December 31st at 8:45pm. Darian (female) at the first window is super rude has a terrible attitude not a good experience
Service: 1
Mandy Haynes
Got my order wrong. Corrected it after having me pay more. I will always pay for what I want but it was a disaster trying to watch them figure it out.
Atmosphere: 3
Food: 4
Service: 3
Ai Hancock
The staff was extremely rude and ignored me when I came in asking about my curbside order I placed an hour before. The manager Joseph accused me of not paying and after showing my receipt still didn’t believe me. Once he finnaly decided to give me my order he tossed the drink cups at me and told me to get them myself. Extremely unsatisfying experience here.
Atmosphere: 1
Service: 1
Rachel Howland
Fast food? People standing around everywhere. Takes forever to get your food. Ordered at 10:22 still waiting almost 20 min later.
Atmosphere: 1
Service: 1
Liz Sutton
Not the old McDonald's Has lost the feeling of a place to eat and met up with friends.
Atmosphere: 2
Food: 3
Service: 2
Maggie Banaszek
I picked up my order tonight all to be rudely rushed through all to wait 20 mins for my food all to come home no cheese on my cheeseburger I ordered and given a vanilla milkshake instead of strawberry. If you can’t have the right workers working go find another job. This McDonald’s I have observed a lot of things but the fact I waited for my order and pregnant at that and they messed up my order.
Food: 1
Service: 1
Ben Smith
The cheeseburgers I used MY rewards points on tasted and looked like they were 3 days old
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Quartz Mations
I would not stop there until Monday because they're out of everything even french fries
Atmosphere: 1
Food: 1
Service: 2
Mohammad Islam
The staff here are the best I’ve ever seen at a McDonalds! This especially includes Christian! Christian overheard mine and my friend’s concerns and immediately resolved it with the best customer service! Give this man a raise ASAP! Everyone was very friendly! The food was also made with good quality and care!
Atmosphere: 5
Food: 5
Service: 5
James Triche
The food quality is not like it was back in the day. 60s,70s,80s and some of the 90s. They need to bring back the original coffee that they had back in the 80s.
Had placed a mobile order for 2 cheeseburgers and a medium fry. Got to the drive through, gave them my code, and when I proceeded to the food window they acted like the didn’t have my order and kept asking me to repeat what I had. They finally told me I needed to park. I waited in the parking spot for 10 minutes on my 2 cheeseburgers and fry. Finally some lady came out and tried to give the wrong order. I once again told her I was waiting on 2 cheeseburgers and a medium fry. Waited another 5 minutes in my car before going inside. When I walked in the doors the self proclaimed manager barked at me to order at the kiosk. I explained my situation and what I was waiting for and he brushed me off saying they’ll get to it. There were numerous other customers inside saying their orders were incorrect, they were missing items, or waiting for extended periods of time, and even the drive through was not busy. This was the worst experience I’ve ever had at a McDonald’s and I would advise you to stay away from this location
Service: 1
Jasmine Stringfield
This is the closet McDonald’s to my house, going to have to drive to a different one from now on. I keep giving them chances! You order through the drive thru and they always always mess something up. We ordered 2 meals and 1 order of fries is always missing. You ask the second window and it’s on the receipt as well and they will not give it to you! We end up always having to go inside. This has happened 3 times. So we decided to do order pickup. Waited 30 mins outside and my husband finally went in and they did not care. The fries were cold too. The employees never seem to be in a good mood either. Worst McDonald’s in Deland
Atmosphere: 1
Food: 2
Service: 1
loriyeye seleck
the people are nice, I always ask for fresh fries ,they just put some on top,the rest are cold and floppy ,their sandwiches are cold ,I have to nuke them ,for the price you should at least get it get it hot .It was right after 11:am food still cold
December 31st at 8:45pm. Darian (female) at the first window is super rude has a terrible attitude not a good experience
Service: 1
Got my order wrong. Corrected it after having me pay more. I will always pay for what I want but it was a disaster trying to watch them figure it out.
Atmosphere: 3
Food: 4
Service: 3
The staff was extremely rude and ignored me when I came in asking about my curbside order I placed an hour before. The manager Joseph accused me of not paying and after showing my receipt still didn’t believe me. Once he finnaly decided to give me my order he tossed the drink cups at me and told me to get them myself. Extremely unsatisfying experience here.
Atmosphere: 1
Service: 1
Fast food? People standing around everywhere. Takes forever to get your food. Ordered at 10:22 still waiting almost 20 min later.
Atmosphere: 1
Service: 1
Not the old McDonald's
Has lost the feeling of a place to eat and met up with friends.
Atmosphere: 2
Food: 3
Service: 2
I picked up my order tonight all to be rudely rushed through all to wait 20 mins for my food all to come home no cheese on my cheeseburger I ordered and given a vanilla milkshake instead of strawberry. If you can’t have the right workers working go find another job. This McDonald’s I have observed a lot of things but the fact I waited for my order and pregnant at that and they messed up my order.
Food: 1
Service: 1
The cheeseburgers I used MY rewards points on tasted and looked like they were 3 days old
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Cheeseburger
I would not stop there until Monday because they're out of everything even french fries
Atmosphere: 1
Food: 1
Service: 2
The staff here are the best I’ve ever seen at a McDonalds! This especially includes Christian! Christian overheard mine and my friend’s concerns and immediately resolved it with the best customer service! Give this man a raise ASAP! Everyone was very friendly! The food was also made with good quality and care!
Atmosphere: 5
Food: 5
Service: 5
The food quality is not like it was back in the day. 60s,70s,80s and some of the 90s. They need to bring back the original coffee that they had back in the 80s.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Had placed a mobile order for 2 cheeseburgers and a medium fry. Got to the drive through, gave them my code, and when I proceeded to the food window they acted like the didn’t have my order and kept asking me to repeat what I had. They finally told me I needed to park. I waited in the parking spot for 10 minutes on my 2 cheeseburgers and fry. Finally some lady came out and tried to give the wrong order. I once again told her I was waiting on 2 cheeseburgers and a medium fry. Waited another 5 minutes in my car before going inside. When I walked in the doors the self proclaimed manager barked at me to order at the kiosk. I explained my situation and what I was waiting for and he brushed me off saying they’ll get to it. There were numerous other customers inside saying their orders were incorrect, they were missing items, or waiting for extended periods of time, and even the drive through was not busy. This was the worst experience I’ve ever had at a McDonald’s and I would advise you to stay away from this location
Service: 1
This is the closet McDonald’s to my house, going to have to drive to a different one from now on. I keep giving them chances! You order through the drive thru and they always always mess something up. We ordered 2 meals and 1 order of fries is always missing. You ask the second window and it’s on the receipt as well and they will not give it to you! We end up always having to go inside. This has happened 3 times. So we decided to do order pickup. Waited 30 mins outside and my husband finally went in and they did not care. The fries were cold too. The employees never seem to be in a good mood either. Worst McDonald’s in Deland
Atmosphere: 1
Food: 2
Service: 1
the people are nice, I always ask for fresh fries ,they just put some on top,the rest are cold and floppy ,their sandwiches are cold ,I have to nuke them ,for the price you should at least get it get it hot .It was right after 11:am food still cold
Atmosphere: 5
Food: 2
Service: 5
Short food. Would not own up. Very disappointed.
Best customer service
Atmosphere: 4
Food: 4
Service: 4
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