Pizza Hut
5628 Hansel Ave, Edgewood
(407) 856-6212
Recent Reviews
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Not only did they deliver a burn pizza it was cold too. The manager also very unprofessional it needs to be trained on how he speaks to customers. I will never purchase anything from this establishment again ever. In my honest opinion this store needs to close permanently.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
I placed my order on my mobile app at 9:43 for delivery
a simple md pizza with some bread sticks.. i seen it was 10:30 i got no notification of my food being picked up , of who was bringing my food. so i called the store and told them i never got my order its been an hour. the employee tells me that he already sent my order out and that a pregnant lady picked it up.. then tells me she must of stole it would you like a credit back or for me to re make it and send it out. i said re make it i have no problem waiting again! he goes and tells me he put my order out again it should be ready in 15 min and delivered in 25 minutes. its 12:13 the store is closed and i never got my order!!!!! i always order from this location this is the first time this happens to me ive been coming to this same spot for a Year plus and never till today.
Food: 1
Service: 1
I have been on hold for 30 minutes. No one picks up
Cigar Bar next door is concerning at night, in my opinion. Felt unsafe leaving.
Atmosphere: 3
Food: 5
Service: 5
Love the staff very efficient
Atmosphere: 4
Food: 5
Service: 4
I also like to add that , the reason why I chose this place, when I first spoke to the person on the phone, he knew what he was talking about and his knowledge got me ,,,
I placed an order online and received confirmation email saying it would be delivered within 30 min. At 45 minutes I called the store was informed there was a delay in delivery cause of a name mix up. I canceeled order
He did not even make attempt to rectify the issue accept that he would fix the issue with the name and try to get it delivered.i cancelled the order. Customer Service definitely not there.
Order online take out.. walk in and im ignored. Made eye contact with a big tall guy and he just walked away as I was saying hello.. didn't even acknowledge that I was there.. he started prepping crusts without gloves and didn't tell anyone I was there.. really kind of him.. 3 min later i opened the door for the second time to hopefully alert one of the 3 staff members.. I tried to stand in the corner so im seem from the kitchen.. when a green haired person called out to me saying I'll be right with you... tbh our pizza looked terrible. Very heavy vegetable oil.. the cut of the pizza was even weird. It looked as if the pizza was Frankensteind together. No more from this location.. pizza hut has truly died.
Wasn’t the experience I’m use to at all with Pizza Hut
Hard working people. Can't find a better Pizza Hut.
Restaurantji Recommends
reason for low scores - TOO MANT DAMN SURVEY REQUESTS
A bit messy at the counter but my order is always ready for pick up.
Thank you JAME for being an amazing helper and a wonderful person ❤️ she deserves a raise. She’s very kind extremely helpful
One of the cooks is not available.
Driver left my pizza outside the hotel and it was dropped. The safety sticker also wasn’t sealed.. crazy cause I tipped 50% of the cost
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