McDonald's

7344 W Sand Lake Rd, Doctor Phillips
(407) 264-0770

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The wait time to get your food inside takes too long. The wait is if you use the kiosk to order, use the app, or order at the counter. Just don’t see how it should take 10 minutes to get your food. The drive through seems to be relatively quick. It still shocks me to see people take forever to order at the drive through. It’s McDonalds for gods sake. The menu has changed very little in the last 5 years. You’ve been there hundreds of times.
It’s not rocket...
Just want to say that my family and I were very grateful to the manager Gwen at this location who kindly and effectively handled a mix up of our Mobil order and made it right even though it was no fault of this location she is definitely what a manager should exemplify ! Good job !
Originally went to the worlds largest McDonald's in Orlando and what a disappointment in customer service and food. Asked to speak with a manager and got the worst attitude ever so I asked for a refund and drove to the 7344 Sand Lake RD McDonald's. Great customer service from ALEX AND GWEN AWESOME TEAM. CLEAN RESTAURANT AND THE TEAM WERE FANTASTIC. THANK YOU BOTH 😊 I WENT BACK THE NEXT DAY.

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