I frequently stop by this Dunkin’ about five days a week in the early morning hours, and I have to say—the early morning crew is amazing. My coffee and food are always on point, and they are consistently kind and very friendly. Huge kudos to the opening crew. Thanks for always kicking butt!
Atmosphere: 5
Food: 5
Service: 5
Shelley Tennille
We couldn't figure out how we left there spending nearly $50. Menu was broken, items were out of stock and the drive thru service overall was greatly in need of good help. At 6am barely awake, it required a lot of thinking. 😞 The wrap I paid God knows how much for was hastily thrown together and extremely small. Quite disappointing for the price.
Michael Niño
My order was incorrect because they were busy with DD truck but Cassidy was so nice and fixed my order right away! :-)
Atmosphere: 5
Food: 5
Service: 5
Wasp
Whoever that girl was that works drive-Thru on Sunday. NEEDS to be FIRED immediately. Very rude and nasty in the morning. Like cmon you are a coffee shop be nicer it makes a difference
Atmosphere: 1
Service: 1
caleb g
All the girls in that Dunkin and super rude and nasty! Just needed 3 donuts and it seemed like the most difficult thing for them to preform. No wonder Dunkin is bad. You got terrible people working there everyday.
Atmosphere: 1
Service: 1
Maureen Burch
They always get my strong americano right. Caitlin in the morning is always so sweet and welcoming
Natxeula
Pretty bad. Recently, donuts have been put in UPSIDE DOWN, letting paper stick onto the donut. It's just disgusting to see it.
Atmosphere: 1
Food: 1
Service: 1
A Ro
At one boy, I would frequently Dunkin’ Donuts 2 to 3 times a day. Since the manager left about six months ago, the place has rapidly gone downhill. The girl who is in the window that takes your order is usually annoyed that you’re there. Never has half of the food items in stock and refuses to say hello or have any manners when taking your order. Just say hi or hello something. Is it that hard to function? I’m sure she probably hates her job, but she makes the customers hate coming to that store because you’re constantly feeling like you’re an inconvenience coming to purchase a product from a local staple that we have all loved and supported over the last several years. Unfortunately, today I will not be returning back to the store, unless she’s no longer working there, and they get their act together here. The food has been coming out incorrectly. They have common food items, out of stock conveniently, and the coffee is just not as good as it once was. Two ladies who have been there for awhile are amazing but I hardly see them anymore.
Atmosphere: 2
Food: 2
Service: 1
Teresa Lenz
The FT employee’s here are extremely rude for the most part. They shouldn’t be employed in customer service. Just terrible. There is a long drive thru line there every morning because people just want their coffee. They could not survive otherwise on customer service. Beyond that, my experience is that they throw together your order and it comes as is. Not exactly what the menu states. I highly recommend going the extra mile to the Dunkin in Orange City, where the employee’s are happy and friendly. The experience there is 💯 better.
Atmosphere: 2
Food: 2
Service: 1
grafwryta
Lady in the Drive-Thru this morning was very rude. So much so I purchased nothing!
Kiosk to order doesn't give cash payment option, donut assortment wasn't much and their prices have gotten to be quite high at an average of almost $2 per donut. They're great donuts no complaints there just too pricey for me.
Atmosphere: 3
Food: 3
Service: 3
Alexandra Stasiewicz
I asked for 10 donut holes in a box they threw them in a bag ask for a sprinkled donut got a chocolate covered one all the employees where absolutely rude all of the dunkins Ive been to every employee has been nasty and mean
Atmosphere: 1
Food: 1
Service: 1
Michael Stasiewicz
Rushed us out the door. Got half the order wrong. Never coming back to any Dunkin ever. You guys get paid to perform a service but do it poorly and gave us a hard time in the store. Unprofessional establishment.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Molnar
Poor service at the drive-thru. The staff rush customers by interrupting after each item with, “OK, is that it?” It would be much more helpful if they simply waited until I finished ordering. Also, the excessive use of “hunny” (five times in one interaction) doesn’t compensate for the rudeness of being hurried through my order.
Service: 1
Shawn Graham
This is another fast food establishment that if you don’t tip they will short your order or mean mug you. You have to leave a tip before you even see what the service is like! Corporations are making a lot of money by not paying their employees and passing the responsibility on the buyer. This business model will fail…
I frequently stop by this Dunkin’ about five days a week in the early morning hours, and I have to say—the early morning crew is amazing. My coffee and food are always on point, and they are consistently kind and very friendly. Huge kudos to the opening crew. Thanks for always kicking butt!
Atmosphere: 5
Food: 5
Service: 5
We couldn't figure out how we left there spending nearly $50. Menu was broken, items were out of stock and the drive thru service overall was greatly in need of good help. At 6am barely awake, it required a lot of thinking. 😞 The wrap I paid God knows how much for was hastily thrown together and extremely small. Quite disappointing for the price.
My order was incorrect because they were busy with DD truck but Cassidy was so nice and fixed my order right away! :-)
Atmosphere: 5
Food: 5
Service: 5
Whoever that girl was that works drive-Thru on Sunday. NEEDS to be FIRED immediately. Very rude and nasty in the morning. Like cmon you are a coffee shop be nicer it makes a difference
Atmosphere: 1
Service: 1
All the girls in that Dunkin and super rude and nasty! Just needed 3 donuts and it seemed like the most difficult thing for them to preform. No wonder Dunkin is bad. You got terrible people working there everyday.
Atmosphere: 1
Service: 1
They always get my strong americano right. Caitlin in the morning is always so sweet and welcoming
Pretty bad. Recently, donuts have been put in UPSIDE DOWN, letting paper stick onto the donut. It's just disgusting to see it.
Atmosphere: 1
Food: 1
Service: 1
At one boy, I would frequently Dunkin’ Donuts 2 to 3 times a day. Since the manager left about six months ago, the place has rapidly gone downhill. The girl who is in the window that takes your order is usually annoyed that you’re there. Never has half of the food items in stock and refuses to say hello or have any manners when taking your order. Just say hi or hello something. Is it that hard to function? I’m sure she probably hates her job, but she makes the customers hate coming to that store because you’re constantly feeling like you’re an inconvenience coming to purchase a product from a local staple that we have all loved and supported over the last several years. Unfortunately, today I will not be returning back to the store, unless she’s no longer working there, and they get their act together here. The food has been coming out incorrectly. They have common food items, out of stock conveniently, and the coffee is just not as good as it once was. Two ladies who have been there for awhile are amazing but I hardly see them anymore.
Atmosphere: 2
Food: 2
Service: 1
The FT employee’s here are extremely rude for the most part. They shouldn’t be employed in customer service. Just terrible. There is a long drive thru line there every morning because people just want their coffee. They could not survive otherwise on customer service. Beyond that, my experience is that they throw together your order and it comes as is. Not exactly what the menu states. I highly recommend going the extra mile to the Dunkin in Orange City, where the employee’s are happy and friendly. The experience there is 💯 better.
Atmosphere: 2
Food: 2
Service: 1
Lady in the Drive-Thru this morning was very rude. So much so I purchased nothing!
Restaurantji Recommends
Kiosk to order doesn't give cash payment option, donut assortment wasn't much and their prices have gotten to be quite high at an average of almost $2 per donut. They're great donuts no complaints there just too pricey for me.
Atmosphere: 3
Food: 3
Service: 3
I asked for 10 donut holes in a box they threw them in a bag ask for a sprinkled donut got a chocolate covered one all the employees where absolutely rude all of the dunkins Ive been to every employee has been nasty and mean
Atmosphere: 1
Food: 1
Service: 1
Rushed us out the door. Got half the order wrong. Never coming back to any Dunkin ever. You guys get paid to perform a service but do it poorly and gave us a hard time in the store. Unprofessional establishment.
Atmosphere: 1
Food: 1
Service: 1
Poor service at the drive-thru. The staff rush customers by interrupting after each item with, “OK, is that it?” It would be much more helpful if they simply waited until I finished ordering. Also, the excessive use of “hunny” (five times in one interaction) doesn’t compensate for the rudeness of being hurried through my order.
Service: 1
This is another fast food establishment that if you don’t tip they will short your order or mean mug you. You have to leave a tip before you even see what the service is like! Corporations are making a lot of money by not paying their employees and passing the responsibility on the buyer. This business model will fail…
Atmosphere: 1
Food: 1
Service: 1
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