Jack's Pizzeria & Italian Restaurant

I have eaten here quite a few times.
The food is always good & the service is wonderful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Rolls, Italian, Slice, Chicken Parmesan

Pizza thin and crispy very good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian

They have the best pizza. The servers and cashier, however, think the place is their personal salon. They were standing in the kitchen doing each others hair. When we said something, they giggled and proceeded doing their hair while taking orders and serving food.

Atmosphere: 2

Food: 5

Service: 2

Very good pizza, glad I found Jacks!

Amazing pizza spot. My go to

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

Over two hours of my order, the pizza was like cardboard. They gave me some story about the guy got in a car. Accident told me they were gonna make me a brand new PIZZA sent me the old PIZZA. I called them back. The guy put me on with a pizza guy who says he’s going to send me another pizza. It’s been an hour and 20 minutes and now they’re closed and I didn’t get a pizza.
I explained to them that we were going out and I needed my food. They didn’t seem too interested in the fact of trying to offer me a free pizza or any kind of credit. Then the chicken on the chicken salad was hard because I guess it was three hours old by the time I got it
I will go in and try to speak to somebody and if I don’t get any results, I will dispute my entire charge
This is unacceptable and nobody seems to care to make it up to the customer when it’s completely 100% their fault it’s not my problem. Your delivery guy got an accident.
Very unprofessional that the person taking the order puts you on the phone with the person making the pizza .

Let’s talk about previous visits every time I get my food and I order an item with sauce three of the sauce is all over the inside in the bag when I talk to them about it they tell me oh it’s because we put so much. It’s not so much. It’s because you’re delivery guy doesn’t take care of the food that he’s delivering. He carries it any old way.
It might be a wise idea to invest in some leakproof containers, so your customers sauce is not all over all the other items in the bag .

Nine out of 10 their food is good. They just have minor problems and left this customer service skills to be able to take care of the customer properly.

Thank You...
And I’m a constant order and I spent between 50 and $100 every time I order and I order at a rate of almost one to two times a week .
If you don’t make this right, you will lose my business.

I understand maybe you couldn’t deliver the pizza tonight but maybe a phone call would’ve been nice and a little bit of empathy instead of acting like it’s the customers fault !!!!!
And this takeout order took place this evening .
And on top of it all every time I give a $10 tip no matter what the price of the order is even if the order is $50 I still give 20% and to be treated like this is horrible !

I guess you can say kind of pissy about it !!!!

Atmosphere: 1

Food: 1

Service: 1

The pizza I ordered was probably the worst pizza I have ever had in my entire life it tasted like cardboard the place is dirty and I threw it out after eating one slice

Atmosphere: 1

Food: 1

Service: 1

Been coming for 13 years. Luv it and all the staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Salad, Garlic Rolls, Italian, Slice

I mean ,you go here for the food, not the near chaos at the counter or the basic dining room . The pizza is terrific but don't sleep on the gnocci or pasta e faglio .

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Garlic Rolls, Large Cheese Pizza, Meat Sauce

This is my First time here & it was awesome!! as soon as I entered, I was greeted by a beautiful, warm and friendly woman! Aunt, you could see this was a family run business… Young daughter with her apron on and a teenage son.

I didn’t catch her name, but I met John, who was making the pizzas. Told him it was my first time here because I had a crazy craving for pizza! I’m a New Yorker so I’m a bit of a pizza snob like most NY’ers! ? but John told me they had been around for 25 years and as soon as I took a bite… I was thrilled!

The PIZZA WAS PHENOMENAL!! I Truly felt like I was grabbing a slice up in NYC!!

Thank you, John and thanks to your family! We will absolutely be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Slice

Great food, great service, the atmosphere is great. Cheesesteak and fries. Great experience

Atmosphere: 5

Food: 5

Service: 5

Great food

Food: 5

Service: 5

Recommended dishes: Greek Salad, Garlic Rolls, Italian

Gem of a neighborhood Italian greasy spoon. Its the real deal. Best pizza in the area

Atmosphere: 4

Food: 5

Service: 4

Your local Italian Pizzeria. With good generous potions
At a reasonable price

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Garlic Rolls, Chicken Parmesan

First time there and I ordered a medium cheese pizza. It was think crust and delicious. Reminded me of the New Jersey boardwalk Pizza I had when I was a kid (even though it's NY style). I definitely go back!

Parking: Plenty of parking

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza