HORRIBLE!!! Rude workers and the place is filthy .. unless u like roaches I’d stay away
Atmosphere: 1
Food: 1
Service: 1
J. Washington
I’ve tried calling to inquire about this- if one orders through Uber eats the description for sandwiches comes with cheddar chess but for the selection for cheese the only options are no cheese ore white cheese. Please fix this issue
Food: 3
Vy Nguyen
Came here earlier and was placing my order through the drive thru. I stated that I wanted a strawberry daydream refresher and then told the girl at the drive thru “actually make it 2 of them” she decided to not respond whatsoever, then went silent and after a minute came back on the speaker and said “pull up to the window” to which I replied “I wasn’t done ordering…” I then told her I also wanted hash browns and then asked her if she heard me when I said I wanted 2 refreshers instead of one. Before I could even finish my sentence, she decided to huff and puff and very rudely cut me off with a disgruntled “yes!” Her name is Des or Dez, whatever. If you hate your job so much, you have the option to quit babes, no need to be rude to people for no reason because you simply have to do your ever so easy job of just taking their order. And upon reading these other reviews, being rude seems to be a pattern at this location.
Ruben
I stop for breakfast a few days a week and every time it's a slow process even though there is like 2 cars in line. People are on a time schedule and would appreciate accurate and speedy service. They are at work We are trying to get to work. Just my opinion, it can be better.
Atmosphere: 3
Food: 4
Service: 3
Naomi Meredith
A great bunch of managers and employees here at this location
Atmosphere: 5
Food: 5
Service: 5
Berlynn Bradley
This is the third time I have ordered a bacon, egg and cheese bagel and received a plain bagel with cream cheese on it. And now I have to go work a six hour shift with no food because I trusted that the employees would do their job and provide me with the correct food. I never would have paid six dollars for a plain bagel with cream cheese on it.
Atmosphere: 1
Food: 1
Service: 1
tyquaisha colt
I’ve stopped going to this place due to the management sucks and employees were rude. I decided to give them another chance and I was not disappointed. The employees were fast and provided excellent customer service. Danielle is my favorite. Every morning I come she make sure my ice coffee is done right and always greet me with a smile. Definitely stop by this location
Atmosphere: 5
Food: 5
Service: 5
William Browning
Great donuts and coffee. And half the price of Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Reyan Isalias
Ordered the bagel bites. Believe it or not; these were Supposed to be everything seasoning ones. Not sure if they didn't coat it well but all the seasoning fell off. They somehow forgot to put the cream cheese inside of it.
Atmosphere: 3
Food: 1
Service: 2
Scott Schilling
What an absolute joke of a location. Whoever was working the morning of 7/17 should be fired.
After waiting several minutes in line, I pulled up to the speaker and got nothing. No greeting, no “we’ll be right with you,” just silence. I waited a full five minutes. Cars behind me started honking, and I even tried talking to see if anyone was there, but still nothing. So, thinking maybe the speaker was broken, I pulled up to the window.
I explained the situation to the employee, who didn’t apologize or even acknowledge the confusion. She just said, “We’re short-staffed and everything’s taking a very long time this morning.” Okay… that’s fine, but how would anyone in line know that?
I asked if I could just get a black iced coffee, literally the simplest order imaginable, and she said they can’t take orders at the window and then shut the window in my face. No explanation, no offer to help, just closed it like I was an inconvenience.
Absolutely unacceptable way to treat a customer. No communication, no effort, no respect for people’s time.
We came in to enjoy the air conditioning on a hot day and also get a doughnut. And one of the servers gave us some water. I found the service to be pleasant and the doughnuts were delicious.
Atmosphere: 5
Food: 5
Service: 5
A Hoover
Very good service
Atmosphere: 5
Food: 5
Service: 5
Meghan
This location has turned around tremendously. There's a new manager by the name of Robert. He is excellent. They care about the quality of the food and the drink. I'm so happy that I can get good food and my drink made the same way every time! Such a great manager. The staff that he's hired have a good attitude and nice. The store is immaculate!
Atmosphere: 5
Food: 5
Service: 5
Ekaterina Merzliakova
Crazy girl who is working here getting paid for 15 min less work. 7pm all days they closed, I came 6:40 she just closed all the doors. I came in donut day. So guys you are not a donut team cafe. Make sure you are hiring responsible people.
Atmosphere: 1
Food: 1
Service: 1
Colleen Shields
This review is based solely on the fact they told me at 6:05p they could not make any food because they close at 7p. I recall working in retail as well as fast food and you serve until closing then clean. If you stop serving food at 6p because you already cleaned the equipment then you are already closed.
HORRIBLE!!! Rude workers and the place is filthy .. unless u like roaches I’d stay away
Atmosphere: 1
Food: 1
Service: 1
I’ve tried calling to inquire about this- if one orders through Uber eats the description for sandwiches comes with cheddar chess but for the selection for cheese the only options are no cheese ore white cheese. Please fix this issue
Food: 3
Came here earlier and was placing my order through the drive thru. I stated that I wanted a strawberry daydream refresher and then told the girl at the drive thru “actually make it 2 of them” she decided to not respond whatsoever, then went silent and after a minute came back on the speaker and said “pull up to the window” to which I replied “I wasn’t done ordering…” I then told her I also wanted hash browns and then asked her if she heard me when I said I wanted 2 refreshers instead of one. Before I could even finish my sentence, she decided to huff and puff and very rudely cut me off with a disgruntled “yes!” Her name is Des or Dez, whatever. If you hate your job so much, you have the option to quit babes, no need to be rude to people for no reason because you simply have to do your ever so easy job of just taking their order. And upon reading these other reviews, being rude seems to be a pattern at this location.
I stop for breakfast a few days a week and every time it's a slow process even though there is like 2 cars in line. People are on a time schedule and would appreciate accurate and speedy service. They are at work We are trying to get to work. Just my opinion, it can be better.
Atmosphere: 3
Food: 4
Service: 3
A great bunch of managers and employees here at this location
Atmosphere: 5
Food: 5
Service: 5
This is the third time I have ordered a bacon, egg and cheese bagel and received a plain bagel with cream cheese on it.
And now I have to go work a six hour shift with no food because I trusted that the employees would do their job and provide me with the correct food. I never would have paid six dollars for a plain bagel with cream cheese on it.
Atmosphere: 1
Food: 1
Service: 1
I’ve stopped going to this place due to the management sucks and employees were rude. I decided to give them another chance and I was not disappointed. The employees were fast and provided excellent customer service. Danielle is my favorite. Every morning I come she make sure my ice coffee is done right and always greet me with a smile. Definitely stop by this location
Atmosphere: 5
Food: 5
Service: 5
Great donuts and coffee.
And half the price of Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Ordered the bagel bites. Believe it or not; these were Supposed to be everything seasoning ones. Not sure if they didn't coat it well but all the seasoning fell off. They somehow forgot to put the cream cheese inside of it.
Atmosphere: 3
Food: 1
Service: 2
What an absolute joke of a location. Whoever was working the morning of 7/17 should be fired.
After waiting several minutes in line, I pulled up to the speaker and got nothing. No greeting, no “we’ll be right with you,” just silence. I waited a full five minutes. Cars behind me started honking, and I even tried talking to see if anyone was there, but still nothing. So, thinking maybe the speaker was broken, I pulled up to the window.
I explained the situation to the employee, who didn’t apologize or even acknowledge the confusion. She just said, “We’re short-staffed and everything’s taking a very long time this morning.” Okay… that’s fine, but how would anyone in line know that?
I asked if I could just get a black iced coffee, literally the simplest order imaginable, and she said they can’t take orders at the window and then shut the window in my face. No explanation, no offer to help, just closed it like I was an inconvenience.
Absolutely unacceptable way to treat a customer. No communication, no effort, no respect for people’s time.
Atmosphere: 1
Service: 1
Restaurantji Recommends
We came in to enjoy the air conditioning on a hot day and also get a doughnut. And one of the servers gave us some water. I found the service to be pleasant and the doughnuts were delicious.
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
This location has turned around tremendously. There's a new manager by the name of Robert. He is excellent. They care about the quality of the food and the drink. I'm so happy that I can get good food and my drink made the same way every time! Such a great manager. The staff that he's hired have a good attitude and nice. The store is immaculate!
Atmosphere: 5
Food: 5
Service: 5
Crazy girl who is working here getting paid for 15 min less work. 7pm all days they closed, I came 6:40 she just closed all the doors. I came in donut day. So guys you are not a donut team cafe. Make sure you are hiring responsible people.
Atmosphere: 1
Food: 1
Service: 1
This review is based solely on the fact they told me at 6:05p they could not make any food because they close at 7p. I recall working in retail as well as fast food and you serve until closing then clean. If you stop serving food at 6p because you already cleaned the equipment then you are already closed.
Loading...