Response to owner. In regards to the ye blank review .
Here goes.
I went to your restaurant , since I had passed by a couple times before. Thought I’d check it out, food looked good on google maps.
It was early morning and it was me and one other customer who was already eating, nobody else . The waitress took my order I asked for a sirloin steak with two eggs. With grits
The one on your menu for $10.99 or $10
She brought out my breakfast quickly , the eggs were good. The toast was good.
The sirloin was really bad very rubbery and hard to chew. I ate maybe about four bites and I left the rest. At most, I ate half of it and as hungry as I was. I left the rest .
The grits had no flavor, no salt or any type of flavor whatsoever. Again, the eggs were good and the toast was good. That was about it. I ate what I could, and when the time came to pay the bill .
The girl handed me a bill that said $16 .
I paid and gave it back to her, and then I remembered it said $10 so I was confused as to why did it say 16?
I got up and grabbed the menu and sure enough the sirloin with two eggs said $10. (On your menu) So I told her I think this bill is not correct , I think you put in the wrong order. At that point I had already paid for it .
She did say sorry and that was about it
So not only did I have really bad food that I couldn’t even finish. (Even as hungry as I was I couldn’t finish the steak nor the grits. )
But I also got overcharged for the food
I ended up paying $19 and change with tip .
My order was small I asked for was a sirloin with grits and two eggs. Nothing else
Left disappointed with the experience, and getting wrongfully charged more than what I was supposed to.
Atmosphere: 5
Food: 1
Service: 3
Rubia Cirigliano
**Review: 2 Stars**
I placed an online order due to my time crunch for breakfast, but when I arrived to pick it up, they hadn’t even received it. They rushed to make the food, which I appreciated at first, but things went downhill from there. Not only did they forget one of the items I ordered, but the breakfast I did get was made incorrectly. I specifically asked for home fries, and instead got hashbrowns. When I called to mention the mistake, I was told to bring it back and they would refund it, but like I was in a time crunch in the first place I didn’t have time to go back. Plus it was not a cheap breakfast for one person I payed over $23 I even left a tip with the online order.
So needless to say the whole experience was frustrating, and while the food wasn’t terrible, the service left a lot to be desired. Unfortunately, I won’t be returning anytime soon.
Food: 3
Service: 1
Mark Sullivan
Best fruit bowl available in Broward County before noon, great service, excellent expresso and bacon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Elizabeth Reyes
BEST PANCAKES EVERRRR LOVED IT! very small adorable location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries, Pancakes Or
Howard Hoffman
Food and service always top notch.
Atmosphere: 3
Food: 5
Service: 5
Steven DeSimone
Simple Cafe has amazing service. Delicious food, prepared with care. Will return
Atmosphere: 4
Food: 5
Service: 5
James Giordano
Briegel was extremely hospitable, kind, and welcoming! All of his recommendations were amazing! Great menu with good selection of breakfast and lunch items. 10/10 will be making this a regular stop!
Atmosphere: 5
Food: 5
Service: 5
Tom Timmons
Crepe was excellent!! Great service by Shannyn and Morena!!!
Atmosphere: 5
Food: 5
Service: 5
NTee
Good, bad, ugly. Owner must be the chef? Only professional guy in the joint. Hollandaise was really bechamel. That's okay. It was good, but not hollandaise. Struggled for mediocre service. Bad and worse could describe the 2 gritty waitresses. I didnt need ambiance, just comfort- didnt get it.
Atmosphere: 1
Food: 4
Service: 1
david ash
Been a customer of Chef Sylvain for 30 years. He is the chef and thr food is wonderful BUT his wait staff is horrible. They know nothing about customer service and after yesterday i wont be back. Having to wait 15 minutes to order because the waitress doesnt know the new computer is not acceptable especially when she never looked up or acknowledged me. I tipped her 30% to show her that’s all about the customer!!! Sorry sylvain, i wont return
Terrible customer service. I ordered from Uber Eats and got the wrong order delivered to me and they refused to do anything to help. They didn’t even offer an apology.
Atmosphere: 1
Food: 1
Service: 1
Sam Perks
I just discovered this local cafe and I was so impressed. The staff is friendly, fun, and personable; and the food is nothing short of outstanding. French toast was some of the best I can remember having, and the menu is diverse while still offering all of the classics. Can’t wait to return, and would highly recommend.
Parking: Tons of parking all around. Had no trouble finding a spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sylvains Frittata, Hashbrowns, Toast, Sausage, French Toast Short Stack 2
Jordan Desmet
The food was pretty good. Classic diner food with a few things on the menu that were unexpected. Food was tasty, came out quick, and our order was correct.
Service was overall good and the staff was friendly.
Response to owner.
In regards to the ye blank review .
Here goes.
I went to your restaurant , since I had passed by a couple times before. Thought I’d check it out, food looked good on google maps.
It was early morning and it was me and one other customer who was already eating, nobody else .
The waitress took my order I asked for a sirloin steak with two eggs. With grits
The one on your menu for $10.99 or $10
She brought out my breakfast quickly , the eggs were good. The toast was good.
The sirloin was really bad very rubbery and hard to chew. I ate maybe about four bites and I left the rest. At most, I ate half of it and as hungry as I was. I left the rest .
The grits had no flavor, no salt or any type of flavor whatsoever.
Again, the eggs were good and the toast was good. That was about it.
I ate what I could, and when the time came to pay the bill .
The girl handed me a bill that said $16 .
I paid and gave it back to her, and then I remembered it said $10 so I was confused as to why did it say 16?
I got up and grabbed the menu and sure enough the sirloin with two eggs said $10. (On your menu)
So I told her I think this bill is not correct , I think you put in the wrong order. At that point I had already paid for it .
She did say sorry and that was about it
So not only did I have really bad food that I couldn’t even finish. (Even as hungry as I was I couldn’t finish the steak nor the grits. )
But I also got overcharged for the food
I ended up paying $19 and change with tip .
My order was small
I asked for was a sirloin with grits and two eggs. Nothing else
Left disappointed with the experience, and getting wrongfully charged more than what I was supposed to.
Atmosphere: 5
Food: 1
Service: 3
**Review: 2 Stars**
I placed an online order due to my time crunch for breakfast, but when I arrived to pick it up, they hadn’t even received it. They rushed to make the food, which I appreciated at first, but things went downhill from there. Not only did they forget one of the items I ordered, but the breakfast I did get was made incorrectly. I specifically asked for home fries, and instead got hashbrowns. When I called to mention the mistake, I was told to bring it back and they would refund it, but like I was in a time crunch in the first place I didn’t have time to go back. Plus it was not a cheap breakfast for one person I payed over $23 I even left a tip with the online order.
So needless to say the whole experience was frustrating, and while the food wasn’t terrible, the service left a lot to be desired. Unfortunately, I won’t be returning anytime soon.
Food: 3
Service: 1
Best fruit bowl available in Broward County before noon, great service, excellent expresso and bacon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
BEST PANCAKES EVERRRR LOVED IT!
very small adorable location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries, Pancakes Or
Food and service always top notch.
Atmosphere: 3
Food: 5
Service: 5
Simple Cafe has amazing service. Delicious food, prepared with care. Will return
Atmosphere: 4
Food: 5
Service: 5
Briegel was extremely hospitable, kind, and welcoming! All of his recommendations were amazing! Great menu with good selection of breakfast and lunch items. 10/10 will be making this a regular stop!
Atmosphere: 5
Food: 5
Service: 5
Crepe was excellent!! Great service by Shannyn and Morena!!!
Atmosphere: 5
Food: 5
Service: 5
Good, bad, ugly.
Owner must be the chef? Only professional guy in the joint.
Hollandaise was really bechamel. That's okay. It was good, but not hollandaise.
Struggled for mediocre service. Bad and worse could describe the 2 gritty waitresses.
I didnt need ambiance, just comfort- didnt get it.
Atmosphere: 1
Food: 4
Service: 1
Been a customer of Chef Sylvain for 30 years. He is the chef and thr food is wonderful BUT his wait staff is horrible. They know nothing about customer service and after yesterday i wont be back. Having to wait 15 minutes to order because the waitress doesnt know the new computer is not acceptable especially when she never looked up or acknowledged me. I tipped her 30% to show her that’s all about the customer!!! Sorry sylvain, i wont return
Perhaps
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Best French Dip sandwich I’ve had
Atmosphere: 5
Food: 5
Service: 5
About 45 minutes waiting for our food
Atmosphere: 3
Food: 5
Service: 1
Terrible customer service. I ordered from Uber Eats and got the wrong order delivered to me and they refused to do anything to help. They didn’t even offer an apology.
Atmosphere: 1
Food: 1
Service: 1
I just discovered this local cafe and I was so impressed. The staff is friendly, fun, and personable; and the food is nothing short of outstanding. French toast was some of the best I can remember having, and the menu is diverse while still offering all of the classics. Can’t wait to return, and would highly recommend.
Parking: Tons of parking all around. Had no trouble finding a spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sylvains Frittata, Hashbrowns, Toast, Sausage, French Toast Short Stack 2
The food was pretty good. Classic diner food with a few things on the menu that were unexpected. Food was tasty, came out quick, and our order was correct.
Service was overall good and the staff was friendly.
Atmosphere: 4
Food: 4
Service: 3
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