Papa Johns Pizza

Perfect

Atmosphere: 5

Food: 5

Service: 5

Customer Service at this store is awful!

Atmosphere: 1

Service: 1

We got our pizza lady working there she make that for us and it’s taste so good 😊 hardworking team thank you Esther for making us fond of pizza again . You are sweet and hard working person be blessed

Atmosphere: 5

Food: 5

Service: 5

I stopped by this pizzeria and had a really unpleasant experience. When I arrived, the person at the counter wasn’t doing anything but didn’t acknowledge me or offer any help. I stood there waiting, and after a while I had to call out to get their attention. The woman just said, “Wait a second,” with no sense of urgency or customer service.

I understand places can get busy, but this wasn’t the case — it simply felt like they didn’t care. There was no greeting, no effort, and no apology for the wait. It completely ruined the experience for me. I really hope the management improves their staff’s attitude toward customers because this kind of service is unacceptable.

Service: 1

Goodness, so surprised! I've been ordering pizza here gor the last 15 months and this is the very first time that I'm somewhat disappointed. Felt the pizza had a really big width in just crust, limited cheese and limited sauce. Hope you all make the necessary adjustments cause the pizza was phenomenal before this. Will give you the benefit of the doubt and will place another order. Keep up the good work you were doing before!

Atmosphere: 4

Food: 3

Service: 4

I’ve been ordering from here for years but in the past couple months quality has really seemed to dropped. I order a papa dia with all the cheese I can get and they have been extremely light on the cheese lately, the one I got today was even burned and misshapened. I am not sure what has changed but I think I might wait til after the holidays to see if there has been any turn over and hopefully the quality will go back up. If not, I’ll see if my old Dominos down the street has gotten any better - they are closer anyways.

Atmosphere: 5

Food: 2

Service: 5

I definitely should have checked the reviews before ordering from here. I order 2pz, 6wngs, cheese bread and 2 drinks. Everything arrived terribly. The pizzas were burnt underneath and greasy. The cheese bread were flat. I called and complained and wanted a refund. The girl on the phone said she would full refund me to get me off the phone but I asked for the amount, thats when she truly said that messed up again and said she couldn't fully refund me bc it was a big order. She yet again inconvenienced by letting me know that all she could do was send a new nasty order or bring order back myself for full refund.

FAST FORWARD FAST FORWARD.. I clocked out of work to bring the food back. I get tomthe store and the girl has no customer service skills. Takes the food and laughs w other customers about how upset I am. Insteaf if giving me a refund when she was kaughing w the customer, she walked back and proceeded to continue boxing pizzas.

So the chef (pizza maker) walks over to do the job of girl that is inconsiderate of my time and money being wasted bc she handle the situation. Truly needs to be fired bc she is a liability to your company.
I will definitely not order, not recommend either again to nobody to eat at Papa John's bc ain't no way you see all these bad reviews and are not doing crap about it. This has me believing that this must be a MOTTO at Papa John's.

Thank you to the chef that endured my attitude and sorry for my cussing.

Atmosphere: 1

Food: 1

Service: 2

What a disappointment. After all the hype and advertising, I thought this would be a good pizza, but I was wrong. #1 it was undercooked and almost raw dough on top. My wife was so mad I ordered this, that I am now in the doghouse. Pizza is not that difficult. This level of incompetence is incomprehensible. How is this company still in business. And almost $50 for 2 medium pizzas? WHAT! Will never order from Papa Johns again.

Atmosphere: 1

Food: 1

Service: 1

To be completely honest I would never spend another dime with papa John’s for the rest of my life!!!!shoot I dont even want to give this place 1 star! Last week my son orders his pizza 30 minutes prior to picking it up . He walks in and 2 other people where there waiting. Lady behind the counter NEVER acknowledges them. So he sees his pizza and grabs it and starts to walk out, lady(from behind counter) comes and grabs the pizza from him and told him he has to wait. Which he tells her he ordered it 30 minutes ago and he can show her his receipt on his phone she then goes to say he shouldn’t have grabbed his pizza and now he wasn’t getting the pizza or his refund.10 minutes goes by everyone was help including the new customer who comes in AFTER my son so he proceeded to grab his pizza again and the lady grabs him by his arm( which left marks ) and his shirt (which she rips)! After all said and done district manager(Nick) was called but NO call back! Had to call cops just to get a refund!I work in retail and the way she acted is beyond unacceptable ! She most definitely should be fired immediately ! Obviously she has NO training in customer service!!!! Even if he was stealing the pizza( but wasn’t he had receipt) You DONT EVER PUT YOUR HANDS ON PEOPLE !!!!! Dont wast your time or money on this place VERY UNPROFESSIONAL ! I will continue to contact whoever I need to to make sure this NEVER happens to anyone again!

Order from this place and I didn’t feel safe by the delivery driver be careful they have dangerous people delivering.(store manager call me really friendly to address my concerns) thank you.

Service: 1

Fantastic operation! This location consistently delivers timely and accurate orders! Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Delivers the pizza with Door Dash. Door dasher leaves the pizza on the driveway with no contact. Don’t get delivery

Atmosphere: 2

Food: 5

Service: 1

Be aware make sure if you pay with card at this location make sure to check your transactions………..because an employee went without my authorization and added extra tip for him………and I’ve called and complained and filed a police report…..and papajohns headquarters never got back to me……so again WATCH OUT IF YOU USE YOUR CARD AND ALWAYS ASK FOR RECEIPTS

Little problem with door dash delivery but the store with Nick at the helm fixed all cudos to Nick great guy know how to make the customer happy btw the thin crust pizza was good

Atmosphere: 5

Food: 5

Service: 5

Jonas is always such a pleasant face to see. He is very kind and has the best personality. He is definitely a five star employee. Every time I go, he is there. I really feel like he needs a raise and a vacation. He works so hard! Thank you so much for everything that you do. And Joe is also fantastic!