I chose to just go pick up the correct sandwich same day. The staff was super polite and apologetic, I received a second Happy Gilmore cup and 2 free cookies for the inconvenience. I understand mistakes happen when training and the customer service to fix the problem was stellar. I’ll definitely continue to use this Subway.
Atmosphere: 5
Food: 5
Service: 5
It's sad that the only thing they stop selling was cumbers, I wish they never stop..
Atmosphere: 1
Food: 1
Service: 1
Will treat you like crap, will mess up your sandwich and will not accept any coupons.
Atmosphere: 3
Food: 1
Service: 1
Typical Subway menu. The staff were friendly and made a few suggestions for a few things I haven't tried yet. Overall good experience.
Atmosphere: 4
Food: 4
Service: 4
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Sunchips Harvest Cheddar
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