Charging a ridiculous amount for food and can't seem to get an order correct. Whether I say no onions, whether I say a large Coke every single time my order is messed up. Get it together! Nothing like getting home after an 8-hour shift to eat your dinner and every bit of it is screwed up to the point you can't even eat!
Food: 1
Jewel Sapp
Yuk. Dirty. Got my order wrong. Way wrong! Workers were sloppily dressed. They were not rude, just slow to acknowledge me and not in a hurry to walk from point A to point B. This location used to be much better. Lobby area and bathrooms were lacking cleanliness.
Arthur Ross
Don't give you what you ordered. Very slow service.
Atmosphere: 2
Food: 3
Service: 2
B Harts
Fastand correct
Atmosphere: 4
Food: 3
Service: 5
Iris Land
Always a long line in the drive through. Food is usually hot, but a couple of times, the fries were cold.
Atmosphere: 3
Food: 4
Service: 4
Trevor Dolin
I had a really good experience at this McDonald’s and felt like it deserved a solid review. The place was clean, well organized, and didn’t have that rushed or chaotic feeling some fast food spots get. The staff was friendly and patient, even during a busy stretch, and my order came out accurate and hot. Fries were fresh and crispy, burgers were put together properly, and everything tasted exactly how it should. I also appreciated how quick the service was without feeling sloppy or careless. The dining area was maintained well, and it made stopping in feel comfortable instead of just a grab-and-go situation. For a reliable, consistent meal at a fair price, this McDonald’s definitely delivers and does its job right.
Atmosphere: 5
Food: 5
Service: 5
Zachary Reshovsky
HORRIBLE! Keep driving to Miami or Orlando - had one of the WORST experiences with customer service, so much worse than Seattle restaurants where I live. I do not trust these people in a million years to get the basics of a hamburger down. Customer service on phone (or lack thereof) was so bad I'm thinking about writing a COMPLAINT to headquarters. 1/10
Please keep driving if you don't want a nasty experience
Atmosphere: 1
Food: 1
Service: 1
Hannah Wagner
Stopped by late at night right before they closed the dining room. Was on a long road trip and desperately needed the restroom and a snack. They were sweet and kind to us.
Atmosphere: 4
Food: 5
Service: 5
L. R.
The women that work there are always so pleasant, especially in the morning!
Christine T
Lidia has the worst customer service I have ever seen. She should jot be working in customer service let alone a manager. When you get rid of her we’ll be back!
Food was really good and the customer service was a very nice friendly people and a great atmosphere…
Atmosphere: 5
Food: 5
Service: 5
J J
Just your regular McDonald's. Always fresh when I've purchased food
James Wise
Clean, small restaurant. Staff working hard.
Atmosphere: 4
Food: 5
Service: 4
Don Francway
Been to this McDonald's in Cross City three times this week and they have screwed up all three times and give me the wrong food time to put this place in the wind
Atmosphere: 1
Food: 1
Service: 1
J JL
Gotta like this place,we do it very little but,it's usually breakfast... price's are coming down some but it will never be the same as before.. Fast food has gotten to be the price of a sit-down restaurant. So what would you rather? That's what we do!
Charging a ridiculous amount for food and can't seem to get an order correct. Whether I say no onions, whether I say a large Coke every single time my order is messed up. Get it together! Nothing like getting home after an 8-hour shift to eat your dinner and every bit of it is screwed up to the point you can't even eat!
Food: 1
Yuk. Dirty. Got my order wrong. Way wrong! Workers were sloppily dressed. They were not rude, just slow to acknowledge me and not in a hurry to walk from point A to point B. This location used to be much better. Lobby area and bathrooms were lacking cleanliness.
Don't give you what you ordered. Very slow service.
Atmosphere: 2
Food: 3
Service: 2
Fastand correct
Atmosphere: 4
Food: 3
Service: 5
Always a long line in the drive through. Food is usually hot, but a couple of times, the fries were cold.
Atmosphere: 3
Food: 4
Service: 4
I had a really good experience at this McDonald’s and felt like it deserved a solid review. The place was clean, well organized, and didn’t have that rushed or chaotic feeling some fast food spots get. The staff was friendly and patient, even during a busy stretch, and my order came out accurate and hot. Fries were fresh and crispy, burgers were put together properly, and everything tasted exactly how it should. I also appreciated how quick the service was without feeling sloppy or careless. The dining area was maintained well, and it made stopping in feel comfortable instead of just a grab-and-go situation. For a reliable, consistent meal at a fair price, this McDonald’s definitely delivers and does its job right.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE! Keep driving to Miami or Orlando - had one of the WORST experiences with customer service, so much worse than Seattle restaurants where I live. I do not trust these people in a million years to get the basics of a hamburger down. Customer service on phone (or lack thereof) was so bad I'm thinking about writing a COMPLAINT to headquarters. 1/10
Please keep driving if you don't want a nasty experience
Atmosphere: 1
Food: 1
Service: 1
Stopped by late at night right before they closed the dining room. Was on a long road trip and desperately needed the restroom and a snack. They were sweet and kind to us.
Atmosphere: 4
Food: 5
Service: 5
The women that work there are always so pleasant, especially in the morning!
Lidia has the worst customer service I have ever seen. She should jot be working in customer service let alone a manager. When you get rid of her we’ll be back!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food was really good and the customer service was a very nice friendly people and a great atmosphere…
Atmosphere: 5
Food: 5
Service: 5
Just your regular McDonald's. Always fresh when I've purchased food
Clean, small restaurant. Staff working hard.
Atmosphere: 4
Food: 5
Service: 4
Been to this McDonald's in Cross City three times this week and they have screwed up all three times and give me the wrong food time to put this place in the wind
Atmosphere: 1
Food: 1
Service: 1
Gotta like this place,we do it very little but,it's usually breakfast... price's are coming down some but it will never be the same as before..
Fast food has gotten to be the price of a sit-down restaurant. So what would you rather?
That's what we do!
Atmosphere: 4
Food: 3
Service: 4
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