I have visited this location numerous times. Most visits the staff have been pleasant even when there has been a mistake, with the exception of one young gentleman. With every interaction I have had with this tall blond young man he has become more disrespectful and rude. The last few times he has waited on me he has appeared to be under the influence of some kind of substance. His behavior is concerning and well just down right Scary at times. He is disrespectful and rude. He has used foul language towards me and appears agitated. He makes me feel very nervous and uncomfortable. Its a shame that a young man feels that it is ok to treat not only a customer but an elderly women in such a manner. I feel I should be treated with a smile and given respect when I come in to get my coffee. I will be looking for a new establishment to frequent if this continues.
Atmosphere: 1
Food: 2
Service: 1
Erica
I’ve come here a lot over time and usually service is good. I don’t know what happened this time but i don’t even feel comfortable going back. I came in on monday and was helped by this tall kid with blonde hair, he made me really uncomfortable and i don’t even want to come back after. Coming from an elderly woman ive been around long enough and seen enough to know what it looks like when someone is on the stuff. I take my granddaughter in here a lot and i don’t want her around those types of people. Never in my day would i have ever gone to work like that. He was acting extremely rude, agitated, and aggressive i didn’t feel safe being there with him. I come here expecting respect and i couldnt even get that. Very disappointed.
Atmosphere: 1
Service: 1
Abel B
I just want to say thank you to Spencer and Germaine to care of our order and even though we were missing one of our sides and they went above and beyond to get it right and even gave us a complimentary coffee and even took care of my little pup with a pup cup! We appreciate the excellent service guys! Again thank you.
Atmosphere: 5
Food: 5
Service: 5
Tucker Ward
The girls working that were fast and polite! Its the rare good dunkin in Florida
Atmosphere: 5
Food: 4
Service: 5
Matt Loring
50 cents for a cup of water? Really?! This 50 cents just cost you a customer for life. Won't play their nickel and dime game!
Atmosphere: 1
Food: 1
Service: 1
Leslie gagliano
I go here almost every morning, and if I get my order correct I'm excited.... I get the same thing everyday and 60% of time it's wrong.
Atmosphere: 3
Food: 4
Service: 2
Riley Woods
Food is always cold or made wrong
Atmosphere: 1
Food: 1
Service: 1
Joanna Schiavone
LOVE love this Dunkin location! The staff is so, so nice and provides excellent customer service!
Always a pleasure visiting this DD store! My daughter and I both love this particular location! 🤍❤️☕️🍩
Atmosphere: 5
Food: 5
Service: 5
Martin Jones
Bought 4 doughnuts last week. First time I went there. All were a lot less than fresh. Stale product. I will not be back. Going to WAWA instead.
Atmosphere: 1
Food: 1
Service: 1
Bryce
Tried ordering snackin bacon and when I got it the bacon wasn’t cooked at all, just cold pre-cooked bacon. When I went in to let the employees know the told me they’re not allowed to heat up bacon because it gets too hot and hurts their hands. Never had a problem at any other location.
I always pick up my order inside and go but today when I picked up my coffee I noticed a hole in my cup and it was spilling so I says sorry to the girl and told her there was a hole in my cup she didn’t say a word made me a new one she seemed very pissed off and made my coffee aggressively and way too sweet which is not how I ordered it. She gave it to me I said thank you and she still didn’t say a word or anything.
Jordan Sutherland
Love dunkin iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Frank
At the Drive -Thur, you have to ask for napkins. THey give 1 little napkin....
Atmosphere: 2
Food: 2
Service: 3
Colton
It was so bad i had to write a review my coffee had no sugar and was not good my bagel was burnt so bad and had barely enough cream cheese for one side and my sandwich was cold and hard it mustve been sitting for an hour.
Atmosphere: 3
Food: 1
Service: 2
Florencia Ribeiro
Do yourself the favor and hit Starbucks right across the street. I tried adding a drink to my order while my sister told me she wanted a coffee as well. When I got to the window they told me I had to do the line again. Mind you there were no cars behind me. They’re lazy and lost a customer. Coffee tasted disgusting as well they put an obsessive amount of sugar.
I have visited this location numerous times. Most visits the staff have been pleasant even when there has been a mistake, with the exception of one young gentleman. With every interaction I have had with this tall blond young man he has become more disrespectful and rude. The last few times he has waited on me he has appeared to be under the influence of some kind of substance. His behavior is concerning and well just down right Scary at times. He is disrespectful and rude. He has used foul language towards me and appears agitated. He makes me feel very nervous and uncomfortable. Its a shame that a young man feels that it is ok to treat not only a customer but an elderly women in such a manner. I feel I should be treated with a smile and given respect when I come in to get my coffee. I will be looking for a new establishment to frequent if this continues.
Atmosphere: 1
Food: 2
Service: 1
I’ve come here a lot over time and usually service is good. I don’t know what happened this time but i don’t even feel comfortable going back. I came in on monday and was helped by this tall kid with blonde hair, he made me really uncomfortable and i don’t even want to come back after. Coming from an elderly woman ive been around long enough and seen enough to know what it looks like when someone is on the stuff. I take my granddaughter in here a lot and i don’t want her around those types of people. Never in my day would i have ever gone to work like that. He was acting extremely rude, agitated, and aggressive i didn’t feel safe being there with him. I come here expecting respect and i couldnt even get that. Very disappointed.
Atmosphere: 1
Service: 1
I just want to say thank you to Spencer and Germaine to care of our order and even though we were missing one of our sides and they went above and beyond to get it right and even gave us a complimentary coffee and even took care of my little pup with a pup cup! We appreciate the excellent service guys! Again thank you.
Atmosphere: 5
Food: 5
Service: 5
The girls working that were fast and polite! Its the rare good dunkin in Florida
Atmosphere: 5
Food: 4
Service: 5
50 cents for a cup of water? Really?! This 50 cents just cost you a customer for life. Won't play their nickel and dime game!
Atmosphere: 1
Food: 1
Service: 1
I go here almost every morning, and if I get my order correct I'm excited.... I get the same thing everyday and 60% of time it's wrong.
Atmosphere: 3
Food: 4
Service: 2
Food is always cold or made wrong
Atmosphere: 1
Food: 1
Service: 1
LOVE love this Dunkin location! The staff is so, so nice and provides excellent customer service!
Always a pleasure visiting this DD store! My daughter and I both love this particular location! 🤍❤️☕️🍩
Atmosphere: 5
Food: 5
Service: 5
Bought 4 doughnuts last week. First time I went there. All were a lot less than fresh. Stale product. I will not be back. Going to WAWA instead.
Atmosphere: 1
Food: 1
Service: 1
Tried ordering snackin bacon and when I got it the bacon wasn’t cooked at all, just cold pre-cooked bacon. When I went in to let the employees know the told me they’re not allowed to heat up bacon because it gets too hot and hurts their hands. Never had a problem at any other location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I always pick up my order inside and go but today when I picked up my coffee I noticed a hole in my cup and it was spilling so I says sorry to the girl and told her there was a hole in my cup she didn’t say a word made me a new one she seemed very pissed off and made my coffee aggressively and way too sweet which is not how I ordered it. She gave it to me I said thank you and she still didn’t say a word or anything.
Love dunkin iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
At the Drive -Thur, you have to ask for napkins. THey give 1 little napkin....
Atmosphere: 2
Food: 2
Service: 3
It was so bad i had to write a review my coffee had no sugar and was not good my bagel was burnt so bad and had barely enough cream cheese for one side and my sandwich was cold and hard it mustve been sitting for an hour.
Atmosphere: 3
Food: 1
Service: 2
Do yourself the favor and hit Starbucks right across the street. I tried adding a drink to my order while my sister told me she wanted a coffee as well. When I got to the window they told me I had to do the line again. Mind you there were no cars behind me. They’re lazy and lost a customer. Coffee tasted disgusting as well they put an obsessive amount of sugar.
Atmosphere: 1
Food: 1
Service: 1
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