We were recently in vacation in south west Florida and stopped by Chipotle for takeout. The young man was very polite and attentive. The food was fabulous
Atmosphere: 5
Food: 5
Service: 5
David Axline
Food was pretty good but the dining area was dirty. Dirty floors and dirty tables. I have to go the the restroom and get wet towels to wipe the table and chairs. The floor hadn't been swept or mopped in days. Not good!
Atmosphere: 1
Food: 4
Service: 4
Dayenne A
only one guy working every time, all the ingredients and does everything by himself. Then there is this lady with glasses, who just stands there and stares at people, every single time 😂😂. It’s just annoying to be honest. Everyone is working, local full of people and she just stares and stands and messes things up, and talks about her life. And you can see the employees and the other people just don’t care about the conversation. She should really put her hand to work and stop gossiping around What is her purpose there anyway? Because she doesn’t touch a bag or an ingredient.
Oooh and let’s not forget that last time , there was a mosquito in the bowl!!! ***DISGUSTING*** and I don’t know why I have a feeling that it was placed there, right on top of the sour cream and by whom as well. I really think a general manager should check the cameras and be on top of the girl with glasses because she messes up the team. Reading the previous reviews, seems like I am not the only person that found either hair or mosquitoes in/on the food and also not the only person complaining about the same employee. INTERESTING!!
Atmosphere: 3
Food: 2
Service: 3
John Carlson
Steak is good
Atmosphere: 5
Food: 5
Service: 5
Maxwell Adams
Better than the chipotle by college by a mile
Atmosphere: 4
Food: 4
Service: 5
Shaun D
My first visit to a Chipotle and definitely my last. First of all my wife has a gluten allergy and when we mentioned this to our server it became apparent he had no idea what we were talking about. Thats not his fault, it just comes down to a lack of training but food allergens are important so training is paramount. We were given a card by the manager which explained what my wife could and couldn't eat but by then we had lost our place in the queue. Secondly, no chicken unless we were prepared to wait another fifteen minutes. Thirdly, the food was cold, all of it. I couldn't be bothered to wait in line to complain so we left and ate somewhere else. Don't waste your time and money here.
Atmosphere: 2
Food: 1
Service: 2
Devin Soper
Absolutely horrible experience every time we have visited the store. We operate a large contracting company and all staff have had horrible experiences, especially with the GM Maria having horrible attitudes throwing food all over the place creating a very messy dish with very uneven portions. She has such a negative attitude that she will just walk away in the middle of making your order and let somebody else deal with you. Upon getting home, my food was smashed. Be careful when choosing chipotle do not choose this location as the GM is very unprofessional and if you have young kids, do not eat here as they do not cook the rice correctly as you will have issues with the kids eating burnt Hard very pokey rice/Food As we have also found hair and other items in the food that should not be. Chipotle is great just choose a different location.
Atmosphere: 1
Food: 1
Service: 1
beek
I’m leaving a 4 star because of I’m assuming the manager. The place was packed as it was lunch rush and this lady was just standing and not helping her crew. When it got to packing my bowl, this lady yelled at her staff and said that the lid wasn’t closed. He went to grab a new one but I said it’s fine because i’m dining in anyways. The whole time i was eating she was just staring at her workers and not helping. I feel sorry for the workers there.
Atmosphere: 4
Food: 5
Service: 5
Kathleen Lichter
Barely half a scoop of brown guac for $2.95
Atmosphere: 4
Food: 2
Service: 3
Maxwell Lewellyn
This is the best chipotle on southwest florida. If you’ve been eating chipotle since it first came into this world - you know what the old chipotle taste like…. I had a burrito beautiful wrapped by this young lady last night on 10/10/25 and it was the best chip burrito I have had in the past 5-6 years. Every bite was complete nostalgia - BRAVO
This is the most stingy chipotle I’ve ever been to. Every time I come here for lunch I feel as if what I get in my bowl I being rationed out. I ask for extra everything and my bowl doesn’t even get filled. If I’m paying 15$ for a bowl I don’t want to hear empty space when I shake it up
Atmosphere: 3
Food: 4
Service: 2
Are Youc
The night shift staff needs to be fired. I came in at 8:30—even though the store doesn’t close until 11—and there was no chicken, no beef, barely any steak, and no rice. When I asked, they told me the kitchen was closed, and the way they said it came off like they just didn’t want to work. The employee I dealt with was a teenager with earrings.
I still placed an order, but when I asked for more steak (since the portion was tiny), they charged me double without even giving me a full portion. I originally wanted chicken, but they didn’t have any because they were already getting ready to close early. Honestly, if you’re going to shut down at 8:30, just say so.
When I saw my bill was $19, I told them to keep the food and walked out—just like the customer before me did. In the ten minutes I was there, I saw at least 15 people walk out without ordering. The night shift staff, especially the guy employee with earrings, needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
R. O.
Food lacks flavor. No cilantro in rice, chicken tasted unseasoned, beans had no flavor overall everything was just bland. I don’t understand how every chipotle can be so different. My rice is completely white and I ordered black bean. I have very little beans and no bean juice….. the food was just missing flavor. All the tables were dirty. And there was no rush no line. The food was so bland we had to ask for salt and lime. Even the trash cans were overflowing.
Atmosphere: 3
Food: 1
Service: 3
Vo
Julian got you this five star review. He puts hospitality in customer service. Thank you for respecting my time and being so considerate!
Service: 5
Jon Reynolds
Foods standard, Portions are insanely weak, they have this new Spoon technique where they load the spoon ¾ full and dump half of it then the other half back into the canister, 1 half scoop of rice is the new standard and if you ask for anything extra you get treated like you're the problem 😂 go to Panda express. You'll get huge portions, excellent service with a smile and get atmosphere and they happily throw a little extra on if you ask nicely. This place has become a joke.
We were recently in vacation in south west Florida and stopped by Chipotle for takeout. The young man was very polite and attentive. The food was fabulous
Atmosphere: 5
Food: 5
Service: 5
Food was pretty good but the dining area was dirty. Dirty floors and dirty tables. I have to go the the restroom and get wet towels to wipe the table and chairs. The floor hadn't been swept or mopped in days. Not good!
Atmosphere: 1
Food: 4
Service: 4
only one guy working every time, all the ingredients and does everything by himself. Then there is this lady with glasses, who just stands there and stares at people, every single time 😂😂. It’s just annoying to be honest. Everyone is working, local full of people and she just stares and stands and messes things up, and talks about her life. And you can see the employees and the other people just don’t care about the conversation. She should really put her hand to work and stop gossiping around
What is her purpose there anyway? Because she doesn’t touch a bag or an ingredient.
Oooh and let’s not forget that last time , there was a mosquito in the bowl!!!
***DISGUSTING*** and I don’t know why I have a feeling that it was placed there, right on top of the sour cream and by whom as well.
I really think a general manager should check the cameras and be on top of the girl with glasses because she messes up the team.
Reading the previous reviews, seems like I am not the only person that found either hair or mosquitoes in/on the food and also not the only person complaining about the same employee.
INTERESTING!!
Atmosphere: 3
Food: 2
Service: 3
Steak is good
Atmosphere: 5
Food: 5
Service: 5
Better than the chipotle by college by a mile
Atmosphere: 4
Food: 4
Service: 5
My first visit to a Chipotle and definitely my last. First of all my wife has a gluten allergy and when we mentioned this to our server it became apparent he had no idea what we were talking about. Thats not his fault, it just comes down to a lack of training but food allergens are important so training is paramount. We were given a card by the manager which explained what my wife could and couldn't eat but by then we had lost our place in the queue.
Secondly, no chicken unless we were prepared to wait another fifteen minutes.
Thirdly, the food was cold, all of it. I couldn't be bothered to wait in line to complain so we left and ate somewhere else. Don't waste your time and money here.
Atmosphere: 2
Food: 1
Service: 2
Absolutely horrible experience every time we have visited the store. We operate a large contracting company and all staff have had horrible experiences, especially with the GM Maria having horrible attitudes throwing food all over the place creating a very messy dish with very uneven portions. She has such a negative attitude that she will just walk away in the middle of making your order and let somebody else deal with you. Upon getting home, my food was smashed. Be careful when choosing chipotle do not choose this location as the GM is very unprofessional and if you have young kids, do not eat here as they do not cook the rice correctly as you will have issues with the kids eating burnt Hard very pokey rice/Food As we have also found hair and other items in the food that should not be. Chipotle is great just choose a different location.
Atmosphere: 1
Food: 1
Service: 1
I’m leaving a 4 star because of I’m assuming the manager. The place was packed as it was lunch rush and this lady was just standing and not helping her crew. When it got to packing my bowl, this lady yelled at her staff and said that the lid wasn’t closed. He went to grab a new one but I said it’s fine because i’m dining in anyways. The whole time i was eating she was just staring at her workers and not helping. I feel sorry for the workers there.
Atmosphere: 4
Food: 5
Service: 5
Barely half a scoop of brown guac for $2.95
Atmosphere: 4
Food: 2
Service: 3
This is the best chipotle on southwest florida. If you’ve been eating chipotle since it first came into this world - you know what the old chipotle taste like…. I had a burrito beautiful wrapped by this young lady last night on 10/10/25 and it was the best chip burrito I have had in the past 5-6 years. Every bite was complete nostalgia - BRAVO
Food: 5
Service: 5
Restaurantji Recommends
This is the most stingy
chipotle I’ve ever been to. Every time I come here for lunch I feel as if what I get in my bowl I being rationed out. I ask for extra everything and my bowl doesn’t even get filled.
If I’m paying 15$ for a bowl I don’t want to hear empty space when I shake it up
Atmosphere: 3
Food: 4
Service: 2
The night shift staff needs to be fired. I came in at 8:30—even though the store doesn’t close until 11—and there was no chicken, no beef, barely any steak, and no rice. When I asked, they told me the kitchen was closed, and the way they said it came off like they just didn’t want to work. The employee I dealt with was a teenager with earrings.
I still placed an order, but when I asked for more steak (since the portion was tiny), they charged me double without even giving me a full portion. I originally wanted chicken, but they didn’t have any because they were already getting ready to close early. Honestly, if you’re going to shut down at 8:30, just say so.
When I saw my bill was $19, I told them to keep the food and walked out—just like the customer before me did. In the ten minutes I was there, I saw at least 15 people walk out without ordering. The night shift staff, especially the guy employee with earrings, needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Food lacks flavor. No cilantro in rice, chicken tasted unseasoned, beans had no flavor overall everything was just bland. I don’t understand how every chipotle can be so different. My rice is completely white and I ordered black bean. I have very little beans and no bean juice….. the food was just missing flavor. All the tables were dirty. And there was no rush no line. The food was so bland we had to ask for salt and lime. Even the trash cans were overflowing.
Atmosphere: 3
Food: 1
Service: 3
Julian got you this five star review. He puts hospitality in customer service. Thank you for respecting my time and being so considerate!
Service: 5
Foods standard, Portions are insanely weak, they have this new Spoon technique where they load the spoon ¾ full and dump half of it then the other half back into the canister, 1 half scoop of rice is the new standard and if you ask for anything extra you get treated like you're the problem 😂 go to Panda express. You'll get huge portions, excellent service with a smile and get atmosphere and they happily throw a little extra on if you ask nicely.
This place has become a joke.
Atmosphere: 1
Food: 2
Service: 1
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