Chipotle Mexican Grill

Cold food and service... high prices that aren't worth it... dont know why people eat here... terrible...

Atmosphere: 2

Food: 1

Service: 1

Good service

Always a good spot

Atmosphere: 3

Food: 4

Service: 3

Whoever is making your online orders today messed up my order completely. They gave me pork instead of chicken. Never ordering from this location again, I’m very angry.

Well first, the girl making the burrito had her phone tucked into the front of her shirt and having a conversation with someone on the phone while she was taking my order. The phone call was on speakerphone very loud, so basically her and her friend On the other line were preparing what they were going to do tonight. Second, I don't know if she is the manager or what , but another girl there had one of the most angry faces I have seen , she just had a really bad attitude like she is blaming everyone for her bad life decisions.

Best fast food anywhere

Atmosphere: 5

Food: 5

Service: 5

I would like to start by saying that I visit your store at least twice a week and have always enjoyed my experience—until my most recent visit. We came in for the BOGO special, but it was clear your staff was not adequately prepared for the increased crowd, which should have been expected.
My bowl was served with only half the usual portion of rice, and my husband received the same. When we asked about it, we were told they were limiting portions because they were running out. In addition to the disappointing food quality, the staff appeared rude and visibly frustrated, especially the cashier, which made the experience even more unpleasant.
As loyal customers, we were very disappointed with the service and overall experience.

Atmosphere: 1

Food: 1

Service: 1

I visited this Chipotle location at around 10:45 PM on Friday, about 15 minutes before closing. The employee taking my order (an Indian man with a beard) was extremely rude and unprofessional. When he told me there was no white rice, I looked at my boyfriend with a surprised expression. I wasn’t complaining or making a scene. He immediately responded with attitude, saying, “I don’t know what you expect, we close in 10 minutes.” I work in the restaurant industry, so I fully understand end-of-night limitations, and I wasn’t upset about the rice being unavailable. What bothered me was the disrespect. When I told him there was no need to be rude, he doubled down and said my facial expression was “surprising.” As I left, he continued to mock me for reacting to the lack of white rice. There is absolutely no reason to talk to customers that way — especially when they aren’t being rude or demanding. This experience was uncomfortable, unprofessional, and honestly disappointing. I hope this location addresses this behavior because customer service should never look like this.

Service: 5

The two guys working tonight, 11/21 around 9:45pm. Didn’t get y’all’s name but the burrito was insanely well rolled and thank you for the awesome interaction during my visit. Every job needs people like the two of y’all. Great service with some great conversation and laughs.

Atmosphere: 5

Food: 5

Service: 5

good stuff

Atmosphere: 3

Food: 4

Service: 4

WORKERS AT CHIPOTLE NEED TO UNDERSTAND WHAT DOUBLE RICE MEANS IF IM PAYING FOR MY FOOD GIVE ME WHAT I ASK FOR I ASKED FOR DOUBLE RICE AND DOUBLE CHICKEN WHY DID YOU GIVE ME A NORMAL SERVING OF RICE IM NOT GOING TO ARGUE OR FUSS I ONLY ASK ONCE OTHER THEN THAT I WRITING A REVIEW WHEN I COME TO GET FOOD THAT IM WILLING TO PAY FOR GIVE ME WHAT I ASK FOR THANK YOU

Atmosphere: 3

Food: 4

Service: 3

I usually like coming to this location BUT today 11/11 at 1pm. Every freaking person had an attitude problem and looked like they hated their lives. I get it, it can’t be fun working here BUT we all have to work. so suck it up, or freaking leave the customer service industry.

Also, the guy making my burrito would put such a little amount for each item and I had to ask for a little bit more each time. which is obviously uncomfortable for me but annoying for him.

this location needs to have a pep talk with their employees.

Food: 4

Service: 1

This is the worst chipotle I had ever been to. The other reviewer saying you get depression just by walking in is right. EVERY single time we come to this Chipotle we are met by hostile stares and attitude. Everyone we have dealt with there has been so rude, no eye contact or greeting and one employee even chastised me for scanning a coupon at the counter without telling him I had a coupon (I didn’t know?). It almost seems like they all hate their jobs and I don’t know if the manager is hiring people with bad attitude and not training them on customer service, or if the manager is a fostering a hostile work environment, but something about this place is strangely awful.

Atmosphere: 1

Food: 1

Service: 1

Only order in person. Ordering in person has always gone smoothly for me. But never order online or with the app. When you order items that come with sides online or with the app they won't bother with putting all the sides in. I ordered a Carne Asada Kids Quesadilla on the app and they put in neither the drink nor the chips that are supposed to come with it. I guess they don't see any point to putting in the effort to make sure to include everything because they figure that the average person isn't going to drive all the way back to complain about missing sides. If you must order online, open your bag at the store and check everything. Food is always good, though.

Terrible atmosphere , terrible management my order was wrong went to manger to explain and she told me there was nothing wrong with my order I will never go back here ever

Atmosphere: 1

Food: 1

Service: 1