Chicken Salad Chick

10151 Estero Town Commons Place Unit 201, Estero
(239) 790-7108

Recent Reviews

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Mary Esson

Shea was fabulous

Atmosphere: 5

Food: 5

Service: 5

Liv

I usually never leave reviews but just WOW this is the place to be. From the atmosphere to the food this place is a 10/10. So much seating and such welcoming employees. The food is genuinely the most amazing thing I have EVER tasted. I highly suggest the fancy nancy as well as the grape salad. I wish I could come here everyday, but unforunately live 40 minutes away. However, I always make time to stop by this amazing location. I would truly live here if I could.

Atmosphere: 5

Food: 5

Service: 5

Fifa Pupo

I love this place! They were super busy today considering they close on sundays so I assume it’s their reopen rush just like experience at Chic Fil A lol! I waited a while for my order however it was very well worth it. They ensured my order was correct for my family and the food was spectacular! I will continue to visit this location as it’s close to home and they always satisfy our hungry tummies! 🙌

Atmosphere: 5

Food: 5

Service: 5

Mrs Ruiz

The staff ignored me. Let others go before me and then try to be polite when I was the only one. How rude? The service could be better regardless of the customer or delivery.

Sarah

Waiting almost 30 minutes for a to go order is absolutely unacceptable. The manager prioritized taking the garbage out and ordering supplies over helping with the line of customers at the register that had 1 person helping. The girl in the back came out and answered the phone with her gloved hands and then proceeded to make everyone’s food which in my opinion is unsanitary. You need better training and helping get your employees prioritized on customer service.

Atmosphere: 1

Food: 3

Service: 1

Paul K.

I thought this food was super delicious and fresh! The gentleman who took our order was super knowledgeable and friendly, only to find out he had literally just started...a few days on the job so far. Enjoyed the personal service as well as the food.

Atmosphere: 5

Food: 5

Service: 5

Natalie Mendez

As a fellow business owner who has entrusted your establishment with our patronage on an almost weekly basis since inception I find myself compelled—indeed, duty-bound—to bring to your immediate attention an episode of customer service so egregiously beneath the standards one expects from any reputable enterprise that it borders on the unconscionable.
On Saturday, November 29, 2025—mere days after undergoing open-heart surgery—I placed what was intended to be a celebratory first takeout order since my procedure. Upon discovering a clear error in the preparation of our meal, I telephoned the Estero location in good faith, seeking nothing more than the courteous rectification that had been promised to us on a previous occasion by another (far more professional) manager.
Instead, I was met by an individual identifying herself as Miranda, whose demeanor can only be described as contemptuous, dismissive, and utterly devoid of basic human empathy. Despite my explaining—calmly and in a weakened state—that I had just undergone major cardiac surgery and was physically unable to return to the store immediately, Miranda informed me, with palpable indifference, that corporate policy allegedly allows only “72 hours” to report an issue, as though a convalescing post-operative patient ought to be bound by such an absurd and inflexible stricture.
While momentarily placed on hold, and unaware that the line remained open, Miranda was overheard making disparaging and derogatory remarks about me within earshot of other staff—comments that were also clearly audible to my partner, as the call was on speakerphone. I need not elaborate on the precise terminology employed; suffice it to say that, should this exchange become public or be substantiated through legal channels, the reputational damage to your brand would be profound and entirely self-inflicted.
What began as a minor, easily correctable error on your kitchen’s part has, through Miranda’s belligerence and unprofessionalism, metastasized into an incident that has left me—still recovering from open-heart surgery—literally trembling with indignation and distress.
I have, until this moment, refrained from escalating the matter publicly or pursuing formal recourse. However, as a business owner myself, I am certain you will agree that no customer—let alone one who has supported your establishment with such loyal and frequent patronage—should ever be subjected to such callous treatment, much less while in a vulnerable state of health.
I request—no, I insist—upon a direct telephone call from you, the owner, at your earliest possible convenience so that we may discuss this matter personally and determine an appropriate resolution before I am regretfully compelled to explore other avenues, including consultation with counsel regarding the defamatory statements uttered within my hearing.
You may reach me anytime at the telephone number associated with this correspondence.
I await your prompt response and sincerely hope that, between two business owners who understand the value of reputation and decency, this unfortunate episode can be addressed with the gravity and urgency it demands.
With expectation of your immediate attention,
Dr. B
Long-Standing and, until now, Loyal Patron

Kara Hayes

CHICKEN SALAD CHICK IS MY GIRRRRLLLLL I LOVE THIS PLACE! I live in Utah and anytime I visit I go here first!

Atmosphere: 5

Food: 5

Service: 5

Kalani Pinter

Okay this was the cutest little gem! Whatever you do GET THE GRAPE SALAD! you will regret it if you don't!!! Love this unique find! The service was exceptional and everyone was very kind!

Atmosphere: 5

Food: 5

Service: 5

Gary Gauvin

Boring overpriced food

Atmosphere: 2

Food: 1

Service: 2

Paul Puglia

Great variety of well made chicken salad

E E

I love this place! It’s pricey, but so good.

Atmosphere: 5

Food: 5

Service: 5

Cindy Gebbia

Super delicious. Friendly staff and clean atmosphere. Will definitely be back. I recommend to everyone looking for homemade chicken salad , soups and salads. Very budget friendly.

Atmosphere: 5

Food: 5

Service: 5

Leslie Riemenschneider

We’ve been twice in two weeks. Welcoming atmosphere, clean tables/dining room. Loaded potato soup warm and comforting, plus Kelly’s cranberry delicious

Atmosphere: 5

Food: 5

Service: 5

Julie Mancine

Great staff and delicious food!

Atmosphere: 5

Food: 5

Service: 5

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