Unprofessional and not used to this type of service. The lady who was making out ice cream was friendly but not professional. She was sampling the ice cream while giving us samples. I even seen her lick her fingers. I was going to walk out but assumed she was going to atleast wash her hands but no she still fixed our ice cream and almost dropped my ice cream but catched it with her hand and still handed to me instead of making a new one. I didn't want to get her fired so I paid for it and then trashed it when I left.
Scooter Ward
Great experience tonight. I was able to special order some ice cream for my niece (pint size) for her birthday and helped to ensure it would not melt on the way home. I brought ice and my cooler but they helped me pack it down with more ice. Above and beyond. We got two waffle cones and the ice cream was great too. Yall check them out. Good times.
Olga Shultc
Great experience. Fast service. Clean place. Convenient parking. Don't be afraid of negative reviews!)
Matt Codding
Old reviews were very negative. Some things must of changed. It is in the same lobby as a Dunkin, so maybe ice cream is an afterthought.
Very good experience tho!
Atmosphere: 4
Food: 5
Service: 5
Katelyn Lacy
Stood at the counter for a while without being acknowledge. Workers not friendly at all! Very rude.
Atmosphere: 2
Service: 1
Lori Holmes
Went drive thru. Paid $20 for 2 small milkshakes and a medium milkshake. We had to pull up. Waited 10 minutes outside in the car. NO ONE WAS THERE! Just about the time I worked up a good mad I went in and they still wasn't ready. Just about the time I was going to ask for a refund the chick finally went out a different door headed the car where my hubby was sitting. The so called milkshakes were chocolate milk with chips of ice floating in them. They didn't have any thickness at all. WE WILL NEVER ORDER FROM THERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Cassandra Graupner
Stood there 22 minutes to be literally ignored. I worked customer service 22 years and so I was willing to be patient, but to be completely ignored for more than 20 minutes with only 4 customers total was a complete failure. It looked like there was only 2 ppl in the store all together which screams not only failure on mngmt, but also a severe security issue.
Atmosphere: 1
Food: 1
Service: 1
Hollie U
This five star review was earned by Coffey (the employee, not the drink.) It’s rare these days to find someone positive and ready to help who truly seems like they enjoy their job but Miss. Coffey made our experience great. It was a plus that the love potion, Cookie Monster, and Rocky road were delicious too!
Atmosphere: 5
Food: 5
Service: 5
Lisbet Crawford
Very honest workers. Found my purse and put it in the back. My husband was able to pick it quickly. Thank you for being honest
Lisbet Crawford
Just left my purse at this store. Ran back to find it and it had already been spotted and placed in the back. Honest workers here
My husband and I were out on date night an went to Baskin Robbins. Last night. We have both been deathly sick all night. Food poisoning is the worst
DowntownAnggie Brown
Great stop on our road trip! The ladies working were nice and helpful. Delish choices but many were sold out. Clean and updated inside. Good parking. Great ice cream cake options available too. Downside, they were out of hot fudge and full sized spoons and some flavor tags were missing.
Lisbet Crawford
This is a donut shop no matter what anyone calls it
Lisbet Crawford
New manager and assistant manager. Store is spotless. Nicely decorated for Valentines. Very pleased with thee changes
Lisabeth F Crawford
Donuts and coffee are great. This particular store is good with allergies
Unprofessional and not used to this type of service. The lady who was making out ice cream was friendly but not professional. She was sampling the ice cream while giving us samples. I even seen her lick her fingers. I was going to walk out but assumed she was going to atleast wash her hands but no she still fixed our ice cream and almost dropped my ice cream but catched it with her hand and still handed to me instead of making a new one. I didn't want to get her fired so I paid for it and then trashed it when I left.
Great experience tonight. I was able to special order some ice cream for my niece (pint size) for her birthday and helped to ensure it would not melt on the way home. I brought ice and my cooler but they helped me pack it down with more ice. Above and beyond. We got two waffle cones and the ice cream was great too. Yall check them out. Good times.
Great experience. Fast service. Clean place. Convenient parking. Don't be afraid of negative reviews!)
Old reviews were very negative. Some things must of changed. It is in the same lobby as a Dunkin, so maybe ice cream is an afterthought.
Very good experience tho!
Atmosphere: 4
Food: 5
Service: 5
Stood at the counter for a while without being acknowledge. Workers not friendly at all! Very rude.
Atmosphere: 2
Service: 1
Went drive thru. Paid $20 for 2 small milkshakes and a medium milkshake. We had to pull up. Waited 10 minutes outside in the car. NO ONE WAS THERE! Just about the time I worked up a good mad I went in and they still wasn't ready. Just about the time I was going to ask for a refund the chick finally went out a different door headed the car where my hubby was sitting. The so called milkshakes were chocolate milk with chips of ice floating in them. They didn't have any thickness at all. WE WILL NEVER ORDER FROM THERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Stood there 22 minutes to be literally ignored. I worked customer service 22 years and so I was willing to be patient, but to be completely ignored for more than 20 minutes with only 4 customers total was a complete failure. It looked like there was only 2 ppl in the store all together which screams not only failure on mngmt, but also a severe security issue.
Atmosphere: 1
Food: 1
Service: 1
This five star review was earned by Coffey (the employee, not the drink.) It’s rare these days to find someone positive and ready to help who truly seems like they enjoy their job but Miss. Coffey made our experience great. It was a plus that the love potion, Cookie Monster, and Rocky road were delicious too!
Atmosphere: 5
Food: 5
Service: 5
Very honest workers. Found my purse and put it in the back. My husband was able to pick it quickly. Thank you for being honest
Just left my purse at this store. Ran back to find it and it had already been spotted and placed in the back. Honest workers here
Restaurantji Recommends
My husband and I were out on date night an went to Baskin Robbins. Last night. We have both been deathly sick all night. Food poisoning is the worst
Great stop on our road trip! The ladies working were nice and helpful. Delish choices but many were sold out. Clean and updated inside. Good parking. Great ice cream cake options available too. Downside, they were out of hot fudge and full sized spoons and some flavor tags were missing.
This is a donut shop no matter what anyone calls it
New manager and assistant manager. Store is spotless. Nicely decorated for Valentines. Very pleased with thee changes
Donuts and coffee are great. This particular store is good with allergies
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