I ordered a pizza the delivery driver called to see what store it was going to be delivered to. She was very rude said I had to wait more time because she was already back at the store . She never actually delivered my pizza had to wait for 2 hours I called the store and requested a refund . Have already dealt with this delivery driver in the past and she is very rude .
Service: 1
Suzy Britton
Horrible customer service. Only chose cash option. Order was canceled because of their inability to deliver in under 2 hours. Lady was completely rude about the matter. She even tried lying about delivery. So now having to report to corporate and credit card company. So unnecessary. Makes you wonder what goes on at this place when they come unhinged because they are unable to provide the services promised. Then to be so petty to actually charge for something not provided. I guess this is how they feed their families. By stealing from customers. So be warned. Do not pay with credit.
Ashley Carson Studl
Pizza done right! Toppings are plentiful and the sauces are so yummy!! My fave is the garden pizza, pictured!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden
Robert Puckett
Pearl (Katherine) was the best delivery driver. Made sure everything was right, and even brought plates and napkins to our dinner place. 6/5 would recommend again đ
Atmosphere: 4
Food: 5
Service: 5
Tony Swann
This is the nicest Marco's Pizza I've ever been in! It has three booths, four four-tops and two six-tops there were even a few tables outside.Service was excellent and the pizza was fantastic. I loved the pie screens hanging on the wall for a size reference. The store was really clean as well.
Atmosphere: 5
Food: 5
Service: 5
Doug C
Placed an order Online and the time estimate was 45 minutes. After an hour I call and it just has me waiting in que. After 10 minutes I hang up and call back, a girl answers the phone and immediately asks me to hold, I tell her that Iâm just calling to check on an order and without any information, she tells me itâs leaving shortly? I ask her if she can check as she doesnât even have my name. She again tells me to hold and Iâve been on hold now again for 10 minutes. Itâs been almost 90 minutes now since I placed my order, which would have been fine if I knew it wouldâve been that long because I would have went somewhere else. Now my card is charged and I have no idea if or when our pizza is arriving. Based on the stellar customer service, I wonât ever use this location ever again, which is sad because I really like Marcos Pizza.
Atmosphere: 1
Food: 1
Service: 1
H Dee
Disputing transaction from last night . Tried reaching out to manager but they claim they are the manager and I now have to contact my bank for a measly $40 of over charging on my card . If someone can reply to this comment with proper name and phone number to resolve more professionally , I would appreciate it. Thanks
Jordan White
Pizza was good, and the service was better. They were quick to get out our large order. The downside was that the cleanliness of the dining room needed quite a bit of work.
Atmosphere: 2
Food: 3
Service: 4
Alan Horne
Pizza was super delicious. Especially loved the cheesy breadsticks! Really was impressed. Was made and was ready super fast!
Closes at 930..not 11pm like they're supposed to. They keep you on hold until it's too late to order
Daisy Leukana
Pizza is whatever not gonna diss that but this place needs to get their s together. Itâs honestly sad the way the workers acted. Girl @ the register was on her phone the entire time I was âorderingâ, business is slow, wanna use your phone sure I get it but its different when youâre only looking up from it to give me a stupid look and smart reply every time I say something. if ur that miserable either fix your attitude or get a new job that doesnât make u act like every customer that comes in bothers you
manager couldnât care less that u paid and went all the way to the store to pick it up .they donât feel like it so you get no explanation or refund smh
Iâm sure they get a decent amount of orders with the tourism. itâs really no excuse tho when someone who has a similar job here is disgusted by the way u guys act. Dont understand how a business is ran like this
Pat Jr
My family ate here April 26 they were open pretty late. My pizza was hot and DEFINITELY tasted above average. The bathrooms and lobby were really clean, cool vibe music was playing.For it to be 10 at night they don't look tired at all, I saw all smiling faces. I wrote this review because my wife and I run a restaurant and we were genuinely Impressed with our pizza and service đđđ.Keep it up Marcos Miramar
Bradford Bowen
Best pizza in Destin!!!
Bowser Jr.
Good pizza. Nice location with booth seating. Friendly service. The problem i usually have is that they keep the right door locked. Has more than once been a problem with my dad getting inside with a cane. I also saw a young girl faceplant into the glass when she tried to open the door. This is fire hazard.
I ordered a pizza the delivery driver called to see what store it was going to be delivered to. She was very rude said I had to wait more time because she was already back at the store . She never actually delivered my pizza had to wait for 2 hours I called the store and requested a refund . Have already dealt with this delivery driver in the past and she is very rude .
Service: 1
Horrible customer service. Only chose cash option. Order was canceled because of their inability to deliver in under 2 hours. Lady was completely rude about the matter. She even tried lying about delivery. So now having to report to corporate and credit card company. So unnecessary. Makes you wonder what goes on at this place when they come unhinged because they are unable to provide the services promised. Then to be so petty to actually charge for something not provided. I guess this is how they feed their families. By stealing from customers. So be warned. Do not pay with credit.
Pizza done right! Toppings are plentiful and the sauces are so yummy!!
My fave is the garden pizza, pictured!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden
Pearl (Katherine) was the best delivery driver. Made sure everything was right, and even brought plates and napkins to our dinner place. 6/5 would recommend again đ
Atmosphere: 4
Food: 5
Service: 5
This is the nicest Marco's Pizza I've ever been in! It has three booths, four four-tops and two six-tops there were even a few tables outside.Service was excellent and the pizza was fantastic. I loved the pie screens hanging on the wall for a size reference. The store was really clean as well.
Atmosphere: 5
Food: 5
Service: 5
Placed an order Online and the time estimate was 45 minutes. After an hour I call and it just has me waiting in que. After 10 minutes I hang up and call back, a girl answers the phone and immediately asks me to hold, I tell her that Iâm just calling to check on an order and without any information, she tells me itâs leaving shortly? I ask her if she can check as she doesnât even have my name. She again tells me to hold and Iâve been on hold now again for 10 minutes. Itâs been almost 90 minutes now since I placed my order, which would have been fine if I knew it wouldâve been that long because I would have went somewhere else. Now my card is charged and I have no idea if or when our pizza is arriving. Based on the stellar customer service, I wonât ever use this location ever again, which is sad because I really like Marcos Pizza.
Atmosphere: 1
Food: 1
Service: 1
Disputing transaction from last night . Tried reaching out to manager but they claim they are the manager and I now have to contact my bank for a measly $40 of over charging on my card . If someone can reply to this comment with proper name and phone number to resolve more professionally , I would appreciate it. Thanks
Pizza was good, and the service was better. They were quick to get out our large order. The downside was that the cleanliness of the dining room needed quite a bit of work.
Atmosphere: 2
Food: 3
Service: 4
Pizza was super delicious. Especially loved the cheesy breadsticks! Really was impressed. Was made and was ready super fast!
Atmosphere: 5
Food: 5
Service: 5
Best pizza
Restaurantji Recommends
Closes at 930..not 11pm like they're supposed to. They keep you on hold until it's too late to order
Pizza is whatever not gonna diss that but this place needs to get their s together.
Itâs honestly sad the way the workers acted. Girl @ the register was on her phone the entire time I was âorderingâ, business is slow, wanna use your phone sure I get it but its different when youâre only looking up from it to give me a stupid look and smart reply every time I say something. if ur that miserable either fix your attitude or get a new job that doesnât make u act like every customer that comes in bothers you
manager couldnât care less that u paid and went all the way to the store to pick it up .they donât feel like it so you get no explanation or refund smh
Iâm sure they get a decent amount of orders with the tourism. itâs really no excuse tho when someone who has a similar job here is disgusted by the way u guys act. Dont understand how a business is ran like this
My family ate here April 26 they were open pretty late. My pizza was hot and DEFINITELY tasted above average. The bathrooms and lobby were really clean, cool vibe music was playing.For it to be 10 at night they don't look tired at all, I saw all smiling faces. I wrote this review because my wife and I run a restaurant and we were genuinely Impressed with our pizza and service đđđ.Keep it up Marcos Miramar
Best pizza in Destin!!!
Good pizza. Nice location with booth seating. Friendly service. The problem i usually have is that they keep the right door locked. Has more than once been a problem with my dad getting inside with a cane. I also saw a young girl faceplant into the glass when she tried to open the door. This is fire hazard.
Atmosphere: 1
Food: 5
Service: 5
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