Subway
20505 S Dixie Hwy Space 1859, Cutler Bay
(305) 232-0888
Recent Reviews
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We went to go buy subway and we bought 2 foot longs and there was a promotion that said buy two foot longs and get 1 foot long free the worker didn’t offer us that promotion and we sit down to go eat I find out that they were selling that promotion and we ask nicely too please give us our free foot long and she said you should’ve told me earlier while I was doing your order . In the end I just wanted my foot long but it’s the workers job the offer me the promotion and we called the manager . The manager ended up doing nothing about it and they said we could get a return but would have to wait 3 days . The service was awful and the worker was the disrespecting the customer . Please do not come if you want to get disrespected
If I could I would rate it 0 stars.What a waste of money. Horrible costumer service. Very rude people with a very bad attitude. They do not know how to do their job. Do not go here I would never ever go again.
Atmosphere: 1
Food: 1
Service: 1
The customer service there is horrible. Instead of charging me for two waters they charged me for two sodas. When I send my coworker for me to get my dollar refund instead of giving me a refund, they charged me again. They had a Hella attitude and they kept cursing.
Atmosphere: 1
Food: 1
Service: 1
I got charged for a carbonated water drink which is soda and I bought water. So I got charged 6$ for a 2$ water bottle. Horrible customer service and tried to make me look dumb when I asked for refund. Lady there needs to get fired.
Atmosphere: 1
Food: 3
Service: 1
Came to buy two water bottles and they originally put on the register the two bottles then changed it and charged me for 2 carbonated bottles which costs more. When i went back to ask why, they gave me a lot of attitude and even started cussing in the back about it, then said they would refund the original payment, then proceeded to charge for the original price of the waters. Therefore, now i have paid for two carbonated drinks and two water bottles. As soon as i asked for the receipt showing the refund they claimed they couldn’t give it to me or make a copy of it for me. Horrible customer service with attitude and disrespect.
Atmosphere: 1
Service: 1
Terrible attention, like they don't want to work in this place, the woman told me that she doesn't know when the cookies were made because she just arrived in tremendous bad shape omg it seems like I'm in another country omg 🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 1
Person working was very rude and lacked customer service.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service, you want me to pay them before preparing it with a distrust that I will never eat there again
Atmosphere: 1
Food: 1
Service: 1
it was delivery literally with nothing waste of money worst location this is a terrible subway DONT GO DONT AS FOR DELIVERY
Terrible bugs were crawling all over the vegetables they don’t speak English. Nothing was fresh in Had Tell her to change her gloves, cause she run up somebody touch their money and then about to make my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible customer service, the employees are always upset every time I come and the customer service leaves a lot to be desired ?
Atmosphere: 1
Service: 1
This place offers the combo but when you go to pay for the combo, the cashier says that there are no combos and you have to pay separately for each product and they also charge for the sauces that the subway carries. They do it to take advantage of the customers, I hope Change this restaurant for something better.
Atmosphere: 1
Food: 1
Service: 1
The pizza was terrible and
Atmosphere: 1
Food: 1
Service: 2
Everything was awful, and the customer service was terrible as well. The Cuban girl who serves us was really mean , the sandwich barely had chicken and also the chicken was cold( I ask for toasted sandwich ) , and there is not even refill for the drink ( she even laughed at me when I ask for it). I know they are trying to save money, but they don't have to be so stingy with food. In the end, we are paying for that. Never come back again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki
Very good service, attention and well prepared
Atmosphere: 5
Food: 5
Service: 5
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