Chick-fil-A Atlantic Ave

I found a string of hair in the nuggets. Never thought I’d find something like that. The string of hair was also fried. Absolutely disgusting. Do better!

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Nuggets

Yesterday afternoon I had a spicy chicken sandwich and a chocolate shake without whipped cream… at home within three and a half hours I was vomiting violently!
Previous to this I had eaten oatmeal for breakfast at home. How do I alert the PBC Health Department?

A few days later I spoke to a pleasant customer service Lady about the encounter. “You‘LL hear back from us soon.”
That was a week ago. Like so many modern corporate intities the have systems in play for appearance, but no follow through!
Discouraging state of honorability!

Atmosphere: 5

Food: 1

Service: 5

I like this place I will come back definitely

Atmosphere: 5

Food: 5

Service: 5

Wow never had a bad customer service experience with chick fil an until now. I wanted extra milk on the side for my coffee and she said she couldn’t do that. She finally gave it to me but it wasn’t enough. They make their coffee dark here. When I went back inside and asked for more milk for my coffee she said she couldn’t give me more milk for my coffee and that if I wanted more milk I needed to pay for a kids milk. I then asked you can’t just pour more milk in my coffee? And she said no. She finally agreed for me to go back into my car and grab my coffee to pour more milk in it. I said what’s the difference of just giving it to me on the side so I can add the right amount my self and don’t have to go back to my car for the third time. Never has such bad customer service here. It was a manager that did this too. On their high horse. I’m not going back in for more milk I’ll go buy some at the gas station. Total bs customer service is terrible at this location

Service: 1

Food hot and fresh....super fast and efficient staff especially on a Saturday afternoon

Atmosphere: 5

Food: 5

Service: 4

Terrible service, terrible attitude. They forgot my sauce and I had to drive 10 minutes back. Now I have cold fries and a soggy sandwich nothing but rude employees when I asked for a new one. Terrible place, Elizabeth is terrible. Service is Worse then McDonald’s

Atmosphere: 1

Food: 1

Service: 1

Jan is absolutely amazing! Even though he’s still in training, he already provides outstanding customer service and always has a great smile on his face. He’s friendly, helpful, and makes every interaction a pleasant experience. You can tell he genuinely cares about customers and goes above and beyond to make sure everything runs smoothly. Keep up the great work, Jan — you’re doing an excellent job!

Atmosphere: 5

Food: 5

Service: 5

Always a good place for late night snack.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Waffle

Everything was good as usual

Atmosphere: 5

Food: 5

Service: 5

The staff is fabulous and the food is fantastic! Everyone is so nice and helpful at Chick-fil-A. I love going there!

Atmosphere: 5

Food: 5

Service: 5

First visit at stand alone store not inside a mall. Delighted with options and service personnel delivering food and providing free refills on drink

Atmosphere: 5

Food: 5

Service: 5

Attentive and friendly workers, nice atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Matthew is an amazing associate for chick fil a. Cherish him, I came inside and he was nothing but positivity and blessing.

Atmosphere: 5

Food: 5

Service: 5

I was there on 8/28/25 and I saw a worker screaming at full capacity at another worker for a simple mistake that couldve been fixed easy, then he came out and started yelling again being super rude not showing what chick-fil-a preaches about. I found out his name was Matthew and it made me dissapointed in the customer service.

Atmosphere: 1

Food: 4

Service: 2

I asked for my sauces and NO ice several times, the girl even confirmed it back, and they still didn’t follow either direction. The workers at this location couldn’t care less and this isn’t a one time deal. It’s not hard to just give me what I ordered.

Atmosphere: 3

Food: 5

Service: 2