Totally wrong address provided. The correct one: 2071 LPGA BoulevardWhat a waste of
Atmosphere: 2
Food: 3
Service: 1
davidwI1821CH
Stayed in a kingsize ocean view room. The view was of the roof, very little beach and it was covered in chicken bones and women's under wear. The blinds when I closed them were moth eaten full of wholes. Had to get up 3 times in the night to stop the toilet from running. The third floor hallway was under construction and very dirty. For 375.00 dollars a night over priced and it was disgusting. I will not be returning to this hotel and would advise anyone else to look for a better stay. BTW the staff was very friendly.
vdtillman
Throughout the years, I have stayed at Hilton Hotels in Canada and the U.S., all of which had a high degree of quality. This was not the case when I stayed at the Hilton Daytona Beach. The sparse room itself had a broken refrigerator that no one bothered to remove. The mattress I slept on was more like one in a Days Inn than a Hilton. The costly parking was half a block away from the hotel, unless you wanted to pay $40 for valet parking. I will avoid this hotel in the future.
Freedom30839461742
Dinner service at Don Rico’s was a pleasant surprise. The service was attentive (Danielle was amazing ) but what blew me away was Chef Brandon’s special. He gets a fresh catch each week and offers seasonal specials. I had the Mahi curry with jasmine rice and for a beachside sports bar, this was a meal I would find at a fine dining experience. If you are at the resort don’t judge dinner service by the lunch - it is a total 360.
JLB122178
The hotel is expensive for its condition. It could use cleaning (especially the pool) and many doors, etc needed repairs. I’m guessing this place was super nice back in the 90s but needs major updates. The hotel is right on the beach, which is definitely a plus. It’s also right next to the boardwalk, which, like the hotel, needs work. It’s pretty run-down. I wouldn’t stay here again based on all of this, but it worked fine for being with my young son. I chose it because of convenience to the beach and boardwalk, and because I have Hilton Honors.
mmcnclm
This hotel is not up to Hilton standards. My hotel room was dirty, dinghy, and had stains on the ceiling. The bathroom was worse. The hotel in general needs to be overhauled. There is no reception area and no staff members to ensure guest safety in the North Tower. If do decide to stay at this property, beware of your personal safety if your room is in the North Tower.
313ChadT
Diamond member and we consider ourselves reasonable people. Mistakes happen and everyone is entitled to a bad day but.... Individually these were not a big deal. Together they really ruined the "resort" experience that we are familiar with. Expensive self parking in distressed parking lot far from hotel Wifi never worked in room Dated worn rooms Keurig machine was broken A/C barely kept the room cool but only if we shut the curtains Lobby smelled like someone had thrown up lukewarm beer from outside pool bar
stevensl407
The dirtiest hotel, I'm surprised Hilton hasn't shut it down. When I spoke to management about it..."we take pride..." and a smirk... Obviously not, as I pointed out the garbage next to the lobby chairs. *The lobby has a soured-laundry smell, the elevators had obscene graffiti, the trash cans in the lobby were over-flowing, furniture was damaged and dirty, the cushions were greasy and crusty, empty beverages on the floor (lobby) and used paper trash shoved into the cushions. Stained carpet throughout (all common areas and room), the bathtub did not drain, cracked and broken tiles, dead bugs trapped in the bathroom light. EXPOSED ELECTRICAL WIRING (lobby). The problems are too numerous to list...save your money STAY ANYWHERE ELSE. It was too late for me to cancel, otherwise I would have walked out. See the attached photos.
latwater1987
Stayed 2 nights thinking we were safe with a Hilton brand hotel.We checked in late Thursday and the room had a weird stale smell.It was a full day of travel so we toughed it out and went to bed.Bathroom tiles were chipped and cracked, tub glaze was worn with rust at bottom and shower handle to control temp was loose. We woke the next day, opened the blinds and entire carpet by the slide door was soaked.Called the front desk and they sent up maintenance who said there was nothing he could do but get housekeeping to send a blower up to dry the carpet.When he left we pulled back the curtains more and found the carpet behind the curtains full of black mold so who knows how long or how many times water has sat there.We called back down to front desk and requested a room change.When we got to our new room we opened the curtains and found yet more water sitting on the windowsill.Called back downstairs and they found us yet another room but after waiting almost an hour for the bellboy to bring our new keys and show us to our new room I had to call back down again because nobody showed. They eventually came with new room keys but when we got to the third room it was locked from the inside so we had to wait for security then again for maintenance who had a tool to unlock it. Through it all Andrea at the front desk was super helpful and very accommodating. If it wasn't for her I would have rated this hotel a one star. Dont let the Hilton name fool you this hotel needs major updates!
conniepV8779SB
We come here all the time because of their Great Customer Service. Great View, Great Dining, Everything within walking distance, GREAT BIG SHOUT OUT to ZAZELL, SIGNET, TINA, and LATWANDOLYN from Doc Bales to RON WHITE, JADD, ERIC from the Blind Turtle, and SAL, & KIMBERLY from The McCoys Rum Room. Their Customer Service is SPECTACULAR!! Definitely Recommend!!!
The salmon BLT at Don Rico’s was fantastic. I was able to sub for gluten free bread and the chips are delicious. I had a little delay when I arrived and was waiting to get a server. I asked a different server, Felicia and she jumped right in to take care of me with kindness and efficiency. I am very grateful for her smile and care. It’s a big hotel with lots of guests who are typically overheated from the sun, and this restaurant provides a great respite with tasty food and efficiency. Thanks!
Roving13804912756
Stayed at the hotel for a week. Had a lovely time. Great pool, nice beach and boardwalk, fitness center better than most. Special kudos to Ashley Diaz, our server at Don Rico’s Sports Bar & Grill, who gave us exceptional service with a smile throughout the week!
738catalinaw
I had a minor inconvenience due to Starbucks being closed for some maintenance. Ryan offered to go out of his way to make the situation better in any way he could. I can’t begin to tell you how appreciative I am. It is extending an offer to help in any way he could. I greatly appreciate what he did thank him. I just
jeffsD3792YF
such amazing staff. The front desk managers Sam and Jennifer made sure our trip was perfect. It was our anniversary and they made it a point to make it special. . They went out of there way to make sure our stay was a fantastic one! The resort is gorgeous and very clean as well. Jeff&Debi Sopko
O2232MRdeborahc
Hotel - WONDERFUL. Coffee shop barista Joel - WONDERFUL!! Give that boy a raise, before he leaves! Coffee shop itself - HORRID!! Run HORRIBLY, and Joel was the only one there who was polite, kind, and working hard. Most days it was a mess, backed up, and the woman working there ignored some people who were next in line (didn't catch her name, but she always wore a head scarf). Poor Joel was left holding the bag most of the time, running around like mad, and managing to take care of everyone with efficiency and kindness. He is a star employee for sure, and the ONLY reason I went every morning. (Give him a raise!!) The hotel restaurant was very good, and bartender Antonio was FANTASTIC, and gave many good tips to make our stay in Florida much nicer. Thank You Joel and Antonio !! Rooms were great, except no balcony (because of hurricanes??). Would stay again, but if Joel is not in the coffee shop, there is a Dunkin Donuts just across the street and a block down... recommend that over the Hilton Coffee shop! ;-)
Totally wrong address provided. The correct one: 2071 LPGA BoulevardWhat a waste of
Atmosphere: 2
Food: 3
Service: 1
Stayed in a kingsize ocean view room. The view was of the roof, very little beach and it was covered in chicken bones and women's under wear. The blinds when I closed them were moth eaten full of wholes. Had to get up 3 times in the night to stop the toilet from running. The third floor hallway was under construction and very dirty. For 375.00 dollars a night over priced and it was disgusting. I will not be returning to this hotel and would advise anyone else to look for a better stay. BTW the staff was very friendly.
Throughout the years, I have stayed at Hilton Hotels in Canada and the U.S., all of which had a high degree of quality. This was not the case when I stayed at the Hilton Daytona Beach. The sparse room itself had a broken refrigerator that no one bothered to remove. The mattress I slept on was more like one in a Days Inn than a Hilton. The costly parking was half a block away from the hotel, unless you wanted to pay $40 for valet parking. I will avoid this hotel in the future.
Dinner service at Don Rico’s was a pleasant surprise. The service was attentive (Danielle was amazing ) but what blew me away was Chef Brandon’s special. He gets a fresh catch each week and offers seasonal specials. I had the Mahi curry with jasmine rice and for a beachside sports bar, this was a meal I would find at a fine dining experience. If you are at the resort don’t judge dinner service by the lunch - it is a total 360.
The hotel is expensive for its condition. It could use cleaning (especially the pool) and many doors, etc needed repairs. I’m guessing this place was super nice back in the 90s but needs major updates. The hotel is right on the beach, which is definitely a plus. It’s also right next to the boardwalk, which, like the hotel, needs work. It’s pretty run-down. I wouldn’t stay here again based on all of this, but it worked fine for being with my young son. I chose it because of convenience to the beach and boardwalk, and because I have Hilton Honors.
This hotel is not up to Hilton standards. My hotel room was dirty, dinghy, and had stains on the ceiling. The bathroom was worse. The hotel in general needs to be overhauled. There is no reception area and no staff members to ensure guest safety in the North Tower. If do decide to stay at this property, beware of your personal safety if your room is in the North Tower.
Diamond member and we consider ourselves reasonable people. Mistakes happen and everyone is entitled to a bad day but.... Individually these were not a big deal. Together they really ruined the "resort" experience that we are familiar with. Expensive self parking in distressed parking lot far from hotel Wifi never worked in room Dated worn rooms Keurig machine was broken A/C barely kept the room cool but only if we shut the curtains Lobby smelled like someone had thrown up lukewarm beer from outside pool bar
The dirtiest hotel, I'm surprised Hilton hasn't shut it down. When I spoke to management about it..."we take pride..." and a smirk... Obviously not, as I pointed out the garbage next to the lobby chairs. *The lobby has a soured-laundry smell, the elevators had obscene graffiti, the trash cans in the lobby were over-flowing, furniture was damaged and dirty, the cushions were greasy and crusty, empty beverages on the floor (lobby) and used paper trash shoved into the cushions. Stained carpet throughout (all common areas and room), the bathtub did not drain, cracked and broken tiles, dead bugs trapped in the bathroom light. EXPOSED ELECTRICAL WIRING (lobby). The problems are too numerous to list...save your money STAY ANYWHERE ELSE. It was too late for me to cancel, otherwise I would have walked out. See the attached photos.
Stayed 2 nights thinking we were safe with a Hilton brand hotel.We checked in late Thursday and the room had a weird stale smell.It was a full day of travel so we toughed it out and went to bed.Bathroom tiles were chipped and cracked, tub glaze was worn with rust at bottom and shower handle to control temp was loose. We woke the next day, opened the blinds and entire carpet by the slide door was soaked.Called the front desk and they sent up maintenance who said there was nothing he could do but get housekeeping to send a blower up to dry the carpet.When he left we pulled back the curtains more and found the carpet behind the curtains full of black mold so who knows how long or how many times water has sat there.We called back down to front desk and requested a room change.When we got to our new room we opened the curtains and found yet more water sitting on the windowsill.Called back downstairs and they found us yet another room but after waiting almost an hour for the bellboy to bring our new keys and show us to our new room I had to call back down again because nobody showed. They eventually came with new room keys but when we got to the third room it was locked from the inside so we had to wait for security then again for maintenance who had a tool to unlock it. Through it all Andrea at the front desk was super helpful and very accommodating. If it wasn't for her I would have rated this hotel a one star. Dont let the Hilton name fool you this hotel needs major updates!
We come here all the time because of their Great Customer Service. Great View, Great Dining, Everything within walking distance, GREAT BIG SHOUT OUT to ZAZELL, SIGNET, TINA, and LATWANDOLYN from Doc Bales to RON WHITE, JADD, ERIC from the Blind Turtle, and SAL, & KIMBERLY from The McCoys Rum Room. Their Customer Service is SPECTACULAR!! Definitely Recommend!!!
Restaurantji Recommends
The salmon BLT at Don Rico’s was fantastic. I was able to sub for gluten free bread and the chips are delicious. I had a little delay when I arrived and was waiting to get a server. I asked a different server, Felicia and she jumped right in to take care of me with kindness and efficiency. I am very grateful for her smile and care. It’s a big hotel with lots of guests who are typically overheated from the sun, and this restaurant provides a great respite with tasty food and efficiency. Thanks!
Stayed at the hotel for a week. Had a lovely time. Great pool, nice beach and boardwalk, fitness center better than most. Special kudos to Ashley Diaz, our server at Don Rico’s Sports Bar & Grill, who gave us exceptional service with a smile throughout the week!
I had a minor inconvenience due to Starbucks being closed for some maintenance. Ryan offered to go out of his way to make the situation better in any way he could. I can’t begin to tell you how appreciative I am. It is extending an offer to help in any way he could. I greatly appreciate what he did thank him. I just
such amazing staff. The front desk managers Sam and Jennifer made sure our trip was perfect. It was our anniversary and they made it a point to make it special. . They went out of there way to make sure our stay was a fantastic one! The resort is gorgeous and very clean as well. Jeff&Debi Sopko
Hotel - WONDERFUL. Coffee shop barista Joel - WONDERFUL!! Give that boy a raise, before he leaves! Coffee shop itself - HORRID!! Run HORRIBLY, and Joel was the only one there who was polite, kind, and working hard. Most days it was a mess, backed up, and the woman working there ignored some people who were next in line (didn't catch her name, but she always wore a head scarf). Poor Joel was left holding the bag most of the time, running around like mad, and managing to take care of everyone with efficiency and kindness. He is a star employee for sure, and the ONLY reason I went every morning. (Give him a raise!!) The hotel restaurant was very good, and bartender Antonio was FANTASTIC, and gave many good tips to make our stay in Florida much nicer. Thank You Joel and Antonio !! Rooms were great, except no balcony (because of hurricanes??). Would stay again, but if Joel is not in the coffee shop, there is a Dunkin Donuts just across the street and a block down... recommend that over the Hilton Coffee shop! ;-)