I really appreciate how kind Tyla was (I hope that's the right spelling. The person with the short haircut in drive thru). I had a small issue and had to come in the store. Was so professional and swift with resolving my concern. So genuine and helpful. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Emi Gowan
I had a meeting scheduled this evening at this location. The staff was incredibly nice and friendly. The manager took very good care of each customer as if they were friends or an honored guest. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Croissant
Felicia Salas
I have been coming to this location (Beville/Nova) for almost a year now and the service is severely declining. I think I have been ordering the same items the whole time but my drink has NEVER been consistent. I get an attitude when I request it to be fixed. This place has about 2 good employees left unfortunately and I wish they would transfer to be a better location so I can go there. Thankfully, the Dunkin near where I am moving to has been giving wonderful service when I do have time to drive over there. I hate to talk poorly of people and their jobs but these kind of issues is what kills their business, not too mention all of the homeless that hang around like roaches. Sorry not sorry…homeless is one thing, but to hover and leave trash is not okay. Also, the couple that was the brown haired white female with the bike, always steals from the cooler when the workers are making sandwiches, drinks or anything distracted.
Atmosphere: 1
Food: 1
Service: 1
Jamerrah Renee
This dunkin has the worst customer service ever existed. No one deserves the attitudes and disrespect. We keep the business running with our hard earned money. We deserve good attitudes, positivity , and respect. Why get a customer service job with no customer service skills?
Atmosphere: 1
Food: 1
Service: 1
Richard Scott
My favorite! Always a good choice for a quick bite and a coffee.
Atmosphere: 5
Food: 5
Service: 5
Annette Frias
Dirty tabl s, floors and the girls need to present themselves with neatness they look like they rolled out of bed
Atmosphere: 1
Service: 2
Recommended dishes: Bacon Egg and Cheese
Holly Hesselmeyer
My son.. well, and me, obviously.. loves the Munchkins. We get them as an after school treat some days. ?? ?
Atmosphere: 5
Food: 5
Service: 5
miJesus007
The staff are always gossiping about the manager, customers, or each other. A select few provide good customer service, and a few others are terrible with their service and the food preparation.
Atmosphere: 1
Food: 2
Service: 1
Sally Giovinazzo
Long lines in drive up, inside I was waited on right away
There is only one Dunkin I go to in this area and this is NOT it. Their espresso is so bitter and nasty. Then their machines don't even give you a full cup. Keeping in mind this location prices are higher than other locations. Such a rip off.
Atmosphere: 1
Food: 1
Service: 2
Jennifer Norman
Quick service, wonderful friends staff
Atmosphere: 5
Food: 5
Service: 5
Vix Naut
Hit or miss with the drive thru coffee. Todays coffee was burnt.
Atmosphere: 3
Food: 2
Service: 5
A W
My powdered donut was hard, I threw it away. A stale donut is not worth the calories. I’d recommend taking a bit before driving off then you can get your money back.
Atmosphere: 3
Food: 1
Service: 5
Munchkin
Last few times I have gone my everything stiffed beagles have been cold in middle come on dunkin this is crazy cook them longer
My bacon was burnt really bad I could not even eat it 😩 Dunkin never fail to disappoint.
Atmosphere: 2
Food: 1
Service: 2
I really appreciate how kind Tyla was (I hope that's the right spelling. The person with the short haircut in drive thru). I had a small issue and had to come in the store. Was so professional and swift with resolving my concern. So genuine and helpful. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
I had a meeting scheduled this evening at this location. The staff was incredibly nice and friendly. The manager took very good care of each customer as if they were friends or an honored guest. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Croissant
I have been coming to this location (Beville/Nova) for almost a year now and the service is severely declining. I think I have been ordering the same items the whole time but my drink has NEVER been consistent. I get an attitude when I request it to be fixed. This place has about 2 good employees left unfortunately and I wish they would transfer to be a better location so I can go there. Thankfully, the Dunkin near where I am moving to has been giving wonderful service when I do have time to drive over there. I hate to talk poorly of people and their jobs but these kind of issues is what kills their business, not too mention all of the homeless that hang around like roaches. Sorry not sorry…homeless is one thing, but to hover and leave trash is not okay. Also, the couple that was the brown haired white female with the bike, always steals from the cooler when the workers are making sandwiches, drinks or anything distracted.
Atmosphere: 1
Food: 1
Service: 1
This dunkin has the worst customer service ever existed. No one deserves the attitudes and disrespect. We keep the business running with our hard earned money. We deserve good attitudes, positivity , and respect. Why get a customer service job with no customer service skills?
Atmosphere: 1
Food: 1
Service: 1
My favorite! Always a good choice for a quick bite and a coffee.
Atmosphere: 5
Food: 5
Service: 5
Dirty tabl s, floors and the girls need to present themselves with neatness they look like they rolled out of bed
Atmosphere: 1
Service: 2
Recommended dishes: Bacon Egg and Cheese
My son.. well, and me, obviously.. loves the Munchkins. We get them as an after school treat some days. ?? ?
Atmosphere: 5
Food: 5
Service: 5
The staff are always gossiping about the manager, customers, or each other. A select few provide good customer service, and a few others are terrible with their service and the food preparation.
Atmosphere: 1
Food: 2
Service: 1
Long lines in drive up, inside I was waited on right away
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There is only one Dunkin I go to in this area and this is NOT it. Their espresso is so bitter and nasty. Then their machines don't even give you a full cup. Keeping in mind this location prices are higher than other locations. Such a rip off.
Atmosphere: 1
Food: 1
Service: 2
Quick service, wonderful friends staff
Atmosphere: 5
Food: 5
Service: 5
Hit or miss with the drive thru coffee. Todays coffee was burnt.
Atmosphere: 3
Food: 2
Service: 5
My powdered donut was hard, I threw it away. A stale donut is not worth the calories.
I’d recommend taking a bit before driving off then you can get your money back.
Atmosphere: 3
Food: 1
Service: 5
Last few times I have gone my everything stiffed beagles have been cold in middle come on dunkin this is crazy cook them longer
Food: 1
Service: 5
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