Hungry Howie's Pizza & Subs

I ordered over the phone. Staff was friendly, food was made perfectly, and it was fast.

Kid-friendliness: Family pizza joint

Wheelchair accessibility: Sidewalk accessible

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meat Pizza

Placed my online order at 6:59 pm. Was quoted 60 minutes. Checked the Tracker feature on the app and it was still in the Make stage. Called the restaurant at 8:09. The employee told me that my order had just left and was on the road. Called back at 8:34. The same employee told me that my order was on the road. I asked him why it had been on the road so long. He said, "We send out a lot of orders at once and yours was probably last." I asked him how much longer it would be. He said, "Oh, it says here that she is pulling up now." He also said, "We've been busy." I asked him, "Why didn't someone call to let me know my order was going to take longer than expected." He said he doesn't know. I called back at 8:49. The same employee tells me, "She is 2 minutes away." I asked how she is still 2 minutes away if 15 minutes ago she was "pulling up now"? He remained silent. I complained that after 40 minutes on the road, the food was going to be cold. He said, "One minute" and put me on hold. The manager then got on the phone and said my food wouldn't be cold. I told him I don't want it if it is. The manager then said again that she is 2 minutes away. I hung up frustrated. About 5 minutes later, the driver arrives. I ask her why she was on the road with my pizza for almost an hour. She said, "I just came straight here with your order." I explained to her that I'd placed the order 2 hours ago. She showed me the receipt and told me my order was placed at 8:09. I showed her my email confirming my order at 6:59. 8:09 is when I called to check on my order the first time and they told me it was already on the road. So with the driver next to me, I called the store again and put the speaker phone on. I asked the manager why I was lied to the first and second time I called. He said that I wasn't lied to. I explained to him what the email said, what the receipt said, what the employee at the restaurant told me, and what the driver told me. The driver spoke up and said that she just left the restaurant with my order at 8:40. So, I was actually lied to both at 8:09 and 8:34. The Manager then continued to gaslight me and say that I wasn't lied to and that I was just mistaken about what the employee told me on the phone. The reason I am putting this on Google is due to the character limitation on the website survey.

Food: 2

Service: 1

Amazing flavor and good price

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Pizza

Friendly staff and fast!

Atmosphere: 5

Food: 5

Service: 5

This location makes delicious pizza. Most of the employees are pleasant. They have a few tables if you'd like to eat there.

Atmosphere: 5

Food: 5

Service: 4

Always hits the spot!! and for the price it cannot be beat

Atmosphere: 5

Food: 5

Service: 5

This is my second experience ordering from here and will be the last. Last time I waited over an hour for my order. Thought maybe it was just a busy night so decided to try again. Tonight after waiting almost an hour again I was told 5 minutes.... 25 minutes later I was informed that my order actually was not started yet and it was the next one up. So an hour and a half after ordering it was next in line. I understand places can be busy and understaffed but my issue is how they handle it and do not let you know up front when realistically they know how backed up they are. Canceled the order and will not try again.

Atmosphere: 1

Service: 1

Entire staff is rude. Even the manager. Got hung up on purposely because I asked to speak to the manager when I was having difficulties with the online ordering. When I called back they refused to pick up until the 4th call when the manager picked up the phone and even then, he continued with the same demeanor as the First Lady and escalated the situation further. Wouldn’t recommend this location at all.

I could give you a 0-star review but you can’t, bad service, we ordered a pizza with black olives and they said we didn’t do it, they just washed their hands. ARTURO

I wouldn't take credit for food at this location if they mess your food up.I called to get my sub today that they said they would give me because they messed up on my order a month or two ago lady said there was nothing in the system and said last time I ordered there was last year which is a complete lie.They really should get people that pay attention to details like delivery drivers checking to make sure the order is correct before they bring a customers food.

Can't say enough about the delivery guy, Curt or Curtis, as he delivered our order on time. We had family come in for a funeral and ordered several pizzas which he delivered on time while the pizzas were hot. He was very kind and polite to my elderly mother who answered the door and didn't realize we had ordered take out. The Pizzas tasted great as they were still hot, like they were fresh from the oven. The online order was easy to do, but we all were most impressed by the young man that delivered everything. This guy is a true asset to this place and wish we got this kind of service every time we ordered out. Thank you, Curtis.

Atmosphere: 4

Food: 4

Service: 5

I've eaten from here for over 25 years. Since they moved locations the food quality has diminished and so has the service. Especially the salads. They have decreased in size and quality. While they now have the dine in tables, they are mostly filled with people waiting for takeout. Forget delivery. I live approximately 2 miles from them and it takes an hour.

Atmosphere: 3

Food: 3

Service: 4

I would give it a zero but Google doesn’t let you give a zero on reviews. The store employees are incompetent and don’t know how to handle situations on top of things they steal from you be careful using this store it’s franchised and corporate can do nothing about it

Food was not what I ordered and the pizza was burnt sorry hungry Howie's but you said for the third time.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: BBQ Howie Wings, Meat Pizza

They told us 45 mins at 9:00 then the little punk never showed up and we ordered 3 pizzas for our kids

Food: 5

Service: 1

Recommended dishes: 1-Topping Pizzas