If I could give zero stars, I would. My initial review was about their complete lack of professionalism when my wife was trying to schedule a call for her new business venture for the past month. Their sales associates either rescheduled at the last minute or never showed up at all, and on top of that, they never responded to emails. Of course they had the option to say: sorry we're fully booked and can't have new businesses or Sorry, we will reach out to you to learn about your business and hopefully work together. Instead of addressing this issue, the company chose to retaliate by reaching out to MY employer—who has absolutely nothing to do with the business I personally contacted them about. This level of unprofessionalism and intimidation is a huge red flag. Avoid this company at all costs.
Manny Espaillat
I was referred to this company by my auto transportation company United States hauling for storage and everything worked out perfectly.
Edward Riess
Very fast and accurate on my orders
Estindia Dorcine
Shipmonk was a great company I work with. All the lead and my manager was really nice and helpful. I was grateful to work with shipmonk and I have learned all from them. I want to thanks my manager Louis for giving me chance to become an employee at wholesale.
Lake Worth Soldier
I worked here cool environment
Ramon Romero
Excellent attention and speed in the process
Rachel Raab
DO NOT USE THIS COMPANY!Customer service is awful. During peak times they take over 8 days to get our orders. There’s tons of hidden fees. The storage fees are not detailed. Charging ridiculous peak fees, fuel surcharges and residential charges. Blaming it on carriers. Which is a lie.If you try to close your account watch out- they will withdraw money from your bank account. Over charge you for pick fees on your last order and refuse you access.Stay away from these guys if you can help it. They don’t care about your business. They just care about making money.
Giuseppe Moretti
H U G E
Yanet Delgado
Dhl office They load pretty fast Good space and Comfort to park and make your Delivery
Jose Morejon
There is a company that receives dry cargo" this company you have to make an appointment to deliver the loads. This company is based in Fort Lauderdale near Route 95.
Don't waste your time, and most importantly your money
Will Reynolds
I have been using this company for about 2 months now. I was lied to on the introductory sales call about pricing/services. It sounded simple and too good to be true and it was. There are many hidden fees that you don't see. When I drop off product, no one is there to receive it and every time is a struggle to get in there. If you are a big multinational could be a good option, but if you are a SMB I would steer clear of these liars.
Greg Cayo
I recently had the pleasure of interacting with Happiness Engineer Ronald Tueros and I am blown away by the level of customer service provided. He went above and beyond to ensure that our needs were met and our concerns were addressed promptly and professionally. His attention to detail and willingness to assist me with all my needs truly made me feel valued as a customer. Ronald’s professionalism, knowledge, and courteous manner left a lasting impression on us. I cannot thank him enough for his outstanding service and dedication to his work. He is a true asset to the ShipMonk team and I look forward to doing business with him again in the future.
John Lemmer
Dedicated to individual, team, and customer success at all levels. Winning environment, extraordinary solution.
Huhb Gcxd
I want to thank Dennis for the Calm and courtesy of all the questions I asked . We did not understand one thing after speaking to Dennis a few weeks ago. We are able to understand things much better and my team fully understood everything he was very patient in calm when answering questions I love that and everything have been so good since. Dennis you rock and I want to thank you a lot for helping us.
If I could give zero stars, I would. My initial review was about their complete lack of professionalism when my wife was trying to schedule a call for her new business venture for the past month. Their sales associates either rescheduled at the last minute or never showed up at all, and on top of that, they never responded to emails. Of course they had the option to say: sorry we're fully booked and can't have new businesses or Sorry, we will reach out to you to learn about your business and hopefully work together. Instead of addressing this issue, the company chose to retaliate by reaching out to MY employer—who has absolutely nothing to do with the business I personally contacted them about. This level of unprofessionalism and intimidation is a huge red flag. Avoid this company at all costs.
I was referred to this company by my auto transportation company United States hauling for storage and everything worked out perfectly.
Very fast and accurate on my orders
Shipmonk was a great company I work with. All the lead and my manager was really nice and helpful. I was grateful to work with shipmonk and I have learned all from them. I want to thanks my manager Louis for giving me chance to become an employee at wholesale.
I worked here cool environment
Excellent attention and speed in the process
DO NOT USE THIS COMPANY!Customer service is awful. During peak times they take over 8 days to get our orders. There’s tons of hidden fees. The storage fees are not detailed. Charging ridiculous peak fees, fuel surcharges and residential charges. Blaming it on carriers. Which is a lie.If you try to close your account watch out- they will withdraw money from your bank account. Over charge you for pick fees on your last order and refuse you access.Stay away from these guys if you can help it. They don’t care about your business. They just care about making money.
H U G E
Dhl office
They load pretty fast
Good space and Comfort to park and make your Delivery
There is a company that receives dry cargo" this company you have to make an appointment to deliver the loads.
This company is based in Fort Lauderdale near Route 95.
Restaurantji Recommends
Don't waste your time, and most importantly your money
I have been using this company for about 2 months now. I was lied to on the introductory sales call about pricing/services. It sounded simple and too good to be true and it was. There are many hidden fees that you don't see. When I drop off product, no one is there to receive it and every time is a struggle to get in there. If you are a big multinational could be a good option, but if you are a SMB I would steer clear of these liars.
I recently had the pleasure of interacting with Happiness Engineer Ronald Tueros and I am blown away by the level of customer service provided. He went above and beyond to ensure that our needs were met and our concerns were addressed promptly and professionally. His attention to detail and willingness to assist me with all my needs truly made me feel valued as a customer. Ronald’s professionalism, knowledge, and courteous manner left a lasting impression on us. I cannot thank him enough for his outstanding service and dedication to his work. He is a true asset to the ShipMonk team and I look forward to doing business with him again in the future.
Dedicated to individual, team, and customer success at all levels. Winning environment, extraordinary solution.
I want to thank Dennis for the Calm and courtesy of all the questions I asked . We did not understand one thing after speaking to Dennis a few weeks ago. We are able to understand things much better and my team fully understood everything he was very patient in calm when answering questions I love that and everything have been so good since. Dennis you rock and I want to thank you a lot for helping us.
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