Pollo Tropical
950 Linton Blvd, Delray Beach
(561) 276-9334
Recent Reviews
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Received excellent service despite a glitch with my credit card that the employees resolved Zhaya the store manager handled my situation seamlessly and represents what good looks like in a management team. I’m seeing how the team is so collaborative from the friendly intake and the drive-through and everyone having positive attitudes that represent the spirit of what Your organization needs. I will continue to patronize this wonderful establishment.
Atmosphere: 5
Food: 5
Service: 5
I always order chicken with rice and beans, and it comes with bread. Twice now, the food was delivered missing the bread without any warning. Saying it’s ‘out of stock’ is not acceptable. It’s a basic item. This is disrespectful to the customer. Cheap food doesn’t mean free service. My money deserves respect.
Food: 2
Service: 1
The manager Haitian woman with long pink nails. Touches her face and nose, touched money from drive thru customers and never washes her hands. Then has the audacity to begin serving food. I asked her nicely to put on gloves, she turns around and says something offensive in her native tongue. The disrespect is beyond comprehension. She is lucky I am a Christian man.
Atmosphere: 1
Food: 1
Service: 1
The cashier need to pay more attention to the customer and not her coworker. I couldn't understand if they were talking about me or if they were discussing what happened on their favorite TV show. The restaurant needed to be cleaned and bathroom were very dirty. When I finished eating and went to the restroom that's when I noticed how bad things were and couldn't wash my hands because there was no soap. It made me wonder how the employees are properly washing there hands with no soap. I am pretty sure that I will not be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Food was great, first time they forgot my cheesy yuca bites and drink. They gave me regular yuca which was still delicious! Food is great nonetheless.
Atmosphere: 5
Food: 5
Service: 5
Soooo good
Atmosphere: 3
Food: 5
Service: 3
Horrible place , today I went in and they forgot an item I paid for. It’s when I got home I realized they didn’t put the extra side in my bag. This is not first time they done this, they do this all the time!!!! I was trying to call but nobody answered.
Atmosphere: 1
Food: 1
Service: 1
Nice environment fresh yummy food. What more could you ask for. Clean place
Atmosphere: 5
Food: 5
Service: 5
Best PT in the area!
Atmosphere: 3
Food: 5
Service: 4
I always go here when I visit florida
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I tried to get my dinner bad people there they just don't feel like walking
Atmosphere: 1
Food: 3
Service: 1
They will get your order wrong. Prices are outrageous for a small amount of bad food.
Atmosphere: 2
Food: 2
Service: 2
The worst service and most disgusting food …. Did I also mention the horrible service all people should be fired here
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service I live down the street they are very sloppy, they throw everything together in the bag over cook, over salt, the “wrap as a ball of trash if you ask for anything extra they treat you horrible…. For example I order crispy chicken for my chicken Cesar wrap….. so they only put crispy chicken that’s it boring else…. Horrible people and horrible service everyone including the manager needs to be fired just close the restaurant at this point.
Atmosphere: 1
Food: 1
Service: 1
Revolving door of completely uninterested employees. Helpful hint. Not everyone that gets a take out order goes home to eat. HOW HARD IS IT TO PUT A FORK IN THE BAG. Countless times this has happened to me.
Atmosphere: 1
Food: 4
Service: 1
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