Waited in The drive-through for over 10 minutes for a simple order. Rude 40 year Hispanic women with ginger/blonde hair would not compensate me for the long wait. Even getting upset when I asked for a different sauce.
Faye Tucker
The customer service provided by Alexis and Briana was excellent. The food was fresh and the service was fast. I was extremely pleased and I will be back. I live in Haines City but the one here is terrible. I will be making the drive to Davenport from now on.
Atmosphere: 5
Food: 5
Service: 5
Chris
I came in Dec 4th 530pm. The staff here are top-notch. They run a tight ship on this shift. Very helpful and courteous. This is my first time dining in at this new location. I ordered the Daves Double combo. My burger was very ,very fresh and hot. Thanks. Ill definitely be back soon, i live right down the road.
Atmosphere: 5
Food: 5
Service: 5
Mr Perez
Stopped here on November 26th 20 minutes before closing and usually the customer service be horrible at other locations but I was highly appreciative with the customer service. I was patient and not in a hurry, I asked for a well done Meal and that I did get fries were perfect and both sandwiches were made well which I was surprised even that the tomato was not saggy at all. They took a little long but asking for it well done was expected but due to the wait I appreciate the drink that was offered to me for being patient. Service like this is highly valuable and this location would be likely to seeing me around again. I don’t normally got too many good reviews at other locations but that night made my day
I did not take the time too look at the reviews to notice the bad reviews this place has. but I know for a fact all the reviews are due to different employees that work during different shifts
Food: 5
Service: 5
John “Alejandro” Rodriguez
It’s a new Wendy’s, everything is spotless the fries taste fresh and the burgers are delicious plus they have these new frosty, I like the one that has caramel.
Atmosphere: 5
Food: 5
Service: 5
Ruth Meza
Took my little one out alona lunch date. She was so excited for the meal toys. The manager noticed she didn’t get the one she wanted and surprised her with the toy. Good food and service. So happy to have a great Wendy’s in my area.
Atmosphere: 5
Food: 5
Service: 5
Daphnie petit
If you place a mobile order to pick up in the drive thru, they make you come inside and get it. What’s the point? When I had parked and came inside it was ready, so why not just hand it to me through the drive thru window? If I had wanted to come inside I would’ve came inside.
Atmosphere: 2
Food: 3
Service: 1
Betty Salabarria
Staff was so rude. Food was cold, bathroom was dirty, I literally had to use the men’s room.
Atmosphere: 2
Food: 2
Service: 1
Whitney
You have to go through drive through to quickly get food, inside ordering is quite the opposite of fast food. There is one lady working frosties and register that is very sweet but the rest of the staff is rather rude and argumentative if you mention something was incorrect.
The worse store that Wendy's owns. Service Slow takes 25 minutes to get two cheeseburger. Forget the drive thru that take 35 minutes. Never again.
Angelica Rivera
The service is terrible....I approached the counter (my daughter likes to remove many items from meal) the employee told me I cannplace the order I said id rather order with her. Then she proceeded to ignore me, for over 5 minutes and told me to wait when I was going to ask. Never again will I visit this location. Restaurant was empty inside and there were 5 employees. Unnecessary to be this rude because I asked to be taken care of my order.
MASTER OF ALL
I had a really disappointing visit to Wendy’s. One of the cashiers had a noticeable attitude and didn’t speak at all, while another was slightly nicer—but overall, it was a very strange and off vibe. To make matters worse, I didn’t even receive any utensils to eat my meal with. Definitely not the experience I was expecting, and it left me frustrated.
Aracelis Martinez
The AI taking your order at the Drive-thru sucks! And we we ordered sodas which was more like a cup of flavored ice!
Waited in The drive-through for over 10 minutes for a simple order. Rude 40 year Hispanic women with ginger/blonde hair would not compensate me for the long wait. Even getting upset when I asked for a different sauce.
The customer service provided by Alexis and Briana was excellent. The food was fresh and the service was fast. I was extremely pleased and I will be back. I live in Haines City but the one here is terrible. I will be making the drive to Davenport from now on.
Atmosphere: 5
Food: 5
Service: 5
I came in Dec 4th 530pm. The staff here are top-notch. They run a tight ship on this shift. Very helpful and courteous. This is my first time dining in at this new location. I ordered the Daves Double combo. My burger was very ,very fresh and hot. Thanks. Ill definitely be back soon, i live right down the road.
Atmosphere: 5
Food: 5
Service: 5
Stopped here on November 26th 20 minutes before closing and usually the customer service be horrible at other locations but I was highly appreciative with the customer service. I was patient and not in a hurry, I asked for a well done Meal and that I did get fries were perfect and both sandwiches were made well which I was surprised even that the tomato was not saggy at all. They took a little long but asking for it well done was expected but due to the wait I appreciate the drink that was offered to me for being patient. Service like this is highly valuable and this location would be likely to seeing me around again. I don’t normally got too many good reviews at other locations but that night made my day
I did not take the time too look at the reviews to notice the bad reviews this place has. but I know for a fact all the reviews are due to different employees that work during different shifts
Food: 5
Service: 5
It’s a new Wendy’s, everything is spotless the fries taste fresh and the burgers are delicious plus they have these new frosty, I like the one that has caramel.
Atmosphere: 5
Food: 5
Service: 5
Took my little one out alona lunch date. She was so excited for the meal toys. The manager noticed she didn’t get the one she wanted and surprised her with the toy. Good food and service. So happy to have a great Wendy’s in my area.
Atmosphere: 5
Food: 5
Service: 5
If you place a mobile order to pick up in the drive thru, they make you come inside and get it. What’s the point? When I had parked and came inside it was ready, so why not just hand it to me through the drive thru window? If I had wanted to come inside I would’ve came inside.
Atmosphere: 2
Food: 3
Service: 1
Staff was so rude. Food was cold, bathroom was dirty, I literally had to use the men’s room.
Atmosphere: 2
Food: 2
Service: 1
You have to go through drive through to quickly get food, inside ordering is quite the opposite of fast food. There is one lady working frosties and register that is very sweet but the rest of the staff is rather rude and argumentative if you mention something was incorrect.
Atmosphere: 3
Food: 4
Service: 2
Nice and easy
Restaurantji Recommends
The worse store that Wendy's owns. Service Slow takes 25 minutes to get two cheeseburger. Forget the drive thru that take 35 minutes. Never again.
The service is terrible....I approached the counter (my daughter likes to remove many items from meal) the employee told me I cannplace the order I said id rather order with her. Then she proceeded to ignore me, for over 5 minutes and told me to wait when I was going to ask. Never again will I visit this location. Restaurant was empty inside and there were 5 employees. Unnecessary to be this rude because I asked to be taken care of my order.
I had a really disappointing visit to Wendy’s. One of the cashiers had a noticeable attitude and didn’t speak at all, while another was slightly nicer—but overall, it was a very strange and off vibe. To make matters worse, I didn’t even receive any utensils to eat my meal with. Definitely not the experience I was expecting, and it left me frustrated.
The AI taking your order at the Drive-thru sucks! And we we ordered sodas which was more like a cup of flavored ice!
Atmosphere: 1
Food: 4
Service: 1
Drive thru is incredibly slow
Atmosphere: 3
Food: 3
Service: 3
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