They gave me day old bread for my sandwich, wasn't fresh, and they didn't even bag my order. They told me to bag it myself. Customer service here took a dive.
Atmosphere: 4
Food: 3
Service: 1
Peter Noriega
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Joseph
They are training new employees in this location. They have a couple of folks that are veterans. That are supposed to be keeping an eye on the new employees but they are taking their sweet time by having conversations with one another. Instead of paying attention to the new employee.Who's practically going back-and-forth with them to ask them if what they're doing is correct. I understand that sometimes you have to let an employees do their thing to get him used to the environment. But when someone's a complete amateur you kind of have to hover above them. Until they can get the hang of it.I had a very depressing sandwich unfortunately, because of the lack of attention from the veteran employees.
Atmosphere: 3
Food: 1
Service: 1
abcjjl
Wife grabbed a sandwich to-go here after we had arrived at our nearby hotel. She was pleased with what she received. JJ's is usually not a go-to chain for us. Happy that she enjoyed her selection.
Dat Huynh
We had to get a quick lunch before a noon meeting and were late getting out because the previous meeting ran late. We went to Jimmy John's, remembering their commercials that they were super fast, and they were absolutely fast, super fast. They even made adjustments to the order on the fly. The subs were delicious with lots of meat. The service was good.So if you need a quick meal, go to Jimmy John's , they're "freaky faaaaast".
Atmosphere: 5
Food: 5
Service: 5
Carlos Zuniga
I ordered a tuna sub and there was barely (2) scoops of tuna. The employee said he placed the recommended amount. I was floored. I’m enclosing pictures for everyone to see. Unacceptable!!!
Food: 1
Service: 1
Jose G.
Very bad customer service and attitude. People just worried about making a sandwich in a minute. A lot of better options. Will never come back.
Sammi G.
I love when Jimmy John's brings back the wraps, they are my absolute favorite!! I ordered online for pickup, asap and when I got there it wasn't ready but I could see that they had a huge catering order in front of mine. I will say that even tho they had a big order, my food was still out freakishly fast and let me tell you, it was very well made! Delish. Hits the spot.
John Ravelo
First time trying this spot the customer service was on point Gary is the man!!!
Simone B
Bad attitude from the girl who makes sandwiches. Bread hard and stale. Never coming to this location again honey. Fire everyone and try again
Placed an order online and they took a hour to delivery, we cancelled the order and they answer was you won’t get your money back :( impressed by they service because I was a loyal customer.
Joe
Sandwich made correctly.delicious.delivered on time.polite delivery guy.And he actually came to my hotel room rather than just leaving it at the front desk like so many other food delivery places. Awesome job.
Atmosphere: 5
Food: 5
Service: 5
Diogenes Carrera
Place has delivered to me before. Horrible that they don't want to deliver to me now. Lucy?? The shift manager with a man voice canceled my order.
Raul R.
we order online and waited a hour for our order to be deliver ,not a happy camper.
Mynor Pierri
I came sometimes in a week but today bad service actitud people never come back
They gave me day old bread for my sandwich, wasn't fresh, and they didn't even bag my order. They told me to bag it myself. Customer service here took a dive.
Atmosphere: 4
Food: 3
Service: 1
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
They are training new employees in this location. They have a couple of folks that are veterans. That are supposed to be keeping an eye on the new employees but they are taking their sweet time by having conversations with one another. Instead of paying attention to the new employee.Who's practically going back-and-forth with them to ask them if what they're doing is correct. I understand that sometimes you have to let an employees do their thing to get him used to the environment. But when someone's a complete amateur you kind of have to hover above them. Until they can get the hang of it.I had a very depressing sandwich unfortunately, because of the lack of attention from the veteran employees.
Atmosphere: 3
Food: 1
Service: 1
Wife grabbed a sandwich to-go here after we had arrived at our nearby hotel. She was pleased with what she received. JJ's is usually not a go-to chain for us. Happy that she enjoyed her selection.
We had to get a quick lunch before a noon meeting and were late getting out because the previous meeting ran late. We went to Jimmy John's, remembering their commercials that they were super fast, and they were absolutely fast, super fast. They even made adjustments to the order on the fly. The subs were delicious with lots of meat. The service was good.So if you need a quick meal, go to Jimmy John's , they're "freaky faaaaast".
Atmosphere: 5
Food: 5
Service: 5
I ordered a tuna sub and there was barely (2) scoops of tuna. The employee said he placed the recommended amount. I was floored. I’m enclosing pictures for everyone to see. Unacceptable!!!
Food: 1
Service: 1
Very bad customer service and attitude. People just worried about making a sandwich in a minute. A lot of better options. Will never come back.
I love when Jimmy John's brings back the wraps, they are my absolute favorite!! I ordered online for pickup, asap and when I got there it wasn't ready but I could see that they had a huge catering order in front of mine. I will say that even tho they had a big order, my food was still out freakishly fast and let me tell you, it was very well made! Delish. Hits the spot.
First time trying this spot the customer service was on point Gary is the man!!!
Bad attitude from the girl who makes sandwiches. Bread hard and stale. Never coming to this location again honey. Fire everyone and try again
Restaurantji Recommends
Placed an order online and they took a hour to delivery, we cancelled the order and they answer was you won’t get your money back :( impressed by they service because I was a loyal customer.
Sandwich made correctly.delicious.delivered on time.polite delivery guy.And he actually came to my hotel room rather than just leaving it at the front desk like so many other food delivery places. Awesome job.
Atmosphere: 5
Food: 5
Service: 5
Place has delivered to me before. Horrible that they don't want to deliver to me now. Lucy?? The shift manager with a man voice canceled my order.
we order online and waited a hour for our order to be deliver ,not a happy camper.
I came sometimes in a week but today bad service actitud people never come back