Manager act like she has No responsibility, and will hang up on you.
Food: 1
Service: 1
Xavier Gadi
Online order pick up if u dont No tip to resturant, food will be so nasty u will never order again.
Food: 1
Service: 1
Micheal Slater
Freaky horrible,slow n nasty
Coach Sir
Jimmy jones driver was rude n It took the 1hour n 20 min to deliver my sub which was very bad. Wrong toppings n very nasty attitude from manager over phone
Food: 1
Service: 1
Finding nemo Reeferz
this is the only store keep making mess of my lunch. But no more from here thx. Manager/owner dont care enough to fix issue. All they reply give us feedback but what about messing up appetite or wasting money over n over its ok I m not gonna beg for my own money or new sub this place is getting worst day by day look how many unhappy customers left 1 2 star review n alot of feel this place is hopeless so they dont even post review of their experience. Just wow
V K.
I order sub here every week. 8 $ sub cost me 22$ after delivery n tips which is i m ok with, no problem. Problem is when the sub is garbage bread was so hard and extra lettuce sub had barely any. So why cant jimmy jones hire people who can read n follow simple instructions like no avocados and extra lettuce. But using hard bread the moment u touch the bread anyone could have throw it away since it was hard as toast on top n bottom not inside. Called the store they knew who I was and knew I order alot but said we will fix it with next time sub since no delivery available. This is shameful for the person who made sub n who answer phone
Food: 1
Service: 1
Jennifer Macklin
Had a last minute office lunch order for pick up. They were very accommodating and even helped carry the drinks to the car.
Atmosphere: 5
Food: 5
Service: 5
Tom Stivison
I made a special trip up from New Smyrna to get two Vito's with no dressing as it would be a few hours before I got home and did not want them to be soggy. When we opened them they both had mayo, one had no tomato,and both had almost no lettuce and onion. Vito's don't come with mayo, that's why we get them. What a waste of $20, plus time and gas
Atmosphere: 2
Food: 1
Service: 3
Michael J Kelly
Very loud rock music
Atmosphere: 1
Food: 5
Service: 5
Lo Da Truth
Ordered 3 full large sandwiches and they gave me no bag, just threw my sandwiches in the counter. Horrible customer service. And when I did ask for a bag they gave me a small bag instead of a large one. I put the sandwiches In the small bag and it instantly ripped. Horrible customer service. Went to this location about two years prior and they would not serve me because they said they could not break my $100 bill. Horrible customer service.
I’ve ordered from this location so many times, I’m lucky enough it’s right down the street from my house. The staff at this location are all pleasant, helpful, fast, and hard working. My order is always correct and delicious. Keep up the good work Ridgewood crew, I appreciate all of you!!
Food: 5
Service: 5
E D
Very challenged drive through experience, missing items in order, and only 1 person appeared to be working. Great food, please help the staff put and fix staffing levels.
Food: 5
Sandra Mokol
Gera is what customer service is all about! She assisted me in my order and delivery, answering all my questions! You have a great employee there;
Atmosphere: 5
Food: 5
Service: 5
Robin Frame
Very disappointed. Ordered a roast beef and Cheddar toasted. Ask them to hold the horseradish and tomatoes. Get home, there are 4 tomatoes, left too long in the oven and no cheddar cheese. I was the 1st one in there only 1 after me. Order taken was Brittany. Sub roll was hard.
Manager act like she has No responsibility, and will hang up on you.
Food: 1
Service: 1
Online order pick up if u dont No tip to resturant, food will be so nasty u will never order again.
Food: 1
Service: 1
Freaky horrible,slow n nasty
Jimmy jones driver was rude n It took the 1hour n 20 min to deliver my sub which was very bad. Wrong toppings n very nasty attitude from manager over phone
Food: 1
Service: 1
this is the only store keep making mess of my lunch. But no more from here thx. Manager/owner dont care enough to fix issue. All they reply give us feedback but what about messing up appetite or wasting money over n over its ok I m not gonna beg for my own money or new sub this place is getting worst day by day look how many unhappy customers left 1 2 star review n alot of feel this place is hopeless so they dont even post review of their experience. Just wow
I order sub here every week. 8 $ sub cost me 22$ after delivery n tips which is i m ok with, no problem.
Problem is when the sub is garbage bread was so hard and extra lettuce sub had barely any. So why cant jimmy jones hire people who can read n follow simple instructions like no avocados and extra lettuce. But using hard bread the moment u touch the bread anyone could have throw it away since it was hard as toast on top n bottom not inside. Called the store they knew who I was and knew I order alot but said we will fix it with next time sub since no delivery available. This is shameful for the person who made sub n who answer phone
Food: 1
Service: 1
Had a last minute office lunch order for pick up. They were very accommodating and even helped carry the drinks to the car.
Atmosphere: 5
Food: 5
Service: 5
I made a special trip up from New Smyrna to get two Vito's with no dressing as it would be a few hours before I got home and did not want them to be soggy. When we opened them they both had mayo, one had no tomato,and both had almost no lettuce and onion. Vito's don't come with mayo, that's why we get them. What a waste of $20, plus time and gas
Atmosphere: 2
Food: 1
Service: 3
Very loud rock music
Atmosphere: 1
Food: 5
Service: 5
Ordered 3 full large sandwiches and they gave me no bag, just threw my sandwiches in the counter. Horrible customer service. And when I did ask for a bag they gave me a small bag instead of a large one. I put the sandwiches In the small bag and it instantly ripped. Horrible customer service. Went to this location about two years prior and they would not serve me because they said they could not break my $100 bill. Horrible customer service.
Restaurantji Recommends
I’ve ordered from this location so many times, I’m lucky enough it’s right down the street from my house. The staff at this location are all pleasant, helpful, fast, and hard working. My order is always correct and delicious. Keep up the good work Ridgewood crew, I appreciate all of you!!
Food: 5
Service: 5
Very challenged drive through experience, missing items in order, and only 1 person appeared to be working. Great food, please help the staff put and fix staffing levels.
Food: 5
Gera is what customer service is all about! She assisted me in my order and delivery, answering all my questions! You have a great employee there;
Atmosphere: 5
Food: 5
Service: 5
Very disappointed. Ordered a roast beef and Cheddar toasted. Ask them to hold the horseradish and tomatoes. Get home, there are 4 tomatoes, left too long in the oven and no cheddar cheese. I was the 1st one in there only 1 after me. Order taken was Brittany. Sub roll was hard.
Food: 1
Service: 2
Great roast beef sandwich
Atmosphere: 5
Food: 5
Service: 5
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