There was a mistake with my pizza. But no worries, they fixed it and make it worth my while. Fantastic management and crew!
Atmosphere: 5
Food: 5
Service: 5
Kenn Sepulveda
Simply customer service suck. Phone order, online order and pick order. Doesn’t matter it will suck at this store when it comes to customer service.
Atmosphere: 1
Service: 1
James Shaw
I enjoy the quality of Papa Johns moreso than other chains, but I couldn’t bear to give them money after how rude Kyle was on the phone. I have never spoken to someone who regards their customers with such disdain and arrogance, he is genuinely the rudest person I have ever come across. Working in a customer-facing role, you would think he had learned how to speak to people at some point in his life. I suppose not. He lacks any kindness, courtesy, or manners that are required for this role. If he cannot do so much as answer a telephone without an attitude, I cannot imagine how his poor coworkers feel having to deal with his poor behavior every day. I hope this franchise takes the time to train him better or let him go if training doesn’t work. Do better Kyle.
Atmosphere: 1
Food: 1
Service: 1
Christina Drust
Placed an order for my daughters birthday yesterday and within hours we are all sick from food poisoning.
Food: 1
Bridgette Lawson
It just ok pizza
Food: 1
Service: 3
Glynis Morrow
Quick ordering and very, very delicious meaty (and cheesy) extra large pizza. The garlic bread rolls, oozing with butter, are a wicked must for this sumptuous feast!
Atmosphere: 5
Food: 5
Service: 5
Van Fam
Food was great. Delivery was fast. Would recommend.
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Edwin Perez
Bad customer service from General Manager Kyle over the phone. after explaining several times that I placed an order for delivery using the same tell# I just called and was missing a two litter soda. GM said, it wasn’t from his store, & basically gave me no option, but to find the store that I ordered from. Funny enough Papa John’s is a franchise with over 5000 stores. They make millions & don’t have a system that can track stores orders. Even the DoorDash delivery driver Sheryl said, they do it all the time because they so busy, & can’t keep up with orders properly when ordering drinks… my thing is “Principle”.
He was not apologetic or try to help in no way!!! Telling a customer to do the tracking is unacceptable!
Thank God this was my first time ordering from Papa John’s. It makes it that much easier to ever buy from them. Better Pizza & wings in local pizza restaurants. Won’t listen to anyone else to order from them again.
Service: 1
Jacob Kitchner
I just moved to Davenport and Paul went above and beyond to make sure that my experience at this location was truly enjoyable. Paul is a phenomenal worker. He is incredibly knowledgeable of the menu as well as patient with people who don’t know how to work the online menu. 10/10 stars he deserves a raise- he checked up on me and even gave me cups and plates for my meal. Great service!
Atmosphere: 5
Food: 5
Service: 5
Paul Jamieson
Terrible service, would not accommodate an in-person order at the cash register. Insisted that there would be a 30 minute wait just to place and order
The staff were dismissive, unhelpful and somewhat rude
If you like sugary pizza then you’ll love it. I personally didn’t like it and got acid reflux for 3 days, too sweet and too doughy for me.
Atmosphere: 4
Food: 2
Service: 4
G Bettis
Favorite pizza...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Hot and Fresh, Epic Stuffed Crust Pepperoni Pizza, Extra Large New York Style Pizza
Anjum Sarfraz Ahmed
Excellent service and good quality like always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks
Bryan Wheeler
Usually my all time go to place. As local of 10 plus years, the resorted to using Doordash which of course comes with cold food and terrible service. If I wanted Doordash, I would have ordered through them. Thanks for the 28 dollar each cold pizza
Ramon Foster
Great food. Ordered online and it was ready when I got there. In and out.
There was a mistake with my pizza. But no worries, they fixed it and make it worth my while. Fantastic management and crew!
Atmosphere: 5
Food: 5
Service: 5
Simply customer service suck. Phone order, online order and pick order. Doesn’t matter it will suck at this store when it comes to customer service.
Atmosphere: 1
Service: 1
I enjoy the quality of Papa Johns moreso than other chains, but I couldn’t bear to give them money after how rude Kyle was on the phone. I have never spoken to someone who regards their customers with such disdain and arrogance, he is genuinely the rudest person I have ever come across. Working in a customer-facing role, you would think he had learned how to speak to people at some point in his life. I suppose not. He lacks any kindness, courtesy, or manners that are required for this role. If he cannot do so much as answer a telephone without an attitude, I cannot imagine how his poor coworkers feel having to deal with his poor behavior every day. I hope this franchise takes the time to train him better or let him go if training doesn’t work. Do better Kyle.
Atmosphere: 1
Food: 1
Service: 1
Placed an order for my daughters birthday yesterday and within hours we are all sick from food poisoning.
Food: 1
It just ok pizza
Food: 1
Service: 3
Quick ordering and very, very delicious meaty (and cheesy) extra large pizza. The garlic bread rolls, oozing with butter, are a wicked must for this sumptuous feast!
Atmosphere: 5
Food: 5
Service: 5
Food was great. Delivery was fast.
Would recommend.
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Bad customer service from General Manager Kyle over the phone. after explaining several times that I placed an order for delivery using the same tell# I just called and was missing a two litter soda. GM said, it wasn’t from his store, & basically gave me no option, but to find the store that I ordered from. Funny enough Papa John’s is a franchise with over 5000 stores. They make millions & don’t have a system that can track stores orders. Even the DoorDash delivery driver Sheryl said, they do it all the time because they so busy, & can’t keep up with orders properly when ordering drinks… my thing is “Principle”.
He was not apologetic or try to help in no way!!!
Telling a customer to do the tracking is unacceptable!
Thank God this was my first time ordering from Papa John’s. It makes it that much easier to ever buy from them. Better Pizza & wings in local pizza restaurants. Won’t listen to anyone else to order from them again.
Service: 1
I just moved to Davenport and Paul went above and beyond to make sure that my experience at this location was truly enjoyable. Paul is a phenomenal worker. He is incredibly knowledgeable of the menu as well as patient with people who don’t know how to work the online menu. 10/10 stars he deserves a raise- he checked up on me and even gave me cups and plates for my meal. Great service!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, would not accommodate an in-person order at the cash register. Insisted that there would be a 30 minute wait just to place and order
The staff were dismissive, unhelpful and somewhat rude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you like sugary pizza then you’ll love it. I personally didn’t like it and got acid reflux for 3 days, too sweet and too doughy for me.
Atmosphere: 4
Food: 2
Service: 4
Favorite pizza...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Hot and Fresh, Epic Stuffed Crust Pepperoni Pizza, Extra Large New York Style Pizza
Excellent service and good quality like always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks
Usually my all time go to place. As local of 10 plus years, the resorted to using Doordash which of course comes with cold food and terrible service. If I wanted Doordash, I would have ordered through them. Thanks for the 28 dollar each cold pizza
Great food. Ordered online and it was ready when I got there. In and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Epic Stuffed Crust Pepperoni Pizza
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