Ricky and Cornelia we’re so awesome and sweet to my daughter. Amazing customer service and the donuts were so fresh.
Atmosphere: 5
Food: 5
Service: 5
Darren
Very fast drive thru. Friendly service. Thanks!
Ed A
Don’t bother… Self service only No cash accepted and no cashier to take your order, but 9 employees behind the counter watching you trying to figure out the kiosk. And full of attitude when you asked questions
Service: 1
C Nahirny
I went to get the $6 and two donuts. I haven’t been in a Dunkin’ in 3 years and only went because of the Jason Mewes commercial advertising something I thought was a good deal. They have automated their order area but ordering was EXTREMELY confusing. Most places that offer kiosk only either let you click on the item or the related meal. I clicked on the DunKing meal. I had to click on the coffee, the sandwich and the hashbrowns to add to cart…this is counter productive, as if you don’t click on all, they still charge you for the meal. They don’t give you an option for “I don’t want that” or a substitution like Wendy’s and McDonald’s or another fast food chain. I thought I ordered two meals and was charged as two meals. I was NEVER given a receipt. The kiosk did not print anything out. It simply gave me a number. I go to pick up my order (it was sitting there for awhile and I was never called). The lady hands me one container for the donuts and one container for the meals…if I ordered two meals, shouldn’t I have two meal containers? I questioned it and she told me I didn’t order two meals. I pointed out the price and told her I did. On the receipt, it said two meals but did not give two hashbrowns even though I ordered two meals. The lady then proceeds to argue with me and tell me that if I wanted two hashbrowns that I should have ordered it. She then tells me I can go back in line to order another one if I want it. I then let her know that she can refund the order and I’ll order it EXACTLY as she says. She relents and gives me the hashbrowns but tells me that I need to check my order and that she won’t do this every time. I then proceed to tell her not to worry, as I haven’t been here in 3+ years, chances are that I won’t be back. This experience sucked. I was hoping to trade out for my usual breakfast/brunch from other places. Thanks for convincing me to stick with Wendy’s. They don’t mess up as badly as Dunkin did.
Atmosphere: 3
Food: 1
Service: 3
gail
Hate those kiosks but they saw me coming up to the desk and kindly took my order.
Service: 4
Recommended dishes: Doughnut, Bagel
Kayla Trent
The Dunkin in Deland off of Garfield is the best Dunkin around!!! Everyone is always so polite !! I go almost every morning before work and never have to wait long and the order is always correct everyone there needs a raise!!!!!! Not sure what the man’s name is that manages the place but he’s the absolute best!!!
Atmosphere: 5
Food: 5
Service: 5
David Roberts
I can’t believe they ask for a tip for handing your 2 donuts out of the window.
Atmosphere: 2
Food: 5
Service: 2
Robert Land
Absolutely horrendous coffee everytime. We have tried everything. Spoke to manager and they still didn’t understand. They make their coffee 99% sugar and milk and the coffee is basically white. All you can taste is milk and sugar and a hint of coffee. If you want sugar milk this is your place. But if you like to taste coffee don’t come here.
Atmosphere: 1
Food: 1
Service: 1
JimB
Never never never again. Especially don't go inside it's dehumanizing. Obviously some Junior birdman vice president is trying to be a hero cutting corners and trying to be modern. Obviously a climber who steps on even his customers to get someplace.
tim day
Cashless inside is a big let down. But always friendly and focused staff, never a long wait. Always out of stock on maple frosted donuts for some reason. Who keeps eating my dougnuts?
I always go to this Dunkin’ Donuts and today when I went I decided to go inside because the line was long and I was late for school (college) and I had cash to pay and the girl there told me “we don’t take cash if you want to pay cash you have to go in the line and order it from outside or there is nothing she can do. Awful service
Ricky and Cornelia we’re so awesome and sweet to my daughter. Amazing customer service and the donuts were so fresh.
Atmosphere: 5
Food: 5
Service: 5
Very fast drive thru. Friendly service. Thanks!
Don’t bother… Self service only
No cash accepted and no cashier to take your order, but 9 employees behind the counter watching you trying to figure out the kiosk. And full of attitude when you asked questions
Service: 1
I went to get the $6 and two donuts. I haven’t been in a Dunkin’ in 3 years and only went because of the Jason Mewes commercial advertising something I thought was a good deal. They have automated their order area but ordering was EXTREMELY confusing. Most places that offer kiosk only either let you click on the item or the related meal. I clicked on the DunKing meal. I had to click on the coffee, the sandwich and the hashbrowns to add to cart…this is counter productive, as if you don’t click on all, they still charge you for the meal. They don’t give you an option for “I don’t want that” or a substitution like Wendy’s and McDonald’s or another fast food chain. I thought I ordered two meals and was charged as two meals. I was NEVER given a receipt. The kiosk did not print anything out. It simply gave me a number. I go to pick up my order (it was sitting there for awhile and I was never called). The lady hands me one container for the donuts and one container for the meals…if I ordered two meals, shouldn’t I have two meal containers? I questioned it and she told me I didn’t order two meals. I pointed out the price and told her I did. On the receipt, it said two meals but did not give two hashbrowns even though I ordered two meals. The lady then proceeds to argue with me and tell me that if I wanted two hashbrowns that I should have ordered it. She then tells me I can go back in line to order another one if I want it. I then let her know that she can refund the order and I’ll order it EXACTLY as she says. She relents and gives me the hashbrowns but tells me that I need to check my order and that she won’t do this every time. I then proceed to tell her not to worry, as I haven’t been here in 3+ years, chances are that I won’t be back. This experience sucked. I was hoping to trade out for my usual breakfast/brunch from other places. Thanks for convincing me to stick with Wendy’s. They don’t mess up as badly as Dunkin did.
Atmosphere: 3
Food: 1
Service: 3
Hate those kiosks but they saw me coming up to the desk and kindly took my order.
Service: 4
Recommended dishes: Doughnut, Bagel
The Dunkin in Deland off of Garfield is the best Dunkin around!!! Everyone is always so polite !! I go almost every morning before work and never have to wait long and the order is always correct everyone there needs a raise!!!!!! Not sure what the man’s name is that manages the place but he’s the absolute best!!!
Atmosphere: 5
Food: 5
Service: 5
I can’t believe they ask for a tip for handing your 2 donuts out of the window.
Atmosphere: 2
Food: 5
Service: 2
Absolutely horrendous coffee everytime. We have tried everything. Spoke to manager and they still didn’t understand. They make their coffee 99% sugar and milk and the coffee is basically white. All you can taste is milk and sugar and a hint of coffee. If you want sugar milk this is your place. But if you like to taste coffee don’t come here.
Atmosphere: 1
Food: 1
Service: 1
Never never never again. Especially don't go inside it's dehumanizing. Obviously some Junior birdman vice president is trying to be a hero cutting corners and trying to be modern. Obviously a climber who steps on even his customers to get someplace.
Cashless inside is a big let down. But always friendly and focused staff, never a long wait. Always out of stock on maple frosted donuts for some reason. Who keeps eating my dougnuts?
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Ordered a midnight coffee. They did not let it finish brewing before pouring the cup. Made for a very bitter coffee compared to a smooth and good cup.
Atmosphere: 4
Food: 4
Service: 3
The manager has a chip. Not very nice. I won't be going there again
Atmosphere: 1
Food: 1
Service: 1
Food and drinks are the best of any dunkin I’ve been to! Super sweet staff and manager is often there helping the drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Doughnut, Iced Caramel Latte
I always go to this Dunkin’ Donuts and today when I went I decided to go inside because the line was long and I was late for school (college) and I had cash to pay and the girl there told me “we don’t take cash if you want to pay cash you have to go in the line and order it from outside or there is nothing she can do. Awful service
Atmosphere: 1
Food: 1
Service: 1
DD!!! Enough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Croissant, Dunkin' Energy, Doughnut, Iced Latte, Half Dozen Donuts, Hash Browns, Iced Macchiato, Dunkin' Refreshers, Iced Caramel Latte, Muffins, Bagel, Caramel Iced Macchiato
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