Juan Valdez Café

Coffe is not as good as it looks. Expensive for the quality.

Atmosphere: 1

Food: 1

Service: 1

I’ve been going there since it first opened, food is always great and so is the ambiance.. depends on the time of day sometimes it gets very hectic. But the service isn’t always
the best.
I feel like there should be atleast one bilingual person.
It could definitely make ordering a lot easier

Atmosphere: 4

Food: 5

Service: 2

Always a good experience to come here on a sunday and enjoy some time talking.

Atmosphere: 5

Food: 5

Service: 5

I ordered 2 coffee bags with an liofilized coffee by delivery and the bags arrived open and the liofilized was missing.

Service: 1

Great overall, I like it better than coffee on the rest of the block. The whipped cream is fantastic. The pastries in general are very good

Atmosphere: 5

Food: 5

Service: 5

HORRIBLE THE SERVICE TO THE CUSTOMER ABOUT LYING TO THE PEOPLE AND EVERY TIME WE GO THERE , THEY SAY WE HAVE ONE STAR AND THEY LIED BECAUSE I AM THERE , THET SAY I STILL HAVE ONE STAR , ALSO THERE HAVE BEEN MANY TIME IN MY FOOD INSIDE I FOUND HAIR AND ALOT LITTLE THING IN THE FOOD DISCUSTING THE FOOD

Atmosphere: 1

Food: 1

Service: 1

Great coffee shop! The cortado was amazing!

Atmosphere: 5

Food: 5

Service: 5

Great coffee and great service!
And place really clean!! Thanks

Atmosphere: 5

Food: 5

Service: 5

I love drinking coffee here at JV! ☕️

Atmosphere: 5

Food: 5

Service: 5

Nothing like Colombian coffee

Atmosphere: 5

Food: 5

Service: 5

It is good to see and have original Colombian coffee legend here in US. I enjoyed their Tinto coffee along with carrot cake. Store was clean, neat and comfy. Parking was easy and free in parking area in the back. I wish to see a Juan Valdez location in Atlanta too.

Atmosphere: 5

Food: 5

Service: 5

From entering this place I used to come to every day but it’s been years as I travel for work. The service and food have not failed. Upon walking in everyone was so friendly. The manager Horacio was very efficient in making sure I was taken care of. Maria took my order with a beautiful smile and Dianelis made my coffee. I ordered the beef puff pastry and let me tell you, it’s one of my new favorites. The fluff and flakiness was too perfection along with the taste of the beef. I also ordered my regular coffee a hot oat milk latte with sugar free vanilla with cinnamon on top. It is so good and not too sweet. You can tell they love working here and what they do.

Atmosphere: 5

Food: 5

Service: 5

Great experience. Very good coffee.
Awesome customer service!!

Atmosphere: 4

Food: 4

Service: 5

Don’t see myself ever coming back here. Service is poor and speed of coffee being ready even worse. $5 for a double espresso for it to be burnt.

Atmosphere: 2

Food: 2

Service: 1

The quality and service of the various Juan Valdez Cafes in Miami has been varying. However, the one in Doral City Place which used to be our favorite, had maintained their quality, service and attention to detail until my last visit on April 5, 2025 where they served us a stale, damaged or overcooked marble loaf cake which they offered to replace once. The replacement was as bad so my wife kindly requested a refund which they refused. This is our last visit to Juan Valdez City Place Doral as you just lost me as a valued loyal customer. I hope you understand that one happy customer can bring you a few more customers buy one disgruntled customer can negatively influence your business. I also hope Camila Escobar CEO of your brand reads this review and make you understand the importance of maintaining product quality and being customer centric!

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: Frappuccino, Cortadito