The rest of the employees are respectful, nice, and all around good energy. But this one darker skinned lady with braids I see all the time has the most rude attitude when serving anyone and to the co workers. my friends and I have chosen to go to another chipotle for this reason . She’s makes the atmosphere in the chipotle unfortunately very down after ordering to the point where it makes you want to take your food home .
Atmosphere: 1
Food: 3
Service: 1
Amber
Had to order here TWICE and BOTH times they got my order wrong. I asked and payed extra for a burrito and BOTH times they gave me bowls. The second order they didn’t even want to refund. Spent $40 for something I didn’t even enjoy.
Food: 1
Service: 1
Puretico Perez
I have never eaten at this place, but today 05/04/2024, I thought about eating at the Cutler Bay Chipotle, first I looked for the website and made an account, from there I went to the menu and when I chose the first dish they demanded that in order to continue I had to give a name to said dish, which made me uncomfortable because I am buying food, not in a kindergarten class. Due to this, I decided to place the order by phone, the person who answered told me that she did not speak Spanish and that orders could not be made either. By phone, I tried to close the account but I had no options. It is unusual that a Mexican food restaurant does not speak Spanish, I do not recommend this place at all and I will never call Chipotle again.What disgusting Mexicans, these ones who despise their language and embrace the English of the gringos they hate so much.
Atmosphere: 1
Food: 1
Service: 1
WallyCodes
This place is always out of something. It’s really annoying. I’ve been there twice this month and I had to walk out. I’m not paying full price for missing ingredients.
Atmosphere: 4
Food: 1
Service: 4
Violet Perez
Everytime i go here it’s bad they run out almost everything and what they do have they give u so little of it …
Atmosphere: 1
Food: 1
Service: 1
Tierra Everett
This location is great. They just need to do a better job of assuring their food stay in stock. They never have fajitas or
Atmosphere: 2
Food: 1
Service: 4
Ania Loureiro
Great
Atmosphere: 5
Food: 5
Service: 5
Oscar Montoya jr.
This place never has vegies available.
Julianette Lassalle
When you go to the store the staff is slow and distracted. And one orders through the app. And the food portions are very small, you can't even see the meat in the bowl.
Atmosphere: 4
Food: 2
Service: 3
Mario Alvarez
When cashier Elizabeth asked if I got guac or queso and i said no, she said “oh your not that rich” When in reality, im just on a strict diet
I love Chipotle's seasoning but in this specific one, in addition to the bad service, there is NEVER everything. 1 pm and the barbecue was already the mess, and the fajita vegetables NEVER have them, unlike the others in Miami that always offer everything. In fact I think they have lost
Atmosphere: 2
Food: 5
Service: 1
Denise Yaniz
Fire these kids and hire people who care and clean the tables and please clean check out like really...
Atmosphere: 1
Food: 2
Service: 1
Aaron robles
This specific chipotle location never gets anything right. Every time I mobile order for delivery, they either get my order entirely wrong, leave out items, or my bowls are half empty. On top of that the location always smells really bad as if they don’t take the time to clean the place. Do yourself a favor and go to a better chipotle location because this one isn’t it
Atmosphere: 1
Food: 2
Service: 1
Tiffany Leggett
This location is probably the worst in the area. The staff is not friendly, they’re just a bunch of kids with attitudes, almost like they’re bothered to be there serving the community.I ordered twice in the last 2 days, totaling about $75…When I went in on 2/2 at about 930pm to pick up my online order, they were out of a lot of the toppings. So my order wasn’t ready. Why isn’t there enough food to last all the way until the store closes? You guys close at 11pm on weekends and running out by 9pm? Either you guys need to adjust the portion sizes or you guys need to make more to last all the way to closing. Because a lot of the consumers coming in at that time are coming out of the gym, like myself, and want a good hearty and healthy meal..So I re-ordered today for lunch…If they gave me an entire handful of salad, that was a lot. So they overdue it and run out early on some days and then skimp on the online delivery orders the next?Let’s go back around to your staff…These kids are super dumb disrespectful and entitled! If they get something wrong and are asked to correct it, get ready for the attitude.You have a line of customers, people waiting to pick up online orders and DoorDash orders and they’re just super unprepared. This location needs to get better.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Steak
Angela Latella
I am a chiplote lover but I didn't like this one, the place was very dirty, the music was very loud, another thing in general in all chipotles they lack connectors to charge
The rest of the employees are respectful, nice, and all around good energy. But this one darker skinned lady with braids I see all the time has the most rude attitude when serving anyone and to the co workers. my friends and I have chosen to go to another chipotle for this reason . She’s makes the atmosphere in the chipotle unfortunately very down after ordering to the point where it makes you want to take your food home .
Atmosphere: 1
Food: 3
Service: 1
Had to order here TWICE and BOTH times they got my order wrong. I asked and payed extra for a burrito and BOTH times they gave me bowls. The second order they didn’t even want to refund. Spent $40 for something I didn’t even enjoy.
Food: 1
Service: 1
I have never eaten at this place, but today 05/04/2024, I thought about eating at the Cutler Bay Chipotle, first I looked for the website and made an account, from there I went to the menu and when I chose the first dish they demanded that in order to continue I had to give a name to said dish, which made me uncomfortable because I am buying food, not in a kindergarten class. Due to this, I decided to place the order by phone, the person who answered told me that she did not speak Spanish and that orders could not be made either. By phone, I tried to close the account but I had no options. It is unusual that a Mexican food restaurant does not speak Spanish, I do not recommend this place at all and I will never call Chipotle again.What disgusting Mexicans, these ones who despise their language and embrace the English of the gringos they hate so much.
Atmosphere: 1
Food: 1
Service: 1
This place is always out of something. It’s really annoying. I’ve been there twice this month and I had to walk out. I’m not paying full price for missing ingredients.
Atmosphere: 4
Food: 1
Service: 4
Everytime i go here it’s bad they run out almost everything and what they do have they give u so little of it …
Atmosphere: 1
Food: 1
Service: 1
This location is great. They just need to do a better job of assuring their food stay in stock. They never have fajitas or
Atmosphere: 2
Food: 1
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
This place never has vegies available.
When you go to the store the staff is slow and distracted. And one orders through the app. And the food portions are very small, you can't even see the meat in the bowl.
Atmosphere: 4
Food: 2
Service: 3
When cashier Elizabeth asked if I got guac or queso and i said no, she said “oh your not that rich” When in reality, im just on a strict diet
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love Chipotle's seasoning but in this specific one, in addition to the bad service, there is NEVER everything. 1 pm and the barbecue was already the mess, and the fajita vegetables NEVER have them, unlike the others in Miami that always offer everything. In fact I think they have lost
Atmosphere: 2
Food: 5
Service: 1
Fire these kids and hire people who care and clean the tables and please clean check out like really...
Atmosphere: 1
Food: 2
Service: 1
This specific chipotle location never gets anything right. Every time I mobile order for delivery, they either get my order entirely wrong, leave out items, or my bowls are half empty. On top of that the location always smells really bad as if they don’t take the time to clean the place. Do yourself a favor and go to a better chipotle location because this one isn’t it
Atmosphere: 1
Food: 2
Service: 1
This location is probably the worst in the area. The staff is not friendly, they’re just a bunch of kids with attitudes, almost like they’re bothered to be there serving the community.I ordered twice in the last 2 days, totaling about $75…When I went in on 2/2 at about 930pm to pick up my online order, they were out of a lot of the toppings. So my order wasn’t ready. Why isn’t there enough food to last all the way until the store closes? You guys close at 11pm on weekends and running out by 9pm? Either you guys need to adjust the portion sizes or you guys need to make more to last all the way to closing. Because a lot of the consumers coming in at that time are coming out of the gym, like myself, and want a good hearty and healthy meal..So I re-ordered today for lunch…If they gave me an entire handful of salad, that was a lot. So they overdue it and run out early on some days and then skimp on the online delivery orders the next?Let’s go back around to your staff…These kids are super dumb disrespectful and entitled! If they get something wrong and are asked to correct it, get ready for the attitude.You have a line of customers, people waiting to pick up online orders and DoorDash orders and they’re just super unprepared. This location needs to get better.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Steak
I am a chiplote lover but I didn't like this one, the place was very dirty, the music was very loud, another thing in general in all chipotles they lack connectors to charge
Atmosphere: 1
Food: 4
Service: 3