No English whatsoever and they can not read it either. So when my order came thru on the app, they messed up ALL 4 subs I ordered!!! Never again!!
Atmosphere: 1
Food: 2
Service: 1
Carlos Solas
This subway is really bad. The veggies had freezer burn. The service was also bad.
Atmosphere: 1
Food: 1
Service: 1
Julio
They have a promotion buy 2 footlongs and get a third one free. I ordered 2 footlong subs and a wrap. I asked the girl about the free sub and she said oh to late. She called her manager and for nothing because the manager gave an excuse that certain subs apply which is a lie and not written anywhere. I asked for a refund because at that point I'd rather go somewhere else and she said we dont give refunds. *Same girl someone posted a picture of here*
Atmosphere: 1
Food: 1
Service: 1
artemis rosco
The tea tasted nasty as hell. The machine holding the tea. It was even dirty as hell, and they didn't even want to change the drink. They had to call their manager. The lady could not even make a sandwich.She threw everything in the middle of the bread. And all the tomatoes were rotten
Atmosphere: 1
Food: 1
Service: 1
sa gzca
I don’t usually leave reviews, let alone negative ones, but the service at this Subway was so disappointing that I felt it needed to be said. From the moment I walked in, it was clear the staff had no interest in being there, let alone providing decent customer service. Multiple employees were working, yet no one acknowledged the customers in line. Instead, they moved slowly, gave attitude when asked basic questions, and seemed more interested in chatting with each other than actually preparing food. When I finally did get to place my order, it felt like I was inconveniencing them just by being there. At one point, I watched them get visibly irritated with another customer who was simply trying to clarify their order. That kind of behavior is completely unacceptable in any customer-facing business. Subway seriously needs to address the quality of service at this location. Until then, I won’t be coming back and I wouldn’t recommend anyone else waste their time or money here either.
My message to management; you really need to do better for this location, especially since you are getting MULTIPLE negative reviews for this location.
Atmosphere: 1
Food: 1
Service: 1
The Misses
If I can give no stars I would. They are dumb and backwards. They want u to pay for the food before they even start making your subs. But clearly a sign they have says order here and it's not at the register it's where ever other subway is at the beginning of the sandwich station. To top it they don't know English and expect you to speak Spanish. Every subway and restaurant in South land mall get ur food together and than you pay. It's not the first time I have had issues there. I will not be going there ever again. I don't deal with stupid well.
Diego Sanchez
We went to go buy subway and we bought 2 foot longs and there was a promotion that said buy two foot longs and get 1 foot long free the worker didn’t offer us that promotion and we sit down to go eat I find out that they were selling that promotion and we ask nicely too please give us our free foot long and she said you should’ve told me earlier while I was doing your order . In the end I just wanted my foot long but it’s the workers job the offer me the promotion and we called the manager . The manager ended up doing nothing about it and they said we could get a return but would have to wait 3 days . The service was awful and the worker was the disrespecting the customer . Please do not come if you want to get disrespected
Angie Cartagena
If I could I would rate it 0 stars.What a waste of money. Horrible costumer service. Very rude people with a very bad attitude. They do not know how to do their job. Do not go here I would never ever go again.
Atmosphere: 1
Food: 1
Service: 1
Layla Sikon
The customer service there is horrible. Instead of charging me for two waters they charged me for two sodas. When I send my coworker for me to get my dollar refund instead of giving me a refund, they charged me again. They had a Hella attitude and they kept cursing.
Atmosphere: 1
Food: 1
Service: 1
gio
I got charged for a carbonated water drink which is soda and I bought water. So I got charged 6$ for a 2$ water bottle. Horrible customer service and tried to make me look dumb when I asked for refund. Lady there needs to get fired.
Came to buy two water bottles and they originally put on the register the two bottles then changed it and charged me for 2 carbonated bottles which costs more. When i went back to ask why, they gave me a lot of attitude and even started cussing in the back about it, then said they would refund the original payment, then proceeded to charge for the original price of the waters. Therefore, now i have paid for two carbonated drinks and two water bottles. As soon as i asked for the receipt showing the refund they claimed they couldn’t give it to me or make a copy of it for me. Horrible customer service with attitude and disrespect.
Atmosphere: 1
Service: 1
Maria Isabel
Terrible attention, like they don't want to work in this place, the woman told me that she doesn't know when the cookies were made because she just arrived in tremendous bad shape omg it seems like I'm in another country omg 🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 1
Carlos Granados
Person working was very rude and lacked customer service.
Atmosphere: 1
Food: 2
Service: 1
Yaniris García
Terrible customer service, you want me to pay them before preparing it with a distrust that I will never eat there again
Atmosphere: 1
Food: 1
Service: 1
FOX CRAZY
it was delivery literally with nothing waste of money worst location this is a terrible subway DONT GO DONT AS FOR DELIVERY
No English whatsoever and they can not read it either. So when my order came thru on the app, they messed up ALL 4 subs I ordered!!! Never again!!
Atmosphere: 1
Food: 2
Service: 1
This subway is really bad. The veggies had freezer burn. The service was also bad.
Atmosphere: 1
Food: 1
Service: 1
They have a promotion buy 2 footlongs and get a third one free. I ordered 2 footlong subs and a wrap. I asked the girl about the free sub and she said oh to late. She called her manager and for nothing because the manager gave an excuse that certain subs apply which is a lie and not written anywhere. I asked for a refund because at that point I'd rather go somewhere else and she said we dont give refunds.
*Same girl someone posted a picture of here*
Atmosphere: 1
Food: 1
Service: 1
The tea tasted nasty as hell.
The machine holding the tea. It was even dirty as hell, and they didn't even want to change the drink. They had to call their manager. The lady could not even make a sandwich.She threw everything in the middle of the bread. And all the tomatoes were rotten
Atmosphere: 1
Food: 1
Service: 1
I don’t usually leave reviews, let alone negative ones, but the service at this Subway was so disappointing that I felt it needed to be said. From the moment I walked in, it was clear the staff had no interest in being there, let alone providing decent customer service. Multiple employees were working, yet no one acknowledged the customers in line. Instead, they moved slowly, gave attitude when asked basic questions, and seemed more interested in chatting with each other than actually preparing food.
When I finally did get to place my order, it felt like I was inconveniencing them just by being there. At one point, I watched them get visibly irritated with another customer who was simply trying to clarify their order. That kind of behavior is completely unacceptable in any customer-facing business.
Subway seriously needs to address the quality of service at this location. Until then, I won’t be coming back and I wouldn’t recommend anyone else waste their time or money here either.
My message to management; you really need to do better for this location, especially since you are getting MULTIPLE negative reviews for this location.
Atmosphere: 1
Food: 1
Service: 1
If I can give no stars I would. They are dumb and backwards. They want u to pay for the food before they even start making your subs. But clearly a sign they have says order here and it's not at the register it's where ever other subway is at the beginning of the sandwich station. To top it they don't know English and expect you to speak Spanish. Every subway and restaurant in South land mall get ur food together and than you pay. It's not the first time I have had issues there. I will not be going there ever again. I don't deal with stupid well.
We went to go buy subway and we bought 2 foot longs and there was a promotion that said buy two foot longs and get 1 foot long free the worker didn’t offer us that promotion and we sit down to go eat I find out that they were selling that promotion and we ask nicely too please give us our free foot long and she said you should’ve told me earlier while I was doing your order . In the end I just wanted my foot long but it’s the workers job the offer me the promotion and we called the manager . The manager ended up doing nothing about it and they said we could get a return but would have to wait 3 days . The service was awful and the worker was the disrespecting the customer . Please do not come if you want to get disrespected
If I could I would rate it 0 stars.What a waste of money. Horrible costumer service. Very rude people with a very bad attitude. They do not know how to do their job. Do not go here I would never ever go again.
Atmosphere: 1
Food: 1
Service: 1
The customer service there is horrible. Instead of charging me for two waters they charged me for two sodas. When I send my coworker for me to get my dollar refund instead of giving me a refund, they charged me again. They had a Hella attitude and they kept cursing.
Atmosphere: 1
Food: 1
Service: 1
I got charged for a carbonated water drink which is soda and I bought water. So I got charged 6$ for a 2$ water bottle. Horrible customer service and tried to make me look dumb when I asked for refund. Lady there needs to get fired.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Came to buy two water bottles and they originally put on the register the two bottles then changed it and charged me for 2 carbonated bottles which costs more. When i went back to ask why, they gave me a lot of attitude and even started cussing in the back about it, then said they would refund the original payment, then proceeded to charge for the original price of the waters. Therefore, now i have paid for two carbonated drinks and two water bottles. As soon as i asked for the receipt showing the refund they claimed they couldn’t give it to me or make a copy of it for me. Horrible customer service with attitude and disrespect.
Atmosphere: 1
Service: 1
Terrible attention, like they don't want to work in this place, the woman told me that she doesn't know when the cookies were made because she just arrived in tremendous bad shape omg it seems like I'm in another country omg 🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 1
Person working was very rude and lacked customer service.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service, you want me to pay them before preparing it with a distrust that I will never eat there again
Atmosphere: 1
Food: 1
Service: 1
it was delivery literally with nothing waste of money worst location this is a terrible subway DONT GO DONT AS FOR DELIVERY
Loading...