We went to the Destin Wendy's where there were 9 cars in line, not moving at all. Tried to go inside to order at the counter. The door was locked. What on earth!!!!!! We left.
Service: 1
Kea Thorns
Cashier was very condescending
Food: 2
Service: 1
cal
Foods good as hell, the manager dude talked to me on the phone after I ordered delivery for everyone at my work after they forgot some stuff for the order. Got the rest of the food after going there but it was cool that they reachd out 2 me.
Atmosphere: 4
Food: 5
Service: 3
David B
Always good service
Bradlee Coe
Too lazy and won't open the lobby. On a Saturday at 1pm. I have 4 kids. We don't eat in our car. Update!!!! 3 months later still rude staff and the manager is even more rude. They will make mistakes and then get mad at you and yell at you for problems they caused
Katlyn
Its 915pm in July on a Sunday and all the lights.are out but the drive thru is open just can barely understand one another .....
Atmosphere: 2
Food: 4
Service: 3
Meggen
The workers were rude, they didn't even give me everything I ordered. Didn't even have it in my to go back for it. Would never go this this Wendy's again.
Atmosphere: 2
Food: 2
Service: 2
B Knox
Simply stopped in the drive thru to get my kiddos frostys after dinner. It was pouring down rain and I couldn’t hear the lady (Katie) on the intercom. We pulled forward and before she opened her window she stared at us for a few seconds and then very rudely scolded us… “Why you ain’t stay at the intercom. I told you I be with you in a minute!” We very nicely told her we couldn’t hear because of the rain. She rolled her eyes and took our order, then held on to our credit card to take another persons order. She waited for another employee to come by and had him had us our card and frostys. I don’t normally write reviews but this is not the first time I’ve had terrible interactions with employees at this Wendy’s.
Atmosphere: 1
Food: 2
Service: 1
Tanner Lawson
Absolutely terrible. Ridiculously long wait times, rude employees, drive through window smelled like marijuana. 45 minute wait for a 10 piece nugget. Go anywhere but here.
Atmosphere: 1
Food: 2
Service: 1
Felicia Bernard
Very busy, great employees, but is NOT a fan of the takis combo. The sandwich in my picture don't come close to the advertisement. It was missing or not enough of one of the ingredient. The presentation could have been better.
I HIGHLY DONOT RECOMMEND THIS PLACE HOW Do YOU GET CHICKEN SANDWICHES AND HAMBURGERS WRONG . Every single patty was raw , as well for the chicken you pull the chicken apart and it was pink with red vein coming out 🤮🤢🤢🤢🤢🤢. I literally have had not had anything edible while I been here in Destin . I’ve had to cook in my air bnb while on vacation it just sucks we can’t even get a decent fast food which was literally a last resort . IM from DALLAS TX where all the food is good
Atmosphere: 1
Food: 1
Service: 1
Jaymes Ward
The Manager Was HORRIBLE!... Very Rude And Was Argumentative!... If I'm Ever In Destin Again I Won't Be Stopping There Again!...😡😡😡
Atmosphere: 1
Food: 2
Service: 1
James Lamb
Call me old, but all my life bacon and cheeseburgers have been $.99... I understand that inflation is a definite fact of life- But come on now- $3.69??????? AND IT'S SMALLER THAN IT WAS A FEW YEARS BACK?????
Give it the up. You guys got a little too greedy. I can see you leaving soon.
Atmosphere: 2
Food: 2
Service: 5
Martha Johnson
Fast.friendly service
Atmosphere: 5
Food: 5
Service: 5
Weston Moreno
My wife and I placed our order at 2:06 PM. We waited over 35 minutes for our order. While waiting, there were at least 9 employees working in different areas behind the counter. Only the Manager who was working the window and one of the cooks appeared to know what they were doing. The rest of them were running around trying to fix at least 3 orders in front of mine. One person never received their sandwich. It took 3 people from their party explaining to the staff to finally get the correct sandwich.
The gentleman before me asked 3 different employees for his fry, which was missing. The employees simply walked away and began working on other orders.
I finally told the employees that I had been waiting for almost 40 min. I wanted them to correct the gentleman’s fry order and then provide mine, since I was next in the dine in queue. The employee simply rolled her eyes and smiled.
When I finally received my order, my order included an incorrect sandwich and my wife’s sandwich had ingredients that were supposed to be omitted (receipt reflected correct order). When I did receipt my order, there was a speciality drink and ice cream missing.
I asked one of the employees who the on duty manager was. In response, she laughed and looked away. I asked her “are you refusing to tell me who the manager is?” She replied laughing and pointed to the Manager working the window.
The manager approached me and inquired why I wanted to speak to her. Simply told her that I had been waiting for almost 40 min for my order. She stated they were short staffed and simply looked at me. I explained the issues previous customers were having. She stated she did not know about it because she was working the window and most of the employees recently started. Due to the lack of assistance and her nonchalant attitude, I asked, “are you going to at least apologize”. She simply stated, “yeah, I’ll let my manager know”.
Please ensure staff at this restaurant are properly trained. I have never had such a problem at a restaurant. In situations like this, cooler heads prevail and I take many things into consideration before making complaints. However, no employee should ever laugh and roll their eyes. And managers should always apologize when the complaint warrants it. I would like to COMMEND the employee who was cleaning tables and sweeping, as she appeared to be the only one who cared and asked about our visit.
We went to the Destin Wendy's where there were 9 cars in line, not moving at all. Tried to go inside to order at the counter. The door was locked. What on earth!!!!!! We left.
Service: 1
Cashier was very condescending
Food: 2
Service: 1
Foods good as hell, the manager dude talked to me on the phone after I ordered delivery for everyone at my work after they forgot some stuff for the order. Got the rest of the food after going there but it was cool that they reachd out 2 me.
Atmosphere: 4
Food: 5
Service: 3
Always good service
Too lazy and won't open the lobby. On a Saturday at 1pm. I have 4 kids. We don't eat in our car. Update!!!! 3 months later still rude staff and the manager is even more rude. They will make mistakes and then get mad at you and yell at you for problems they caused
Its 915pm in July on a Sunday and all the lights.are out but the drive thru is open just can barely understand one another
.....
Atmosphere: 2
Food: 4
Service: 3
The workers were rude, they didn't even give me everything I ordered. Didn't even have it in my to go back for it. Would never go this this Wendy's again.
Atmosphere: 2
Food: 2
Service: 2
Simply stopped in the drive thru to get my kiddos frostys after dinner. It was pouring down rain and I couldn’t hear the lady (Katie) on the intercom. We pulled forward and before she opened her window she stared at us for a few seconds and then very rudely scolded us… “Why you ain’t stay at the intercom. I told you I be with you in a minute!”
We very nicely told her we couldn’t hear because of the rain. She rolled her eyes and took our order, then held on to our credit card to take another persons order. She waited for another employee to come by and had him had us our card and frostys. I don’t normally write reviews but this is not the first time I’ve had terrible interactions with employees at this Wendy’s.
Atmosphere: 1
Food: 2
Service: 1
Absolutely terrible. Ridiculously long wait times, rude employees, drive through window smelled like marijuana. 45 minute wait for a 10 piece nugget. Go anywhere but here.
Atmosphere: 1
Food: 2
Service: 1
Very busy, great employees, but is NOT a fan of the takis combo. The sandwich in my picture don't come close to the advertisement. It was missing or not enough of one of the ingredient. The presentation could have been better.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
I HIGHLY DONOT RECOMMEND THIS PLACE HOW Do YOU GET CHICKEN SANDWICHES AND HAMBURGERS WRONG . Every single patty was raw , as well for the chicken you pull the chicken apart and it was pink with red vein coming out 🤮🤢🤢🤢🤢🤢. I literally have had not had anything edible while I been here in Destin . I’ve had to cook in my air bnb while on vacation it just sucks we can’t even get a decent fast food which was literally a last resort . IM from DALLAS TX where all the food is good
Atmosphere: 1
Food: 1
Service: 1
The Manager Was HORRIBLE!... Very Rude And Was Argumentative!... If I'm Ever In Destin Again I Won't Be Stopping There Again!...😡😡😡
Atmosphere: 1
Food: 2
Service: 1
Call me old, but all my life bacon and cheeseburgers have been $.99...
I understand that inflation is a definite fact of life- But come on now- $3.69??????? AND IT'S SMALLER THAN IT WAS A FEW YEARS BACK?????
Give it the up. You guys got a little too greedy. I can see you leaving soon.
Atmosphere: 2
Food: 2
Service: 5
Fast.friendly service
Atmosphere: 5
Food: 5
Service: 5
My wife and I placed our order at 2:06 PM. We waited over 35 minutes for our order. While waiting, there were at least 9 employees working in different areas behind the counter. Only the Manager who was working the window and one of the cooks appeared to know what they were doing. The rest of them were running around trying to fix at least 3 orders in front of mine. One person never received their sandwich. It took 3 people from their party explaining to the staff to finally get the correct sandwich.
The gentleman before me asked 3 different employees for his fry, which was missing. The employees simply walked away and began working on other orders.
I finally told the employees that I had been waiting for almost 40 min. I wanted them to correct the gentleman’s fry order and then provide mine, since I was next in the dine in queue. The employee simply rolled her eyes and smiled.
When I finally received my order, my order included an incorrect sandwich and my wife’s sandwich had ingredients that were supposed to be omitted (receipt reflected correct order). When I did receipt my order, there was a speciality drink and ice cream missing.
I asked one of the employees who the on duty manager was. In response, she laughed and looked away. I asked her “are you refusing to tell me who the manager is?” She replied laughing and pointed to the Manager working the window.
The manager approached me and inquired why I wanted to speak to her. Simply told her that I had been waiting for almost 40 min for my order. She stated they were short staffed and simply looked at me. I explained the issues previous customers were having. She stated she did not know about it because she was working the window and most of the employees recently started. Due to the lack of assistance and her nonchalant attitude, I asked, “are you going to at least apologize”. She simply stated, “yeah, I’ll let my manager know”.
Please ensure staff at this restaurant are properly trained. I have never had such a problem at a restaurant. In situations like this, cooler heads prevail and I take many things into consideration before making complaints. However, no employee should ever laugh and roll their eyes. And managers should always apologize when the complaint warrants it. I would like to COMMEND the employee who was cleaning tables and sweeping, as she appeared to be the only one who cared and asked about our visit.
Atmosphere: 3
Food: 2
Service: 1
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