The customer service is extremely poor. The man who was there played loud music with foul language. And the woman who was at the register apparently can’t identify basic colors nor understand words. I specifically said “I will have the RED donut and ONE glazed. She gives me one sprinkled and two glazed. Be so serious how could you possibly get that wrong when you work around donuts all day. I didn’t expect much but this just cut the cake. Every place in delray is becoming so ghetto due to the fact that people are literally hiring last options because they don’t pay enough for someone with common sense I guess ?
Curran Volpe
So disappointing to have to do this but I'm actually baffled. I went to this Dunkin' Sunday morning through drive through and realized after the fact I had left my card at the window. I figured, no big deal, I'll grab it sometime this week when I have time. I was planning to go in tomorrow morning to grab it but then I get a text message from my bank asking this afternoon to verify a $506.95 purchase for a Visa gift card and another $106 in feminine hygiene products... because of this I presumed I had to have dropped it somewhere and misremembered leaving it with Dunkin', so I called Dunkin' to double check and the employee on the line confirms for me that they still have my credit card sitting in their drawer. So my worst fear confirmed and someone working at this location took my credit card information and used it to to purchase things for themselves. Make sure if you come to this location you don't leave your card behind, clearly they aren't paying their employees enough. Police report has been filed.
Job Fields
never had a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
Mike Smith
I’m applying a one star for being in Palm Beach County and not having the option for a plastic straw. My coffee sat in the stupid paper straw. It was no longer usable. I’m ended up. I’m gonna take 15 straws every time. I actually buy a cuppa coffee for now on in my plastic cup
Atmosphere: 3
Food: 4
Service: 3
Evan Sheiman
So slow and tons of homeless and they can’t get an order right. Skip this location!
Atmosphere: 1
Food: 4
Service: 1
Shaun Mesquita
Customer service here is very poor. The staff here don’t seem to care about the customers. Thankfully there’s another location on close by.
Ronal Bordenave
I really like dunkin'
Atmosphere: 5
Food: 5
Service: 5
Adrian Villarevia
Middle Eastern woman in her 20s constantly on a call, I TIPPED and she gave me a single piece of cheese and peperoni
Atmosphere: 2
Food: 3
Service: 2
Bobby Evans
Staff is good, Angel and Sarah are wonderful there!
Absolutely terrible. Asked for strawberry jam towards the end of the line. And the guy got mad about it and told me I should have asked for it at the beginning. Terrible customer service. Wouldn’t be surprised if he was racist.
The customer service is extremely poor. The man who was there played loud music with foul language. And the woman who was at the register apparently can’t identify basic colors nor understand words. I specifically said “I will have the RED donut and ONE glazed. She gives me one sprinkled and two glazed. Be so serious how could you possibly get that wrong when you work around donuts all day. I didn’t expect much but this just cut the cake. Every place in delray is becoming so ghetto due to the fact that people are literally hiring last options because they don’t pay enough for someone with common sense I guess ?
So disappointing to have to do this but I'm actually baffled. I went to this Dunkin' Sunday morning through drive through and realized after the fact I had left my card at the window. I figured, no big deal, I'll grab it sometime this week when I have time. I was planning to go in tomorrow morning to grab it but then I get a text message from my bank asking this afternoon to verify a $506.95 purchase for a Visa gift card and another $106 in feminine hygiene products... because of this I presumed I had to have dropped it somewhere and misremembered leaving it with Dunkin', so I called Dunkin' to double check and the employee on the line confirms for me that they still have my credit card sitting in their drawer. So my worst fear confirmed and someone working at this location took my credit card information and used it to to purchase things for themselves. Make sure if you come to this location you don't leave your card behind, clearly they aren't paying their employees enough. Police report has been filed.
never had a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
I’m applying a one star for being in Palm Beach County and not having the option for a plastic straw. My coffee sat in the stupid paper straw. It was no longer usable. I’m ended up. I’m gonna take 15 straws every time. I actually buy a cuppa coffee for now on in my plastic cup
Atmosphere: 3
Food: 4
Service: 3
So slow and tons of homeless and they can’t get an order right. Skip this location!
Atmosphere: 1
Food: 4
Service: 1
Customer service here is very poor. The staff here don’t seem to care about the customers. Thankfully there’s another location on close by.
I really like dunkin'
Atmosphere: 5
Food: 5
Service: 5
Middle Eastern woman in her 20s constantly on a call, I TIPPED and she gave me a single piece of cheese and peperoni
Atmosphere: 2
Food: 3
Service: 2
Staff is good, Angel and Sarah are wonderful there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Munchkins Donut Hole Treats
Absolutely terrible. Asked for strawberry jam towards the end of the line. And the guy got mad about it and told me I should have asked for it at the beginning. Terrible customer service. Wouldn’t be surprised if he was racist.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Don’t wasn’t your time after 4pm . only decent person in there is the guy Andres
Ate donuts and Hot coffee, yummy , can't wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I mean, what am I going to say? It's Dunkin. Grab n go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Donuts, Bagels
I used to love their sandwiches when I was
Atmosphere: 5
Food: 5
Service: 4
I used to love their sandwiches when I was
Atmosphere: 5
Food: 5
Service: 4
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