On February 23 around 2pm I went there with my 2 kids because they were really hungry we decided to eat inside since i thought it was going to be better which end up taking forever.
We went inside, I placed the order through the machine talked to them and waited about 25 minutes. Since I saw it was taking long I talked to the person up front and she was checking on it but I wasn’t getting no answers.
While I was waiting I watched my food sitting there the whole time because I knew what I order.
However I decided to talk to the person in charge with the RED SHIRT when she came to me as soon as I told her about my food being there another costumer randomly start taking to her over me and she just let me there talking by myself. I told her excuse me I been waiting for my food and while we was talking you jump and talk to somebody else. Which is disrespectful.
She got a ATTITUDE, grabbed part of my food, and told me that I don’t have to tell her what to do really mad and walked away from me not giving me he rest of the food. The other employees were there saw what’s going on and didn’t do nothing.
First time this happened to me when working for a customers. You don’t take nothing personal no matter what’s going on you’re working and that’s your job. I’ll never come back again to any other MCDONALD because of what happen I left really pissed and through that food since my sandwich meat was burned as yall can see on the picture. I highly recommend stay away from that place. I used to take my kids to McDonald about to 4 times a week but nah whoever is that person didn’t deserve work for a such great company. She doesn’t even want to give me her name. But not worth it
Atmosphere: 1
Food: 1
Service: 1
NonYa Bizness
Extremely bad service. Placed a mobile order for curbside pickup... waited 20 minutes after notifying through the app of being there and spot number. Had to get down to get my order, which wasn't even ready.
Food: 5
Service: 1
Carlos Garcia
Ordering here for the 2nd time and no print paper from the kiosk. The front cashier was nice enought to assist with the fountain drink since the soda was dispensing flat soda to none . Manager on duty was very unprofessional . No eye contact rude responses no urgency in solving out the issue . Hence the reason the restaurant itself was disorganized and in disarray. Overall restaurant was chaos just unacceptable
Atmosphere: 2
Food: 3
Service: 1
Myrna Hernandez
Very good
Atmosphere: 5
Food: 5
Service: 5
Mclean
Need more prompt service not everyone likes to use the app
Atmosphere: 4
Food: 4
Service: 3
Todd Moore
The lady working the drive thru taking orders, had a fantastic attitude and deserves recognition!Wish I got her name.
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Cheeseburger
Cindy Lee
Went through the drive-through for a hot fudge Sunday she said they were out of ice cream. How does this keep happening?
Atmosphere: 1
Food: 1
Service: 2
Chuck Widener
The guy in the drive thru is ether high or drunk placed a mobile order at 10:45 when I got there the doors were locked. Was told there is no way can pickup my order since I placed a inside order. And it's after hours. I asked to speak to manager who couldn't be found. I just left McDonald's owes me $9.58
Atmosphere: 1
Food: 1
Service: 1
miguel pardo
Worse service
Atmosphere: 2
Food: 1
Service: 1
Jonathan Rover
No other option for pick up besides drive thru for delivery orders after lobby is closed.
Recommended dishes: Chicken Mcnuggets, French Fries, Mcdouble
Reinaldo Molinet
Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
Higher Intellegence
How about replacing the machines with receipt paper? That would really help remembering the order number instead of complaining of why we waited for so long.
Atmosphere: 2
Food: 3
Service: 2
Ray Bannister
Sad to say, but this location is "NOT" the best representation of McDonald's.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, French Fries
Kathy
Seriously rude people. Heard them making fun of my name when I was standing right at the front counter. They’re incredibly rude as well, and when I asked nicely for no ice even after I heard them making fun of me they filled the cup up to the brim with ice. When I dumped it all out I got rudely questioned as to why I dumped it out. The staff here seriously need to be told to be nice to customers. What if I was someone having a horrible day? You don’t treat people like that. Especially for no reason and after being met with niceness. Do better
On February 23 around 2pm I went there with my 2 kids because they were really hungry we decided to eat inside since i thought it was going to be better which end up taking forever.
We went inside, I placed the order through the machine talked to them and waited about 25 minutes. Since I saw it was taking long I talked to the person up front and she was checking on it but I wasn’t getting no answers.
While I was waiting I watched my food sitting there the whole time because I knew what I order.
However I decided to talk to the person in charge with the RED SHIRT when she came to me as soon as I told her about my food being there another costumer randomly start taking to her over me and she just let me there talking by myself. I told her excuse me I been waiting for my food and while we was talking you jump and talk to somebody else. Which is disrespectful.
She got a ATTITUDE, grabbed part of my food, and told me that I don’t have to tell her what to do really mad and walked away from me not giving me he rest of the food. The other employees were there saw what’s going on and didn’t do nothing.
First time this happened to me when working for a customers. You don’t take nothing personal no matter what’s going on you’re working and that’s your job. I’ll never come back again to any other MCDONALD because of what happen I left really pissed and through that food since my sandwich meat was burned as yall can see on the picture. I highly recommend stay away from that place. I used to take my kids to McDonald about to 4 times a week but nah whoever is that person didn’t deserve work for a such great company. She doesn’t even want to give me her name. But not worth it
Atmosphere: 1
Food: 1
Service: 1
Extremely bad service. Placed a mobile order for curbside pickup... waited 20 minutes after notifying through the app of being there and spot number. Had to get down to get my order, which wasn't even ready.
Food: 5
Service: 1
Ordering here for the 2nd time and no print paper from the kiosk.
The front cashier was nice enought to assist with the fountain drink since the soda was dispensing flat soda to none .
Manager on duty was very unprofessional . No eye contact rude responses no urgency in solving out the issue . Hence the reason the restaurant itself was disorganized and in disarray. Overall restaurant was chaos just unacceptable
Atmosphere: 2
Food: 3
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Need more prompt service not everyone likes to use the app
Atmosphere: 4
Food: 4
Service: 3
The lady working the drive thru taking orders, had a fantastic attitude and deserves recognition!Wish I got her name.
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Cheeseburger
Went through the drive-through for a hot fudge Sunday she said they were out of ice cream. How does this keep happening?
Atmosphere: 1
Food: 1
Service: 2
The guy in the drive thru is ether high or drunk placed a mobile order at 10:45 when I got there the doors were locked. Was told there is no way can pickup my order since I placed a inside order. And it's after hours. I asked to speak to manager who couldn't be found. I just left McDonald's owes me $9.58
Atmosphere: 1
Food: 1
Service: 1
Worse service
Atmosphere: 2
Food: 1
Service: 1
No other option for pick up besides drive thru for delivery orders after lobby is closed.
Service: 1
Restaurantji Recommends
Fast service and the food was warm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Mcdouble
Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
How about replacing the machines with receipt paper? That would really help remembering the order number instead of complaining of why we waited for so long.
Atmosphere: 2
Food: 3
Service: 2
Sad to say, but this location is "NOT" the best representation of McDonald's.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, French Fries
Seriously rude people. Heard them making fun of my name when I was standing right at the front counter. They’re incredibly rude as well, and when I asked nicely for no ice even after I heard them making fun of me they filled the cup up to the brim with ice. When I dumped it all out I got rudely questioned as to why I dumped it out. The staff here seriously need to be told to be nice to customers. What if I was someone having a horrible day? You don’t treat people like that. Especially for no reason and after being met with niceness. Do better
Service: 1
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