The cashier didnt listen nor communicate through misunderstandings of a language barrier and messed up the entire order.
Atmosphere: 2
Food: 5
Service: 1
Simona Maria
The morning owner is absolutely wonderful , he makes kids feel so special, and carefully checks every single order with a smile on his face. Thank you for being amazing.
Chester Rizzo
Staff was very friendly
Atmosphere: 4
Food: 5
Service: 5
Cami Boo
The donuts were so stale it taste like it was there forever, and the two black ladies I was under had an attitude the whole time like if you have an attitude, don’t come to work
Atmosphere: 3
Food: 1
Service: 2
Greg Stewart
Very efficient and the service is excellent 👌🏽
Atmosphere: 3
Food: 4
Service: 4
Frechelle Arias
Very rude and close 10 minutes before close I walked in at 6:50 and she was cleaning and told me we are closed I told her it says you close at 7:00 and she goes “still closed” pathetic and this isn’t the first time it’s happened at this location.
Atmosphere: 1
Food: 1
Service: 1
Angel Spice
The manager Rasel is so rude with a very nasty attitude to customers. He has no patience when it comes down to what customers want. When trying to make an order he rudely tries to tell a customer what they want instead of a customer telling him what they want to order. It’s so sad that a manager behaves like this. I could never work under a manager who has a nasty attitude. Even the worker that was behind him said he was so wrong to treat customers like that. They apologize for him nasty rude attitude and behavior. I will never again go to this location again to spend my money.
Tracey Dunn
Typical Dunkin donuts
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half Dozen Donuts
Roshawna Baker
The customer service is extremely poor. The man who was there played loud music with foul language. And the woman who was at the register apparently can’t identify basic colors nor understand words. I specifically said “I will have the RED donut and ONE glazed. She gives me one sprinkled and two glazed. Be so serious how could you possibly get that wrong when you work around donuts all day. I didn’t expect much but this just cut the cake. Every place in delray is becoming so ghetto due to the fact that people are literally hiring last options because they don’t pay enough for someone with common sense I guess ?
So disappointing to have to do this but I'm actually baffled. I went to this Dunkin' Sunday morning through drive through and realized after the fact I had left my card at the window. I figured, no big deal, I'll grab it sometime this week when I have time. I was planning to go in tomorrow morning to grab it but then I get a text message from my bank asking this afternoon to verify a $506.95 purchase for a Visa gift card and another $106 in feminine hygiene products... because of this I presumed I had to have dropped it somewhere and misremembered leaving it with Dunkin', so I called Dunkin' to double check and the employee on the line confirms for me that they still have my credit card sitting in their drawer. So my worst fear confirmed and someone working at this location took my credit card information and used it to to purchase things for themselves. Make sure if you come to this location you don't leave your card behind, clearly they aren't paying their employees enough. Police report has been filed.
Job Fields
never had a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
Mike Smith
I’m applying a one star for being in Palm Beach County and not having the option for a plastic straw. My coffee sat in the stupid paper straw. It was no longer usable. I’m ended up. I’m gonna take 15 straws every time. I actually buy a cuppa coffee for now on in my plastic cup
Atmosphere: 3
Food: 4
Service: 3
Evan Sheiman
So slow and tons of homeless and they can’t get an order right. Skip this location!
Atmosphere: 1
Food: 4
Service: 1
Shaun Mesquita
Customer service here is very poor. The staff here don’t seem to care about the customers. Thankfully there’s another location on close by.
They need to clean more
Atmosphere: 3
Food: 2
Service: 5
The cashier didnt listen nor communicate through misunderstandings of a language barrier and messed up the entire order.
Atmosphere: 2
Food: 5
Service: 1
The morning owner is absolutely wonderful , he makes kids feel so special, and carefully checks every single order with a smile on his face. Thank you for being amazing.
Staff was very friendly
Atmosphere: 4
Food: 5
Service: 5
The donuts were so stale it taste like it was there forever, and the two black ladies I was under had an attitude the whole time like if you have an attitude, don’t come to work
Atmosphere: 3
Food: 1
Service: 2
Very efficient and the service is excellent 👌🏽
Atmosphere: 3
Food: 4
Service: 4
Very rude and close 10 minutes before close I walked in at 6:50 and she was cleaning and told me we are closed I told her it says you close at 7:00 and she goes “still closed” pathetic and this isn’t the first time it’s happened at this location.
Atmosphere: 1
Food: 1
Service: 1
The manager Rasel is so rude with a very nasty attitude to customers. He has no patience when it comes down to what customers want. When trying to make an order he rudely tries to tell a customer what they want instead of a customer telling him what they want to order. It’s so sad that a manager behaves like this. I could never work under a manager who has a nasty attitude. Even the worker that was behind him said he was so wrong to treat customers like that. They apologize for him nasty rude attitude and behavior. I will never again go to this location again to spend my money.
Typical Dunkin donuts
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half Dozen Donuts
The customer service is extremely poor. The man who was there played loud music with foul language. And the woman who was at the register apparently can’t identify basic colors nor understand words. I specifically said “I will have the RED donut and ONE glazed. She gives me one sprinkled and two glazed. Be so serious how could you possibly get that wrong when you work around donuts all day. I didn’t expect much but this just cut the cake. Every place in delray is becoming so ghetto due to the fact that people are literally hiring last options because they don’t pay enough for someone with common sense I guess ?
Restaurantji Recommends
So disappointing to have to do this but I'm actually baffled. I went to this Dunkin' Sunday morning through drive through and realized after the fact I had left my card at the window. I figured, no big deal, I'll grab it sometime this week when I have time. I was planning to go in tomorrow morning to grab it but then I get a text message from my bank asking this afternoon to verify a $506.95 purchase for a Visa gift card and another $106 in feminine hygiene products... because of this I presumed I had to have dropped it somewhere and misremembered leaving it with Dunkin', so I called Dunkin' to double check and the employee on the line confirms for me that they still have my credit card sitting in their drawer. So my worst fear confirmed and someone working at this location took my credit card information and used it to to purchase things for themselves. Make sure if you come to this location you don't leave your card behind, clearly they aren't paying their employees enough. Police report has been filed.
never had a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
I’m applying a one star for being in Palm Beach County and not having the option for a plastic straw. My coffee sat in the stupid paper straw. It was no longer usable. I’m ended up. I’m gonna take 15 straws every time. I actually buy a cuppa coffee for now on in my plastic cup
Atmosphere: 3
Food: 4
Service: 3
So slow and tons of homeless and they can’t get an order right. Skip this location!
Atmosphere: 1
Food: 4
Service: 1
Customer service here is very poor. The staff here don’t seem to care about the customers. Thankfully there’s another location on close by.
Loading...