My 2 pizzas got delivered and they look like multiple pizzas were put together to make them. Pizzas are supposed to be round and these were all different sizes not even close to round. Worst presentation. Looks like they are pulling a chuck-e-cheese and recycling old pizzas.
Ebony Harvey
Rude and unhelpful staff.
Cynda Damron
I recently went to Marcos with my boyfriend and during the duration of waiting for our pizza, we noticed that none of the staff members wore gloves OR washed their hands before preparing food. One member went from folding boxes and stocking paper products straight to preparing food for other customers. Did not take the time to wash their hands.
To find that the two employees were too busy talking to each other to realize they gave us thw wrong pizza from what we ordered and paid for.
On another note, I understand that some work places allow you to play music to help you focus or help the time move by faster, but I do think it's inappropriate to play gang rap music in the store. Just for the simple reason that you are representing your service and the company you are working for. If it was a cleaner music it wouldn't be so bad.
Long story short, we got the wrong pizza from what we paid for and nobody washed their hands once in the whole 30 minutes we were in the store. I will not be returning. Marcos was really good the first time, but the 2nd time was not as great.
Sheri James-Morehead
I love the sandwiches and pizza
Michelle McCoy
The driver didn’t give my daughter her salad. We called right away and the driver was supposed to turn around and get it to us. No one comes, so then we called and they said they’ll have one sent out. After waiting over an hour with no salad, we called back and all they have to say is “sorry, here’s a credit for the salad.” So now my daughter doesn’t have dinner. And it’s too late because she has to get to bed for soccer the following day. Don’t order delivery.
Jacob Horsley
Ordered Pizza from here for Delivery. It was wrong and was told they would take my name and number for a credit on a future order. Called tonight to find out there were no notes put on my account and was told they couldn’t honor the previous mistake. Will be sending corporate my order info and photo I took of the wrong pizza along with the negative statements overheard through the phone about it. Also the manager refused to get on the phone with me. I have no problem with someone making a mistake and then making it right but when I’m told it would be fixed then told that was a lie I cannot honor that.
Hunter Bondz
The last time I was at marcos pizza the employees were talking really loudly about there wild bedroom adventures. while there were kids in the lobby. I ordered delivery this time and they forgot every single sauce. nobody answers the phone either. been on hold for 15 minutes already.
Oshkosh, WI
#AnywhereElseForPizza
Weston Virchow
I’m making this complaint because if I was an owner of a pizza franchise, then I would want to know what my employees are doing. At 8:34, I made an online order 165344378. The estimated pick up time was 8:54 PM, so we went to the Marcos in Spanish Fork at about 9:05 PM. I went in and nobody would come up to the desk and two guys said they were off the clock. Finally, a girl came to The desk and asked if she could help. I told her that I had an online order and she asked for my name and couldn’t find it so then I gave her the order number and she then told me that it got canceled. I asked her how it could’ve got canceled because I didn’t cancel it. There was a girl sitting eating some cheese sticks at one of the tables and said that she was the one who canceled it and I asked her, why would she cancel it and she said they were behind and her tooth was hurting. When I got there, there was nobody making any pizzas and just a bunch of Teenagers messing around in the back. The girl sitting down eating her cheese bread happened to be the manager at the time. And I asked her why she would cancel somebody’s order if she knew they were going to come and pick it up. She said she didn’t have enough staff and that she just had to cancel the Order. In my opinion, you don’t just cancel someone’s order because you can’t keep up. If anything it might be a little bit later than expected, but there was no confirmation email or anything letting me know that the order was canceled. The store doesn’t close until 12 PM, so why would you cancel Orders?That is not how you do business and she just kept saying well my tooth hurt as she was eating her cheese sticks, which is very ironic as she canceled our food and she had time to fix her own. This place is very unprofessional and don’t think I will be going back. And I’m gonna share my experience with others as well to let them know of the chaos that goes on at this pizza place. if zero was an option… I would give this place zero out of five stars! What a joke! I hope someone will fix this problem. If I owned this part of the franchise, I would not want a manager like this just canceling potential revenue because she can’t keep up!!
Bill Maybee
We were so happy you opened in Delray Beach, Marcos is our fav chain pizza. The first 3 times we ordered were great. Last night we ordered a large half sausage half double pepperoni delivered. We got a half sausage one quarter pepperoni. The pepperoni side had only half cheese. The center of a couple slices was just crust with sauce and a few pepperonis. To boot they said 30 minute delivery when we ordered and it took almost an hour and the pie was just barely warm when we got it! It's a shame that our go to pizza place went to s*** so quickly, Little Caesars here we come!!!
Food: 1
Service: 1
haram elahi
Abdullah did a great job one of the best pizza i have ever had all the staff was great and the store was quite clean
The best pizza and service I’ve had in a long time. The manager Moe personally greeted me and quickly took care of my order, making the experience even more memorable.
Atmosphere: 5
Food: 5
Service: 5
Julie Brooks
So far, out of all the local pizza places (and we've tried them all!), Marcos is delicious and our new go-to! Plain cheese pizza is great, and the veggie cauliflower crust is amazing, so flavorful!
Atmosphere: 5
Food: 5
Service: 5
Ruth Stephens
This was the 2nd week in a row that we ordered pizza here. Love it! Highly recommend! Edit to add that we ordered again for the third week in a row and still love it!
Atmosphere: 5
Food: 5
Service: 5
todd malorzo
The worst most unappealing and cold dry steak and cheese sandwich I've ever came across. and rotten lettuce. And for most it's not a steak cut of meat. It's Roast beef . . Call it what it is a roast beef and cheese sandwich.so you expectation are lowered. . And that being kind . And I've been a corporate Foodservice director for over 30 years. . Shame full.. your better then that. . Went straight to the trash can .
Stay away from that place
Atmosphere: 1
Food: 1
Service: 1
Evert Doyle
Just ordered and ate a medium thin crust meatball pizza and it was Awesome! I’ll Never order from Dominoes Again! This place is my new Pizza Joint! And very good prices also! Way To Go Marcos Pizza! ⭐️⭐️⭐️⭐️⭐️
My 2 pizzas got delivered and they look like multiple pizzas were put together to make them. Pizzas are supposed to be round and these were all different sizes not even close to round. Worst presentation. Looks like they are pulling a chuck-e-cheese and recycling old pizzas.
Rude and unhelpful staff.
I recently went to Marcos with my boyfriend and during the duration of waiting for our pizza, we noticed that none of the staff members wore gloves OR washed their hands before preparing food. One member went from folding boxes and stocking paper products straight to preparing food for other customers. Did not take the time to wash their hands. To find that the two employees were too busy talking to each other to realize they gave us thw wrong pizza from what we ordered and paid for. On another note, I understand that some work places allow you to play music to help you focus or help the time move by faster, but I do think it's inappropriate to play gang rap music in the store. Just for the simple reason that you are representing your service and the company you are working for. If it was a cleaner music it wouldn't be so bad. Long story short, we got the wrong pizza from what we paid for and nobody washed their hands once in the whole 30 minutes we were in the store. I will not be returning. Marcos was really good the first time, but the 2nd time was not as great.
I love the sandwiches and pizza
The driver didn’t give my daughter her salad. We called right away and the driver was supposed to turn around and get it to us. No one comes, so then we called and they said they’ll have one sent out. After waiting over an hour with no salad, we called back and all they have to say is “sorry, here’s a credit for the salad.” So now my daughter doesn’t have dinner. And it’s too late because she has to get to bed for soccer the following day. Don’t order delivery.
Ordered Pizza from here for Delivery. It was wrong and was told they would take my name and number for a credit on a future order. Called tonight to find out there were no notes put on my account and was told they couldn’t honor the previous mistake. Will be sending corporate my order info and photo I took of the wrong pizza along with the negative statements overheard through the phone about it. Also the manager refused to get on the phone with me. I have no problem with someone making a mistake and then making it right but when I’m told it would be fixed then told that was a lie I cannot honor that.
The last time I was at marcos pizza the employees were talking really loudly about there wild bedroom adventures. while there were kids in the lobby. I ordered delivery this time and they forgot every single sauce. nobody answers the phone either. been on hold for 15 minutes already. Oshkosh, WI #AnywhereElseForPizza
I’m making this complaint because if I was an owner of a pizza franchise, then I would want to know what my employees are doing. At 8:34, I made an online order 165344378. The estimated pick up time was 8:54 PM, so we went to the Marcos in Spanish Fork at about 9:05 PM. I went in and nobody would come up to the desk and two guys said they were off the clock. Finally, a girl came to The desk and asked if she could help. I told her that I had an online order and she asked for my name and couldn’t find it so then I gave her the order number and she then told me that it got canceled. I asked her how it could’ve got canceled because I didn’t cancel it. There was a girl sitting eating some cheese sticks at one of the tables and said that she was the one who canceled it and I asked her, why would she cancel it and she said they were behind and her tooth was hurting. When I got there, there was nobody making any pizzas and just a bunch of Teenagers messing around in the back. The girl sitting down eating her cheese bread happened to be the manager at the time. And I asked her why she would cancel somebody’s order if she knew they were going to come and pick it up. She said she didn’t have enough staff and that she just had to cancel the Order. In my opinion, you don’t just cancel someone’s order because you can’t keep up. If anything it might be a little bit later than expected, but there was no confirmation email or anything letting me know that the order was canceled. The store doesn’t close until 12 PM, so why would you cancel Orders?That is not how you do business and she just kept saying well my tooth hurt as she was eating her cheese sticks, which is very ironic as she canceled our food and she had time to fix her own. This place is very unprofessional and don’t think I will be going back. And I’m gonna share my experience with others as well to let them know of the chaos that goes on at this pizza place. if zero was an option… I would give this place zero out of five stars! What a joke! I hope someone will fix this problem. If I owned this part of the franchise, I would not want a manager like this just canceling potential revenue because she can’t keep up!!
We were so happy you opened in Delray Beach, Marcos is our fav chain pizza.
The first 3 times we ordered were great.
Last night we ordered a large half sausage half double pepperoni delivered.
We got a half sausage one quarter pepperoni. The pepperoni side had only half cheese. The center of a couple slices was just crust with sauce and a few pepperonis.
To boot they said 30 minute delivery when we ordered and it took almost an hour and the pie was just barely warm when we got it!
It's a shame that our go to pizza place went to s*** so quickly,
Little Caesars here we come!!!
Food: 1
Service: 1
Abdullah did a great job one of the best pizza i have ever had all the staff was great and the store was quite clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Packet, Breadsticks
Restaurantji Recommends
The best pizza and service I’ve had in a long time. The manager Moe personally greeted me and quickly took care of my order, making the experience even more memorable.
Atmosphere: 5
Food: 5
Service: 5
So far, out of all the local pizza places (and we've tried them all!), Marcos is delicious and our new go-to!
Plain cheese pizza is great, and the veggie cauliflower crust is amazing, so flavorful!
Atmosphere: 5
Food: 5
Service: 5
This was the 2nd week in a row that we ordered pizza here. Love it! Highly recommend!
Edit to add that we ordered again for the third week in a row and still love it!
Atmosphere: 5
Food: 5
Service: 5
The worst most unappealing and cold dry steak and cheese sandwich I've ever came across. and rotten lettuce. And for most it's not a steak cut of meat. It's
Roast beef . . Call it what it is a roast beef and cheese sandwich.so you expectation are lowered. . And that being kind . And I've been a corporate Foodservice director for over 30 years. .
Shame full.. your better then that. . Went straight to the trash can .
Stay away from that place
Atmosphere: 1
Food: 1
Service: 1
Just ordered and ate a medium thin crust meatball pizza and it was Awesome! I’ll Never order from Dominoes Again! This place is my new Pizza Joint! And very good prices also! Way To Go Marcos Pizza! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
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