Ive eaten here multiple times both dine in and take out as I vacation Orlando area yearly. The food here is ok not great but not bad but the ambience can be nice. Today was a terrible experience and wasted my time. This did not have to happen but did because the incompetent and customer service lacking thai lady in front and her owner proprietor were totally unreasonable. I ordered a to go order consisting of 1 spicy beef basil and 1 order drunken noodles. The spicy beef basil comes with jasmine rice by default. I also ordered a side order of sticky rice to my carry out order and am happy to pay for it. I asked the front desk woman that id like to replace the jasmine rice that comes with the beef basil with a sticky rice. She said no. I said the price differential is no different in making it sticky or jasmine nor the supply of the grain. I am Laotian and know and have managed restaurants. She still said no and argued with me even after I said ok Ill pay for another sticky rice as its no big deal but realistically shouldn't have to as prior visits they have honored my request for jasmine to sticky rice substitution from both previous thai staff as well the thai owner/proprietor. I asked to speak with owner as Ive spoken to him before while dining in and we've had pleasant conversations and he was nice but not on this day. There was no recollection of our encounters but thats ok ,Im not his friend and they see many people so it's understandable. The front lady made me wait and then brings out the owner/proprietor to try to explain the substitution request and they speak back and forth while I stand there with my wife with no resolution as they debate amongst themselves. I am getting visibly upset over this as Ive wasted 45 minutes from order time to trying to pick up food and standing inside restaurant 5 minutes arguing about what at max equates to .10 , dime difference if that in sticky rice vs jasmine rice( really zero difference) i state I'm upset but if this is how they operate fine Ill pay for difference but will not ever come back. Owner tells me to calm down and I tell him I'm Laotian and come on you're having me stand here visibly upset , yet you cant do the right thing and provide a good customer service experience? I was even wanting pay to end the dispute and still no satisfactory customer service provided. At that point I gave up said forget the order I am leaving. The lady and owner responded by asking me give them 2 more minutes and stay so they both can debate even more about sticky rice substitution. The audacity and lack of awareness of customer service and wasting time of others over a non profit margin differential. i told them forget it and don't want any of my order and am never ever coming back to this establishment.
Atmosphere: 4
Food: 2
Service: 1
Terry Sumner
Very nice simple dining area. The staff were all very nice, the food was great! Will definitely be back & recommend. The cost was average. Love that the veggies were not overcooked. Most main dishes were about $14. We picked 3 main dishes to share between 3 adults & 1 toddler.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Fried Rice, Chicken Pad Thai
Todd Nolan
Delicious, aromatic, tasty Thai food. Fresh ginger, lemongrass, etc. For those who can handle strong flavors. Not for the faint hearted. Loved it! And extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Shivas Gilotra
Great food! We called in to order our lunch as we needed some modifications and they were very accommodating. Food was prepared quickly and deliciously! In the event that we are craving Thai when in Orlando, I will definitely be ordering from here again!
Food: 5
Service: 5
Recommended dishes: Tom Yum, Vegetable Spring Rolls, Chicken Pad Thai
Nadira Paul
Finally found good Thai food in this area. Please check this restaurant out you wouldn’t be sorry.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Thai Fried Rice, Tom Yum
Ivy
Best Thai food we’ve had in a while. Super authentic, great portion size. My family absolutely loved it and Bangkok chicken is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry, Papaya Salad, Bangkok Chicken, Tom Yum, Chicken Pad Thai
Luseny Alphonse
Our family had a wonderful dining experience with Sam as our server. For appetizers, the chicken spring rolls, vegetable samosas, and potatoes with curry sauce were quite yummy. I had the massaman tofu curry with brown rice and it was the best I've had anywhere. My family had the bangkok chicken and salmon. Everything was delicious. Be sure to try it of you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Kim Rose
This place was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Yum, Vegetable Spring Rolls
Food is always amazing and cooked to order! The service is always great and the servers are very attentive! Always look forward to dining here! Best thai food in Davenport!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Fried Rice, Pork Pad Thai, Pad See-EW, Vegetable Spring Rolls
Jill Gellibert
Beautiful cozy Thai restaurant. Delicious food hands down! The chef and owner are very dedicated and the customer service is excellent. I will be coming back a lot.
I ordered dessert with sticky rice and it is hard as rock and my tooth were hurt trying to chew and i told the waitress and they were don’t even care what ., terrible experience and you cannot even see the sticky rice it is very small tiny bit as if they throw it on your face for 6 dollars .,,
Atmosphere: 1
Food: 1
Service: 1
Chef Michael B. Jacobs
Very good and hospitable service. Really good tasting quality food. They were very accommodating for my twins and that we truly appreciate.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Thai Fried Rice, Papaya Salad, Tom Yum, Vegetable Spring Rolls
Tim Morgan
Late night dinner, they fit 13 of us. Great food! Very accommodating and helpful.
Vegetarian options: Tofu as an option.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bangkok Chicken, Pad See-EW, Vegetable Spring Rolls, Chicken Pad Thai
Loved it. Basil Fried rice with chicken.
Atmosphere: 5
Food: 5
Service: 5
Ive eaten here multiple times both dine in and take out as I vacation Orlando area yearly. The food here is ok not great but not bad but the ambience can be nice.
Today was a terrible experience and wasted my time. This did not have to happen but did because the incompetent and customer service lacking thai lady in front and her owner proprietor were totally unreasonable.
I ordered a to go order consisting of 1 spicy beef basil and 1 order drunken noodles. The spicy beef basil comes with jasmine rice by default. I also ordered a side order of sticky rice to my carry out order and am happy to pay for it. I asked the front desk woman that id like to replace the jasmine rice that comes with the beef basil with a sticky rice. She said no. I said the price differential is no different in making it sticky or jasmine nor the supply of the grain. I am Laotian and know and have managed restaurants. She still said no and argued with me even after I said ok Ill pay for another sticky rice as its no big deal but realistically shouldn't have to as prior visits they have honored my request for jasmine to sticky rice substitution from both previous thai staff as well the thai owner/proprietor. I asked to speak with owner as Ive spoken to him before while dining in and we've had pleasant conversations and he was nice but not on this day. There was no recollection of our encounters but thats ok ,Im not his friend and they see many people so it's understandable. The front lady made me wait and then brings out the owner/proprietor to try to explain the substitution request and they speak back and forth while I stand there with my wife with no resolution as they debate amongst themselves. I am getting visibly upset over this as Ive wasted 45 minutes from order time to trying to pick up food and standing inside restaurant 5 minutes arguing about what at max equates to .10 , dime difference if that in sticky rice vs jasmine rice( really zero difference) i state I'm upset but if this is how they operate fine Ill pay for difference but will not ever come back. Owner tells me to calm down and I tell him I'm Laotian and come on you're having me stand here visibly upset , yet you cant do the right thing and provide a good customer service experience? I was even wanting pay to end the dispute and still no satisfactory customer service provided. At that point I gave up said forget the order I am leaving.
The lady and owner responded by asking me give them 2 more minutes and stay so they both can debate even more about sticky rice substitution. The audacity and lack of awareness of customer service and wasting time of others over a non profit margin differential.
i told them forget it and don't want any of my order and am never ever coming back to this establishment.
Atmosphere: 4
Food: 2
Service: 1
Very nice simple dining area. The staff were all very nice, the food was great! Will definitely be back & recommend. The cost was average. Love that the veggies were not overcooked. Most main dishes were about $14. We picked 3 main dishes to share between 3 adults & 1 toddler.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Fried Rice, Chicken Pad Thai
Delicious, aromatic, tasty Thai food. Fresh ginger, lemongrass, etc. For those who can handle strong flavors. Not for the faint hearted. Loved it! And extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Great food! We called in to order our lunch as we needed some modifications and they were very accommodating. Food was prepared quickly and deliciously! In the event that we are craving Thai when in Orlando, I will definitely be ordering from here again!
Food: 5
Service: 5
Recommended dishes: Tom Yum, Vegetable Spring Rolls, Chicken Pad Thai
Finally found good Thai food in this area. Please check this restaurant out you wouldn’t be sorry.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Thai Fried Rice, Tom Yum
Best Thai food we’ve had in a while. Super authentic, great portion size. My family absolutely loved it and Bangkok chicken is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry, Papaya Salad, Bangkok Chicken, Tom Yum, Chicken Pad Thai
Our family had a wonderful dining experience with Sam as our server. For appetizers, the chicken spring rolls, vegetable samosas, and potatoes with curry sauce were quite yummy. I had the massaman tofu curry with brown rice and it was the best I've had anywhere. My family had the bangkok chicken and salmon. Everything was delicious. Be sure to try it of you're in the area.
Atmosphere: 5
Food: 5
Service: 5
This place was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Yum, Vegetable Spring Rolls
Always delicious
Restaurantji Recommends
Food is always amazing and cooked to order! The service is always great and the servers are very attentive! Always look forward to dining here! Best thai food in Davenport!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Fried Rice, Pork Pad Thai, Pad See-EW, Vegetable Spring Rolls
Beautiful cozy Thai restaurant. Delicious food hands down! The chef and owner are very dedicated and the customer service is excellent. I will be coming back a lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Fried Rice, Chicken Satay, Peanut Dressing
I ordered dessert with sticky rice and it is hard as rock and my tooth were hurt trying to chew and i told the waitress and they were don’t even care what ., terrible experience and you cannot even see the sticky rice it is very small tiny bit as if they throw it on your face for 6 dollars .,,
Atmosphere: 1
Food: 1
Service: 1
Very good and hospitable service. Really good tasting quality food. They were very accommodating for my twins and that we truly appreciate.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Thai Fried Rice, Papaya Salad, Tom Yum, Vegetable Spring Rolls
Late night dinner, they fit 13 of us. Great food! Very accommodating and helpful.
Vegetarian options: Tofu as an option.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bangkok Chicken, Pad See-EW, Vegetable Spring Rolls, Chicken Pad Thai
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