Amazing pizza, great service, and beautiful location/atmosphere. Crunchy crust and underbelly of the pizza. The only thing that keeps it from a perfect 5 star is on occasion, rarely but can happen.. sometimes the crust can be a little closer to the burnt side. Doesn't take away from the great taste of the pizza but yeeeah noticeable... also the wings are a bit too Pricy.. The sausage pizza is another keeping away from 5 star..... Dundee uses some sliced sausage instead of the traditional little sausage chunks you see everywhere else... and well, the slices aren't really the best.. a little flavorless and I hope they some day will switch over to the sausage chunks.. then 5 star!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Pepperoni
Diana Roman
La mejor pizza del área la recomiendo
Kaitlin McDonald
Service was extremely slow. It took 45 mins for chicken tenders and a sub. And casher was very rude and bitchy. Nasty attitude. Website is also out of date
Atmosphere: 1
Food: 1
Service: 1
Alexander Ethan
I’m really disappointed with my experience at this place. The pizza was awful – it lacked flavor and was honestly not enjoyable at all and the crust was burnt. When I tried to reach out about the issue, the owner was unhelpful and rude They were dismissive and didn’t seem to care about fixing the problem. I won’t be coming back and I wouldn’t recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Tori Sarver
I ordered a large supreme pizza with garlic knots tonight. I haven't been here in awhile. And I was absolutely amazed with how many toppings were on the pizza (which is a big deal to me). If the pizza isn't loaded with toppings I find a different pizza place. Needless to say they understood the assignment! I had a 10 minute drive home and the pizza was still very hot. The staff was very attentive and took the time to interact with my toddler while the restaurant was packed. Great hospitality me and my family will be making this our go to pizza place.
Joe Agnello
Place is hit or miss the last 2 years. Someday the pizza is pretty good. Others it's awful(not sure if different people are cooking)
Today the same thing happened as last month. You order food(pizza). They tell you 25 minutes. After we arrived at 30 minutes and they have no clue about the order and wait another 30 minutes after we pay to receive our food. The woman working has a bad attitude and is very rude. Imagine providing terrible service and then have a bad attitude on top of it.
This is officially the last time we make the Downtown Pizza mistake
Michelle Gifford
We love the food but they never have enough people working. Three deliveries were way over an hour, call in I’ve been placed on hold for a long time as she continued to wait on person after person in store. We will not order from them anymore. Only dine in. Dine in service is good
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: White Pizza
doreen scarpone basaran
My daughter ordered chicken parm . They brought out a simple chicken cutlet. I asked where cheese was and waitress ( had absolutely no clue) said they didn't speak much English in the back and wasn't sure how to make it . Pizza slices came out from being reheated were burnt. Service was atrocious
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Alicea
Para mí gusto la pizza no es buena.
I don't know why my comment bothers you, if I didn't like the pizza from your business I'm free to express it if you ask.
Questionable business practices. This place put out coupons, but the prices are virtually the same as their regular prices. Not only that, but they charge a “Service fee” of 3%, cash or credit. Their ads say nothing of this fee, I saw no signs in the establishment about it. What exact service am I being charged a fee for? I could see it if I paid with credit, but to add a service fee to all bills is quite frankly, fraud. Just raise the prices on the menu! In addition, as a New Yorker, I wasn’t thrilled with their pizza. The crust texture wasn’t right, and the sauce has chunks of tomato skin. This is on par with Marco’s down the street, no better.
Atmosphere: 4
Food: 4
Service: 3
Karymar Yeliz Candelaria
Love this Place my fav place in polk county , The alfredo pasta its AMAZING 🤤🤤🤤🤤
Aracelis Arroyo
I decided to eat here because I had already been there and I loved the pizza. I have lived here for six years and this had never happened to me, but apparently the management changed. We ordered 1 large pizza with bacon, cheese, onion and pepper, they charged me $2.25 for each topping, the second pizza was X-Large cheese and pepperoni and an order of wings of 15 wings with ranch and mild sauce on the side, then they charged me and told me They didn't have change and without further ado they didn't give me back the full change which was $5.87 and the cashier told me ahh I don't have change for the cents will it be okay for you? And I told him well, what can I do, (but if I'm going to buy and I'll be a cent short for the order, they won't give it to me). Secondly, when they gave me the order, I see that they didn't give me the ranch. I turned around and said, can you give it to me? more hot sauce and give me the ranch that you didn't give me because she told me that she couldn't give it to me because that was what came with the order and that I had to pay $2.00 for her to give me the spicy one and she gave it to me the ranch of one that I had there in the box that He had taken it from the table that I was sitting waiting for and in the end when he got home here you will see the pizza and the toppings, the pizzas were very thin and they hardly even had cheese and in the end the toppings were not well distributed on the pizza either. .. I won't go back there, unfortunately things are very bad, the cost of living is bad to spend money in this way so that they give you a bad service and you can't enjoy a meal that you paid for with sacrifice... very sad..
Atmosphere: 1
Food: 1
Service: 1
Dennis Zambrano
I just bought this pizza, and it was overcooked. Be more careful with the times. I'm a frequent customer and I love their pizza, but this time they can't have 5 stars.
Atmosphere: 5
Food: 1
Service: 3
Ron L Vogel
Best pizza, calzones and wings in Polk county. Real pizza place with great employees to serve you.
Amazing pizza, great service, and beautiful location/atmosphere. Crunchy crust and underbelly of the pizza. The only thing that keeps it from a perfect 5 star is on occasion, rarely but can happen.. sometimes the crust can be a little closer to the burnt side. Doesn't take away from the great taste of the pizza but yeeeah noticeable... also the wings are a bit too Pricy.. The sausage pizza is another keeping away from 5 star..... Dundee uses some sliced sausage instead of the traditional little sausage chunks you see everywhere else... and well, the slices aren't really the best.. a little flavorless and I hope they some day will switch over to the sausage chunks.. then 5 star!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Pepperoni
La mejor pizza del área la recomiendo
Service was extremely slow. It took 45 mins for chicken tenders and a sub. And casher was very rude and bitchy. Nasty attitude. Website is also out of date
Atmosphere: 1
Food: 1
Service: 1
I’m really disappointed with my experience at this place. The pizza was awful – it lacked flavor and was honestly not enjoyable at all and the crust was burnt. When I tried to reach out about the issue, the owner was unhelpful and rude They were dismissive and didn’t seem to care about fixing the problem. I won’t be coming back and I wouldn’t recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
I ordered a large supreme pizza with garlic knots tonight. I haven't been here in awhile. And I was absolutely amazed with how many toppings were on the pizza (which is a big deal to me). If the pizza isn't loaded with toppings I find a different pizza place. Needless to say they understood the assignment! I had a 10 minute drive home and the pizza was still very hot. The staff was very attentive and took the time to interact with my toddler while the restaurant was packed. Great hospitality me and my family will be making this our go to pizza place.
Place is hit or miss the last 2 years. Someday the pizza is pretty good. Others it's awful(not sure if different people are cooking) Today the same thing happened as last month. You order food(pizza). They tell you 25 minutes. After we arrived at 30 minutes and they have no clue about the order and wait another 30 minutes after we pay to receive our food. The woman working has a bad attitude and is very rude. Imagine providing terrible service and then have a bad attitude on top of it. This is officially the last time we make the Downtown Pizza mistake
We love the food but they never have enough people working. Three deliveries were way over an hour, call in I’ve been placed on hold for a long time as she continued to wait on person after person in store. We will not order from them anymore. Only dine in. Dine in service is good
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: White Pizza
My daughter ordered chicken parm . They brought out a simple chicken cutlet. I asked where cheese was and waitress ( had absolutely no clue) said they didn't speak much English in the back and wasn't sure how to make it . Pizza slices came out from being reheated were burnt. Service was atrocious
Atmosphere: 1
Food: 2
Service: 1
Para mí gusto la pizza no es buena.
I don't know why my comment bothers you, if I didn't like the pizza from your business I'm free to express it if you ask.
Atmosphere: 3
Food: 2
Service: 3
Good pizza
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Questionable business practices. This place put out coupons, but the prices are virtually the same as their regular prices. Not only that, but they charge a “Service fee” of 3%, cash or credit. Their ads say nothing of this fee, I saw no signs in the establishment about it. What exact service am I being charged a fee for? I could see it if I paid with credit, but to add a service fee to all bills is quite frankly, fraud. Just raise the prices on the menu!
In addition, as a New Yorker, I wasn’t thrilled with their pizza. The crust texture wasn’t right, and the sauce has chunks of tomato skin. This is on par with Marco’s down the street, no better.
Atmosphere: 4
Food: 4
Service: 3
Love this Place my fav place in polk county , The alfredo pasta its AMAZING 🤤🤤🤤🤤
I decided to eat here because I had already been there and I loved the pizza. I have lived here for six years and this had never happened to me, but apparently the management changed. We ordered 1 large pizza with bacon, cheese, onion and pepper, they charged me $2.25 for each topping, the second pizza was X-Large cheese and pepperoni and an order of wings of 15 wings with ranch and mild sauce on the side, then they charged me and told me They didn't have change and without further ado they didn't give me back the full change which was $5.87 and the cashier told me ahh I don't have change for the cents will it be okay for you? And I told him well, what can I do, (but if I'm going to buy and I'll be a cent short for the order, they won't give it to me). Secondly, when they gave me the order, I see that they didn't give me the ranch. I turned around and said, can you give it to me? more hot sauce and give me the ranch that you didn't give me because she told me that she couldn't give it to me because that was what came with the order and that I had to pay $2.00 for her to give me the spicy one and she gave it to me the ranch of one that I had there in the box that He had taken it from the table that I was sitting waiting for and in the end when he got home here you will see the pizza and the toppings, the pizzas were very thin and they hardly even had cheese and in the end the toppings were not well distributed on the pizza either. .. I won't go back there, unfortunately things are very bad, the cost of living is bad to spend money in this way so that they give you a bad service and you can't enjoy a meal that you paid for with sacrifice... very sad..
Atmosphere: 1
Food: 1
Service: 1
I just bought this pizza, and it was overcooked. Be more careful with the times.
I'm a frequent customer and I love their pizza, but this time they can't have 5 stars.
Atmosphere: 5
Food: 1
Service: 3
Best pizza, calzones and wings in Polk county. Real pizza place with great employees to serve you.
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